Please share with the community what you think needs improvement with Box.
What are its weaknesses? What would you like to see changed in a future version?
The integration with other products should be improved.
Better integration with other solutions is needed. Some use cases require the user to integrate with a document management system, or they may want to do some sort of workflow management. For example, if they want to maintain an integrational ERP system then different departments may have different requirements. The legal team will require a different set of controls than the HR department, and they want to have some sort of workflow as a process. I do these things manually because they are lacking in this product. If an ERP needs a file stored in Box then it should be able to download it directly. I would like to see an indexing system because without knowing the filename, it is difficult to find what I am looking for amongst thousands of files. It would be nice to have some sort of metadata.
I would like to see improvements made in the ability to integrate with other online sharing systems. For example, it has the ability to use both Google Suite and Microsoft Online for sharing, but there are improvements that need to be made in both. With Microsoft Online the number of versions rapidly exceeds the number of versions managed by Box making reverting to a previous version impossible. Large files and files with embedded links don't work well with online collaboration. Integrating with Google Suite requires all users to have a Google Enterprise account thereby rendering it an ineffective integration for our needs. Enhanceing intersystem collaboration is the most important feature for us right now. Some of the users that we have had come from the Google Docs environment found it a little complicated to understand how the Box sharing works. For the others, it was pretty straightforward.