We performed a comparison between Box and IBM Datacap based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."I like the ease of use."
"The solution is scalable."
"The interface is very good."
"The most valuable feature of Box is security."
"The collaboration of the solution is good."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"Sharing and collaborating across files and folders has been a massive game changer."
"Simple file sharing and sync for internal and external customers."
"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."
"The solution automates manual data entry."
"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"The most valuable feature is its ability to capture data, which changes all the time into different formats."
"It reduces human error and saves time."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"Better integration with other solutions is needed."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"Maturity of the enterprise security around user management."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"They could integrate better with other platforms."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"It can take some time to implement."
"The reading efficiency of the solution needs to be improved."
"I give the scalability of the solution a six out of ten."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."
"The interface can be more intuitive."
"I would like to see integration of Watson AI technology into Datacap."
Box is ranked 4th in Enterprise Content Management with 37 reviews while IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews. Box is rated 8.4, while IBM Datacap is rated 7.6. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
