Compare LogMeIn Pro vs. LogMeIn Rescue

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LogMeIn Pro Logo
8,769 views|6,405 comparisons
LogMeIn Rescue Logo
4,415 views|2,961 comparisons
Most Helpful Review
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Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: October 2020.
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Pricing and Cost Advice
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"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue.""Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do.""It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of."

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Top Answer: Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent.
Top Answer: While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue. Right now, I'm using ScreenConnect, which is about $45 per… more »
Top Answer: The two problems that I have with LogMeIn are: * Sales is very eschewed when they come to negotiating an agreement. * The billing team was poor when fixing their billing mistake and customer service… more »
Ranking
12th
out of 31 in Remote Access
Views
8,769
Comparisons
6,405
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
6th
out of 31 in Remote Access
Views
4,415
Comparisons
2,961
Reviews
1
Average Words per Review
1,030
Avg. Rating
9.0
Popular Comparisons
Compared 32% of the time.
Compared 31% of the time.
Compared 8% of the time.
Compared 4% of the time.
Compared 38% of the time.
Compared 31% of the time.
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LogMeIn
LogMeIn
Overview
Helping people and businesses access their digital lives from virtually anywhere, on any device.

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

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Sample Customers
The North Face, Slingbox, Lutron, The Weather CompanyLenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.
Top Industries
REVIEWERS
Manufacturing Company38%
Financial Services Firm25%
Pharma/Biotech Company13%
K 12 Educational Company Or School13%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider11%
K 12 Educational Company Or School8%
Media Company7%
REVIEWERS
Healthcare Company38%
Retailer25%
Translation And Localization Position13%
Energy/Utilities Company13%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider13%
Government6%
K 12 Educational Company Or School6%
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: October 2020.
441,850 professionals have used our research since 2012.
LogMeIn Pro is ranked 12th in Remote Access while LogMeIn Rescue is ranked 6th in Remote Access with 3 reviews. LogMeIn Pro is rated 0.0, while LogMeIn Rescue is rated 9.4. On the other hand, the top reviewer of LogMeIn Rescue writes "Hugely helped to decrease the time it takes to handle support issues". LogMeIn Pro is most compared with LogMeIn Central, TeamViewer, Microsoft Remote Desktop Services, GoToMyPC and ConnectWise Control, whereas LogMeIn Rescue is most compared with TeamViewer, LogMeIn Central, BeyondTrust Remote Support, Citrix Virtual Apps and Desktops and Splashtop Remote Support.

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