Compare Box vs. IBM Datacap

Box is ranked 1st in Document Management Software with 1 review while IBM Datacap is ranked 2nd in Document Management Software with 7 reviews. Box is rated 8.0, while IBM Datacap is rated 8.2. The top reviewer of Box writes "Good folder privacy allows us to responsibly share files between departments". On the other hand, the top reviewer of IBM Datacap writes "It reduces human error and saves time". Box is most compared with SharePoint, Microsoft OneDrive and Citrix ShareFile, whereas IBM Datacap is most compared with Alfresco, Hyland OnBase and Box.
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Box Logo
Read 1 Box review.
10,247 views|8,108 comparisons
IBM Datacap Logo
737 views|104 comparisons
Most Helpful Review
Find out what your peers are saying about CA View vs. IBM Datacap and other solutions. Updated: November 2019.
377,556 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The first thing that we liked about this solution is that administrators do not have access to private folders.

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The solution automates manual data entry.The most valuable feature is its ability to capture data, which changes all the time into different formats.It reduces human error and saves time.It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools.It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats.It's a platform, not a configured application, so you can do what you want with it.One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface.The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products...

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Cons
I would like to see improvements made in the ability to integrate with other online sharing systems.

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I would like better ease of use and more support options.I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great.It can take some time to implement.I would like to see integration of Watson AI technology into Datacap.Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core.They have to stop focusing on new development and stabilize the latest release. It is not stable.The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin.Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better.

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Pricing and Cost Advice
The pricing of this solution is better than Dropbox.

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Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it.You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system.Pricing needs to stay competitive.

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377,556 professionals have used our research since 2012.
Ranking
Views
10,247
Comparisons
8,108
Reviews
1
Average Words per Review
964
Avg. Rating
8.0
Views
737
Comparisons
104
Reviews
7
Average Words per Review
644
Avg. Rating
8.3
Top Comparisons
Compared 32% of the time.
Compared 19% of the time.
Compared 7% of the time.
Compared 54% of the time.
Compared 29% of the time.
Compared 17% of the time.
Also Known As
Datacap
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Box
IBM
Overview
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Since 2005, Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 43 million users and 62,000 businesses--including 59% of the Fortune 500--trust Box to manage content in the cloud. The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities. By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies. Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

Offer
Learn more about Box
Learn more about IBM Datacap
Sample Customers
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etcTurkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Top Industries
REVIEWERS
University18%
Real Estate/Law Firm12%
Non Tech Company12%
Retailer6%
VISITORS READING REVIEWS
Financial Services Firm23%
Software R&D Company18%
Manufacturing Company9%
Program Development Consultancy6%
No Data Available
We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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