Forcepoint Secure Web Gateway Stability

Shipra Gupta - PeerSpot reviewer
Service Delivery Manager at Paramount Computer Systems

Sometimes we do face issues with hiccups in latency. There could be hiccups in, for example, the user setup or the user education part, however, after that, it's okay. It’s not very often we have any issues.

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SunilSharma10 - PeerSpot reviewer
Director of cyber security at GlobalLogic

The product has been working fine for the previous seven to eight months, but before that, my company suffered a lot because of the downtime and performance issues in the tool.

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Deepak  Nagar - PeerSpot reviewer
Manager, Strategic Alliances at Softcell Technologies Limited

The tool is stable and flexible. The stability depends completely on the administrator who manages and deploys the policy. I rate the stability an eight out of ten.

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Buyer's Guide
Forcepoint Secure Web Gateway
April 2024
Learn what your peers think about Forcepoint Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
RG
Lead Integration Architect at DXC Technology

The stability is okay. The performance is also very good. The threat handling is almost near real-time, and even notifications and reporting happen fast so that we can take corrective actions. Overall, the experience was good. There are no bugs or glitches. It doesn't crash or freeze. 

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MuhammadBahgat - PeerSpot reviewer
Senior IT Security Engineer at Banque Du Caire

I rate Forcepoint Secure Web Gateway a seven out of ten for stability.

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Rupesh Kolhapurkar - PeerSpot reviewer
Manager at Reliance Industries Ltd

It is a stable product.


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BS
Subject Matter Expert at Hitachi Systems, Ltd.

With stability, the only thing is that that policy synchronization is sometimes delayed, but not much of a delay.

Generally with Forcepoint documentation, whenever we want to change anything on the policy level on the cloud console, it can take 10 to 15 minutes to update the endpoint machine, but generally, it will be updated in one or two minutes. 

That is not a challenge, but sometimes it's taking more than 15 minutes. 

Forcepoint is also performing some back-end activity to update the Cloud Security console, and they are experiencing some downtime. It will be a total of 12-hours to make some changes to the cloud environment that they also pushed the mail to his customer, whoever is using the Cloud Web Security component. So, they're going to upgrade the solution for the specific region. Region-wise, they mentioned for example the India region or any other region. With this specific region, the server going to update, which might be impacted. 

They will have a 12-hour downtime, and after that, the stability will be resolved.

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Nikunj Godawat - PeerSpot reviewer
Deputy Manager at a energy/utilities company with 10,001+ employees

Secure Web Gateway is a stable solution.

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AmgadYousry - PeerSpot reviewer
Head of Infrastructure at a tech services company with 11-50 employees

I would rate the stability of the solution as a ten out of ten.

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Shamirhan Sulaiman - PeerSpot reviewer
Director Market Growth and Development at Netpoleons

The solution is stable.

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CM
IT Manager at a financial services firm with 1,001-5,000 employees

I would rate the tool's stability a nine out of ten. 

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MS
Technical Lead at a tech vendor with 10,001+ employees

We have experienced several problems with stability, so I would rate the solution at four out of ten for stability.

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Shanaka Guruge - PeerSpot reviewer
Consultant - Cybersecurity at a tech services company with 51-200 employees

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

It has good architecture. It has an architecture where I have the policy brokers, policy severs, and content creation, as well as an integrated reporting module with a reporting database. I have a team building products with me, including OEM software. When it comes to Forcepoint, it's a very reliable solution.

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it_user743514 - PeerSpot reviewer
Works at a financial services firm with 1,001-5,000 employees

Not once after the deployment was corrected. Although, we do have an issue with the Real-Time Monitor service stopping on occasion.

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MM
Senior Manager IT at a computer software company with 201-500 employees

My organization had some issues with Forcepoint Secure Web Gateway, where sometimes it behaves differently, though it could be version related. The solution has some stability issues, though not very severe so I would rate its stability as seven out of ten. It had minor issues that didn't cause a massive breakdown.

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AK
Director at Foresight Software Solutions Pvt Ltd

It's reasonably stable but sometimes there are issues in the cloud. 

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DR
CTO at Lactalis

The stability of the solution is fine. 

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MZ
PS & Technical Manager at a integrator with 11-50 employees

There is one issue with Forcepoint that you can't communicate directly with the update. You must have something called the management center to communicate. For Cisco you can communicate directly. With Forcepoint you cannot communicate directly

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NH
IT Manager at cmc

This service is very stable.

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JT
Managing Consultant - Sr. DLP Security Engineer at a comms service provider with 1,001-5,000 employees

Forcepoint Secure Web Gateway was pretty stable.

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JS
Adjunct Professor at Southern New Hampshire University
GG
AGM - IT Infrastructure at a manufacturing company with 10,001+ employees

In my opinion, it's a very stable product.

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EO
Regional Solutions Manager at a tech services company with 11-50 employees

The solution is stable with hybrid as it provides high availability. For example, if your on-premises gateways and your data centers have disconnectivity of power, the cloud gateway still enforces web traffic if you have a hybrid version.

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AK
Director at Foresight Software Solutions Pvt Ltd

It is stable. That said, at times we do get complaints from customers. Some of the government and banking sites not being accessible via cloud proxy. At times it is required to bypass them or route it through different data centers. Though Forcepoint has no say in some websites restricting the access if they can out with a solution to detect and bypass or redirect the traffic through a working data center it will add further value. 

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SC
Infrastructure Support Officer at a government with 1,001-5,000 employees

I am satisfied with its stability. We have got a good network infrastructure.

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it_user744594 - PeerSpot reviewer
Lead Systems Security Administrator at a healthcare company with 10,001+ employees

Not once live in production, it seems to just work.

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Ahmed Hawana - PeerSpot reviewer
Network and Security Engineer at IDSC

Forcepoint is more stable than FortiGate and all the others. 

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SA
Ict Help Desk Administrator Individual Contributor at a transportation company with 201-500 employees

I like the stability of Forcepoint Secure Web Gateway and feel it to be very useful. 

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it_user327456 - PeerSpot reviewer
Co-Founder, CTO at a tech services company with 51-200 employees

If you implement it correctly you wont have an issue.

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AmgadYousry - PeerSpot reviewer
Head of Infrastructure at a tech services company with 11-50 employees

The solution is very stable. I didn't see any issue regarding stability. The hub itself is very powerful. It's very good that I can look at the hardware good or node maintenance and see where there are vulnerabilities. 

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it_user564000 - PeerSpot reviewer
IT Security Engineer at isit

The stability of Forcepoint Web Security is very good. I have no issues from the customers. They are very happy with the product.

If you are testing any firewalls, there is no downtime with Forcepoint Web Security. We can directly upgrade our firewalls and we can remove the old plans. We can apply newer plans without any downtime.

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IR
Group IT Infrastructure Manager at a manufacturing company with 1,001-5,000 employees

Right now, Forcepoint is stable. Before, when it was on-prem, it wasn't stable at all. We needed to restart it and reload it many times.

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LP
Product Manager at a computer software company with 1-10 employees

The hardware is stable. However, recently we experienced some technical issues that took some time to resolves.

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SD
Chief Information Officer at a computer software company with 5,001-10,000 employees

We have had issues with downtime, where the service was out one time for 48 hours and nobody knew what was happening.

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AmgadYousry - PeerSpot reviewer
Head of Infrastructure at a tech services company with 11-50 employees

This solution is very stable because it gives users the ability to have high availability and clustering.

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TA
Systems Engineer at a tech services company with 11-50 employees

Forcepoint is stable but not 100%. This solution is Websense-based and because of structure, there is some instability. In general, if it is implemented properly then it will be stable.

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it_user754590 - PeerSpot reviewer
IT Administrator Professional at a insurance company with 1,001-5,000 employees

Stability has been good with this version of code (can say the say with previous versions).

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EO
Regional Solutions Manager at a tech services company with 11-50 employees

We have not had any problems with the stability of Forcepoint.

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it_user427377 - PeerSpot reviewer
Senior ICT Security Officer at a financial services firm with 1,001-5,000 employees

Now, the product is quite stable.

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it_user146268 - PeerSpot reviewer
Senior Security Consultant at a integrator with 501-1,000 employees

Yea, loads of issues.

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it_user742935 - PeerSpot reviewer
Desktop and Application Security Manager at a tech company with 51-200 employees
Buyer's Guide
Forcepoint Secure Web Gateway
April 2024
Learn what your peers think about Forcepoint Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.