We have not had any stability issues with Freshdesk.

I'd rate the stability nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

It is very stable and I would rate it a ten out of ten. 

Freshdesk is 90 percent stable.

From the Freshdesk side, it's very stable. There are no issues with bugs or glitches. It doesn't crash or freeze. The performance is great. Of course, it depends on your internet connection and stuff and on your own computers. Sometimes, when it comes to Freshcaller, the service is not really stable. I experienced that in December last year. It was quite unstable, however, it's my understanding that they found a solution.

Freshdesk is a stable solution.

I would rate the stability a nine out of ten. 

Since it was cloud-based, we didn't have any issues with the stability of the solution at the time. It was a really good tool for us.

It is a stable solution. Stability-wise, I rate it a ten out of ten.

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. Its performance is reliable.

In three to four years, we have only had one incident in which emails were blocked which stopped our ticketing system from working. This impacted us for two to three days. Apart from this, we have not had any other severe issues. 

We might've had one outage a long time ago. It was down for a fairly brief time. Other than that, it has been solid.

I rate Freshdesk's stability as eight out of ten. There is room for improvement with the chatbots.

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The stability is fairly good. We have had some small issues with system crashing but it was resolved quickly by the Freshdesk support.

I've never seen Freshservice go down in the past 4.5 years that I've worked on that platform. I haven't had issues with usage or downtime. If there is downtime, we're told about it. We don't have trouble with connectivity because it's an SaaS tool, so there are no problems serving our customers. 

Based on our experience, this solution was reliable and performed well.

The solution is quite stable. There aren't any bugs, glitches or crashes.

No issues with stability as of now.

This is a stable solution. 

We have encountered lots of issues from observations of our QA. Some issues we face are concatenated (new line) as it displays '=0' and differences between line spaces, but they immediately fixed those issues.

We're still waiting for resolutions for others, such not being able to recover lost data or tickets. For example, if I logout and login again, here's a delay with sending and receiving ticket, and it can't be integrated into our app in C#.