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2019-10-15T05:46:00Z

What needs improvement with Box?

6

Please share with the community what you think needs improvement with Box.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
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66 Answers

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Top 10LeaderboardReal User

I believe there is still a desktop version; I used to use it in the past. If it's still in use, there should be a Microsoft Office plugin because most of the shareable documents are generated, represented, or displayed in Microsoft Office. If there was a plugin that added some sort of toolbar in Office, that would be great. Most of our digital content is now shareable. We can share a post on our Box account from Facebook. We can share a tweet from Twitter on our Box account. For this reason, it needs to be more viewable. Every website has a photo or some sort of location displayed on its website. You can find a logo for YouTube and Facebook and Insta and Twitter. You should be able to do the same with Box.

2021-04-08T16:11:08Z
author avatar
Top 20LeaderboardReal User

I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable.

2021-01-05T20:00:48Z
author avatar
Top 20LeaderboardReal User

Sometimes, their website doesn't work properly. It could be improved with a better user interface. The UI should be faster. Sometimes it lags when switching between documents. Sometimes it is compatible with our other devices, but sometimes it's only allocatable to use in the proper way. It's not really optimized for high compatibility with other devices.

2020-10-23T16:46:00Z
author avatar
Top 20LeaderboardReal User

The integration with other products should be improved.

2020-03-05T08:39:51Z
author avatar
Top 20LeaderboardReal User

Better integration with other solutions is needed. Some use cases require the user to integrate with a document management system, or they may want to do some sort of workflow management. For example, if they want to maintain an integrational ERP system then different departments may have different requirements. The legal team will require a different set of controls than the HR department, and they want to have some sort of workflow as a process. I do these things manually because they are lacking in this product. If an ERP needs a file stored in Box then it should be able to download it directly. I would like to see an indexing system because without knowing the filename, it is difficult to find what I am looking for amongst thousands of files. It would be nice to have some sort of metadata.

2020-01-07T06:27:00Z
author avatar
Top 10LeaderboardReal User

I would like to see improvements made in the ability to integrate with other online sharing systems. For example, it has the ability to use both Google Suite and Microsoft Online for sharing, but there are improvements that need to be made in both. With Microsoft Online the number of versions rapidly exceeds the number of versions managed by Box making reverting to a previous version impossible. Large files and files with embedded links don't work well with online collaboration. Integrating with Google Suite requires all users to have a Google Enterprise account thereby rendering it an ineffective integration for our needs. Enhanceing intersystem collaboration is the most important feature for us right now. Some of the users that we have had come from the Google Docs environment found it a little complicated to understand how the Box sharing works. For the others, it was pretty straightforward.

2019-10-15T05:46:00Z
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