We performed a comparison between Oracle CRM and Oracle Eloqua based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalable."
"We are able to take back control of our client sales information and analyze it for the future to improve."
"Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance."
"It has a wide variety of use cases."
"It is very simple."
"Technical support is very fast. It's customer friendly."
"The most valuable feature of Oracle CRM is the organization it provides."
"Case management, incident management, and request management features are valuable."
"The solution's engine framework is quite simple, giving you the agility you need in the business."
"The initial setup was straightforward."
"The solution is good for B2B email marketing."
"Lead scoring is very useful for both measuring the effectiveness of campaigns as well as deciding which leads to send sales’ way."
"It provides good support for really large databases."
"It is a user-friendly product."
"The solution is stable."
"The ease of maintenance is the most valuable feature."
"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."
"The initial setup is complex, it could be improved to be more simplified."
"The data visualization should be better in Oracle CRM."
"The one thing that I hate about it is when you pay for services for a certain amount of time, the service ends just before it should be over. For example, I may pay for a month of service, but it will tell me the service is over before the month ends."
"With Oracle CRM, people report some usual downtime and frequent outages."
"A specialized team is required for managing Oracle, which is extra overhead for the customer."
"I would like to remove all manual work and get the benefits of the function that Oracle provides without any manual interference or paperwork."
"The performance could be better."
"The product's initial setup process could be better."
"The cost of the solution has room for improvement."
"Reporting is very clunky and not user friendly."
"This product hasn't kept up to date on features."
"The reporting features should be improved."
"The solution should consider adding functionality related to event listening, such as webhooks."
"The solution could improve by having a more user-friendly interface."
"The solution does not have a good database architecture."
Oracle CRM is ranked 5th in Marketing Automation with 31 reviews while Oracle Eloqua is ranked 3rd in Marketing Automation with 32 reviews. Oracle CRM is rated 7.8, while Oracle Eloqua is rated 8.8. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, the top reviewer of Oracle Eloqua writes "A well-known and flexible solution that provides a lot of features for B2B email marketing". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Zoho CRM, whereas Oracle Eloqua is most compared with Salesforce Marketing Cloud, Marketo, Pardot, HubSpot Marketing Hub and Zift Solutions. See our Oracle CRM vs. Oracle Eloqua report.
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We monitor all Marketing Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
