Compare IBM FileNet vs. Oracle WebCenter

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IBM FileNet Logo
12,421 views|6,156 comparisons
Oracle WebCenter Logo
3,033 views|2,402 comparisons
Most Helpful Review
Find out what your peers are saying about IBM FileNet vs. Oracle WebCenter and other solutions. Updated: January 2021.
455,164 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The features that I have found most valuable include the Data Capture and Case Manager features.""The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA.""The key way that this product has improved the way that that our business functions is by its stability. Its ability to remain up despite other pressures, its consistency, and lack of downtime are really the greatest things that it brings.""We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone.""There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement.""The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions.""We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process.""We have probably cut out at least 40 percent of what the work process was by easing out that whole distribution of paper."

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"A great solution for storing and searching large volumes of documents with easy access.""Oracle integrates well with other products to cover Big Data.""It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage.""You can move workloads in between sub-servers so that you don't overload a portion of the server.""Integration within the solution is very good."

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Cons
"Simplifying both training and maintenance would be an improvement.""The only downside is that it takes a dedicated staff to maintain it and the learning curve is pretty steep.""This solution could be improved with the ability to present the file system from FileNet.""It is ability to display legacy content needs improvement.""I would like to have more governance features with more supervisory layers.""It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus.""If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis.""I know it took them seven months to convert, so the initial setup was, probably to some degree, complex."

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"Does not seem to be totally compatible with Windows 10 as of our current version.""This solution needs to support translation into the Arabic language.""There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market.""The speed of the backup should be enhanced.""The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."

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Pricing and Cost Advice
"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform.""The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year.""Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not.""My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before.""It has reduced operating costs by reducing the amount of manual work needed.""We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency.""The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do.""Yearly, we pay for the maintenance, which is $20,000."

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"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."

More Oracle WebCenter Pricing and Cost Advice »

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Questions from the Community
Top Answer: If you are comparing the products, then it's important to look into your requirements outside the product. From the comparison point of view, we have worked with EverTeam which is SharePoint based… more »
Top Answer: I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself.
Top Answer: Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly.
Top Answer: Integration within the solution is very good.
Top Answer: We use the tool for free in our country; the licensing policy is not accessible in Iran.
Top Answer: The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product. It would be helpful if Oracle could create… more »
Ranking
Views
12,421
Comparisons
6,156
Reviews
31
Average Words per Review
773
Rating
8.3
Views
3,033
Comparisons
2,402
Reviews
5
Average Words per Review
558
Rating
8.8
Popular Comparisons
Compared 23% of the time.
Compared 17% of the time.
Compared 10% of the time.
Compared 2% of the time.
Compared 21% of the time.
Compared 15% of the time.
Also Known As
WebCenter, FatWire
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IBM
Oracle
Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

Offer
Learn more about IBM FileNet
Learn more about Oracle WebCenter
Sample Customers
Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions. Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
Top Industries
REVIEWERS
Financial Services Firm34%
Insurance Company17%
Healthcare Company11%
Comms Service Provider8%
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider16%
Insurance Company8%
Financial Services Firm7%
REVIEWERS
Pharma/Biotech Company25%
Marketing Services Firm13%
Transportation Company13%
Comms Service Provider13%
VISITORS READING REVIEWS
Computer Software Company48%
Insurance Company14%
Comms Service Provider9%
Government4%
Company Size
REVIEWERS
Small Business23%
Midsize Enterprise12%
Large Enterprise65%
REVIEWERS
Small Business21%
Midsize Enterprise14%
Large Enterprise64%
Find out what your peers are saying about IBM FileNet vs. Oracle WebCenter and other solutions. Updated: January 2021.
455,164 professionals have used our research since 2012.

IBM FileNet is ranked 2nd in Enterprise Content Management with 31 reviews while Oracle WebCenter is ranked 4th in Enterprise Content Management with 5 reviews. IBM FileNet is rated 8.2, while Oracle WebCenter is rated 8.8. The top reviewer of IBM FileNet writes "Easy to integrate, and enables our clients to guarantee compliance". On the other hand, the top reviewer of Oracle WebCenter writes "Has the ability to move workloads in between sub-servers but the backups should be faster ". IBM FileNet is most compared with SharePoint, IBM ECM, OpenText Content Suite Platform, OpenText Documentum and ASG Mobius, whereas Oracle WebCenter is most compared with Oracle Content and Experience Cloud, SharePoint, WebLogic Suite, OpenText Documentum and Liferay Digital Experience Platform. See our IBM FileNet vs. Oracle WebCenter report.

See our list of best Enterprise Content Management vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.