Box Competitors and Alternatives

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Read reviews of Box competitors and alternatives

reviewer1296873
Implementation Specialist - Application Solutions at a music company with 1,001-5,000 employees
Real User
Top 10
Sep 30, 2020
Collaboration and sharing that is experiencing growing pains as it comes into its own

What is our primary use case?

Our primary use case is having it as our primary sharing and collaboration tool. Our company is in the entertainment industry. We have lots of different departments like finance, legal, animation, sound, editing — all of that. The actual use case really depends on the department and sometimes the user. For example, I am in our tech department. If I want to share some sort of document with my team, I just put it on OneDrive. Then, if I already shared a folder, I just drop it in that folder and everyone with access to that folder gets access to that file. That is pretty much how everyone is… more »

Pros and Cons

  • "It is well integrated with other Microsoft products."
  • "It is free if you use Microsoft Office 365."
  • "There are not enough ways to assign permissions to shared folders and files."
  • "The technical support is really very bad."
  • "Performance is an issue when sharing a large number of files in a single folder."
  • "No one gets an alert when files are deleted."

What other advice do I have?

If they fixed all the little things, it could be a great product. It pretty much is a great product already. The integrations are still good. Initially I was really amazed. But then I got to know its many bugs and glitches and I have to take a global view of the solution. I was the main point of implementation on this, so I have been involved with the OneDrive implementation from start to finish. I know everything that has been in the product, outside of the product, limitations, trends, how people are looking at OneDrive, how they are they using it — everything. For other people looking to…
reviewer1279998
Technical Manager at a tech services company with 51-200 employees
Reseller
Top 10
Jan 11, 2021
A remarkable all-in-one platform with amazing stability and scalability and good technical support

What is our primary use case?

It is used for basic documents. It is like a document manager. I am working with Foundation on EP3. We have clients with on-premises deployments, and we have clients with cloud deployments.

Pros and Cons

  • "OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
  • "For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

What other advice do I have?

The best way to get the best out of this solution is by starting small. Start with a single solution, and then increase the complexity. OnBase allows you to start this way, and it is a cheaper, quicker, and the best way to get a good solution at the end. I would rate Hyland OnBase an eight out of ten.
reviewer1206981
Bookkeeper
Real User
Oct 13, 2019
A solution with excellent accessibility, good scalability, and an easy initial setup

Pros and Cons

  • "The initial setup is extremely easy."
  • "The mobile aspect of the solution needs improvement. For instance, if I want to use a file from Dropbox on my phone, I sometimes struggle to download images off of Dropbox. The solution lacks accessibility on different devices."

What other advice do I have?

I'd rate the solution eight out of ten. The solution is very similar to Box. If I have the file on my computer, it will sync automatically. I would very rarely, for instance, access it online if I'm on my laptop. It's only the mobility aspects of it that are not so simple or quick.
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