We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This is a very reliable product and I've never had it crash."
"The solution has very smooth connectivity and is very user friendly."
"The most valuable features are availability and security."
"The most valuable features are the desktop session and desktop virtualization."
"The most valuable feature is performance."
"The technical support is good."
"The performance is one of the main features of this solution."
"The most valuable feature is that it gives me full accessibility to my servers."
"In terms of the valuable features, I like the profile, the new version is really good."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"It could be made simpler from a management perspective."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"Microsoft still has some really bad remote desktop appliance for Mac."
"Updates sometimes impact the application and we have system crashes."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"I did not deal with the financial aspect but my impression is that they are more expensive."
"It's not an expensive product."
"It's not an expensive solution."
"It will probably cost about $500 USD to get the resources set up in the cloud."
"The solution is overly expensive."
"Although not an expensive product, pricing is always something that can be improved."
"The solution has a perpetual license and it is purchased upfront."
"Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
"The pricing could always be improved."
Earn 20 points
LogMeIn Pro is ranked 7th in Remote Access with 1 review while Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 19 reviews. LogMeIn Pro is rated 10.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of LogMeIn Pro writes "Straightforward to set up, reliable, and easily scales up to any size of company". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop better support for remote desktops for alternative platforms". LogMeIn Pro is most compared with LogMeIn Central, ConnectWise Control, Check Point Remote Access VPN, TeamViewer and LogMeIn Rescue, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon View, Citrix Virtual Apps and Desktops, Citrix Workspace and OpenText Exceed TurboX (ETX).
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.