LogMeIn Pro Competitors and Alternatives

What is most valuable?

The biggest advantage of TeamViewer is the way you can send files. For example, if you need to program something or exchange pictures, it's not that easy to to send a… more»

How has it helped my organization?

The sound and data transfer have improved the way our organization functions. For example, you can leave a TeamViewer application open and hear if a movie is playing with… more»

What needs improvement?

You are limited with the regular TeamViewer. You have don't have sound. You cannot transfer things. It has been a long time (years) since I used the regular version. In… more»

What's my experience with pricing, setup cost, and licensing?

We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use… more»

Which solution did I use previously and why did I switch?

I used other solutions in the past, i.e., LogMeIn. At a certain point, we switched from LogMeIn to TeamViewer because LogMeIn was limited at 500 users.

What other advice do I have?

It is a great, amazing tool. All companies needs to have it. It's secure, fast, and reliable. In the beginning, you need to understand the features, e.g., what a button… more»

Which other solutions did I evaluate?

We have some sites with LogMeIn because it's a matter of politics. Some companies will not allow you to install TeamViewer. They will only allow you to install LogMeIn… more»

What is most valuable?

Remote shell and file management are critical tools that I leverage regularly on the Bomgar Remote Support platform. Also, the remote reboot feature is particularly valuable for rebooting terminal… more»

How has it helped my organization?

One of the largest values that we get from Bomgar Remote Support tool is the ability to assist our drivers with their mobile devices. We were unable to do this previously. The time savings that we… more»

What needs improvement?

The product is pretty well rounded, but there are a few things that could be improved. * Static notes for hosts: If I could enter notes on a Jump Client and have them appear every time I connect to… more»

What's my experience with pricing, setup cost, and licensing?

In my experience, Bomgar is a superior product. Although the upfront cost is a bit overwhelming, the appliance will pay for itself in less than two years.

Which solution did I use previously and why did I switch?

I have used other tools in the past, but this was the first remote support tool that we have purchased.

Which other solutions did I evaluate?

We evaluated LogMeIn, TeamViewer, WebEx and GoToMeeting.