We performed a comparison between Skype for Business and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."
"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."
"You can do meetings of up to two hundred people in a single conversation."
"Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices."
"The security seems good."
"The GUI is very user-friendly."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"It's a good and stable product that fits my needs."
"The most valuable features of Zoom are the quality of the video is better than other solutions and they have a recording option that is useful. Additionally, it helps to collaborate with other organizations."
"The video stream is very cool, and it's an efficient solution."
"The most valuable features of Zoom are voice and camera clarity. The time latency of the response is good. The facility to view all the participants who are online is a benefit. In most of the other similar solutions, they too have this feature. However, since I have used Zoom, I find it as an advantage because you can see all the participants online and you can choose."
"It's pretty easy to connect to anybody through a scheduled meeting."
"Zoom is a scalable solution, we have 150,000 people using it in my organization."
"Zoom works fine, and its interface is easier to use than, for example, Teams, which is the other tool I would compare it to. It's also easy to schedule Zoom meetings through Outlook."
"The whiteboard capabilities are great."
"Zoom is easy to use."
"Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage."
"Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution."
"Lacks a zoom-in feature for whoever is presenting."
"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"The solution should improve the chat and add more flexibility to make a call."
"We have found that there is a lag because it cannot integrate with the internal landline."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"In Zoom meetings, video quality is an area of concern where improvements are required."
"You can use Teams more to collaborate with your coworkers. I think Zoom could add some of these features in addition to simple video conferencing."
"There is insufficient customization."
"Making Zoom Phone available in all countries is recommended. It would have been good to connect with people outside using Zoom Phone."
"When anyone installs Zoom for organizational purposes, then it's fine because all the safety and protection is taken care of by the organization. However, when it's done on a personal basis the terms and conditions, you are not secure."
"Occasional system overload that requires a restart."
"The chat functionality in Zoom could improve."
"Although I have not experienced this issue directly, I have heard that there are a lot of security issues with Zoom. Security is very important to us and I have read in the news, there have been a few security issues with them, which worries us in general. We have to update this solution to use it for business purposes soon. We have to check it with an independent security product to verify its safety."
Skype for Business is ranked 4th in Virtual Meetings with 59 reviews while Zoom is ranked 1st in Virtual Meetings with 199 reviews. Skype for Business is rated 7.8, while Zoom is rated 8.4. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Skype for Business is most compared with Webex, TeamViewer, GoToMeeting, Cisco Meeting Server and HCL Connections, whereas Zoom is most compared with Webex, TeamViewer, Cisco TelePresence, Cisco Meeting Server and ON24 Platform. See our Skype for Business vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
