HubSpot CRM Reviews

We are using HubSpot CRM for many tasks, such as tracking emails and capturing mail IDs.

The most valuable feature of HubSpot CRM is the forms.

HubSpot CRM could improve in integration with other solutions.

I have been using HubSpot CRM for one year.

I rate the stability of HubSpot CRM an eight out of ten.

The solution can scale and it is easy to do.

we have approximately 15 people using the solution.

The support has been helpful and they were responsive.

The setup of HubSpot CRM is simple.

The price of the solution could improve because it is expensive.

I rate the price of HubSpot CRM a seven out of ten.

I rate HubSpot CRM a nine out of ten.

I use HubSpot CRM mainly for sales. For example, clients' contact details and business intelligence. The business intelligence gives analytics on who opened emails or if they clicked on links within emails.

The feature that is beneficial from HubSpot CRM is business intelligence.

All the features of HubSpot CRM are not buddled together, you need to purchase different modules to have a complete solution.

I have been using HubSpot CRM for approximately one year.

HubSpot CRM is stable.

We have less than 10 people using HubSpot CRM in our organization. The solution is scalable.

The support from HubSpot CRM is helpful.

The price of HubSpot CRM is lower than Salesforce and this is a key benefit. There are different tiers, and my company hasn't bought certain functionality.

We evaluated Salesforce before choosing HubSpot CRM. 

HubSpot CRM is as easier to use than Salesforce, it's more modular and better suited for smaller companies.

I rate HubSpot CRM an eight out of ten.

Our primary use case for the solution is marketing automation and managing the leads and opportunities related to our products.

The ease of having everything in one place is valuable. We previously used Excel, but with this solution, we have more systemic quality, which is helpful compared to what we used before.

The initial setup could be faster as it currently takes a lot of time.

We have been using the solution for approximately six months.

The solution is stable. I rate it a ten out of ten.

The solution is easy to use for other users in other regions. So, I believe it is scalable. Not only the region in Singapore but also in China and Japan, so many other teams are using it. Approximately 50 people are utilizing this solution in our organization.

I do not have experience with customer service and support.

We previously did not use other CRM solutions.

The initial setup is complex as it takes a lot of time.

We implemented it via a consultant.

The licensing fee is charged yearly.

I rate the solution a seven out of ten. The solution is good, but the initial setup could be more straightforward. I recommend the solution to users considering implementing it, but I advise them to know what they want to manage first and understand the requirements before implementing it.

I am a reseller. I provide solutions to our customers.

We use HubSpot for CRM, to contact clients, to send emails, from deal initiation or lead generation to closes, and we keep track of the deals or the context there. It also serves as a repository for all of the context of our organization.

It is quite good. The user interface is good, and they have built-in capabilities; I can integrate it with LinkedIn or my mailing list. If I need to send mail directly from HubSpot, I can do so; I can also call directly from our store. All of those features are built-in.

It is easy to use.

I don't see anything that I don't like. 

At times there are too many things. Based on different people's profiles. When you put too many things in a solution, it can become very clumsy. When there are too many things, too many updates, and too many notes for a single deal, case, or customer, it becomes difficult to manage everything at the same time.

I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly.

We have been using HubSpot CRM for six months.

We are working with the latest version.

HubSpot CRM is a stable solution.

HubSpot CRM is a scalable product.

Our company has approximately 350 users.

We intend to keep using this solution.

Our IT department has direct contact with technical support. But, as of now, whatever requests have been made have been addressed, and on time.

I used to work in enterprise security. I was primarily involved in sales and marketing.

We use SAP as an ERP.

The initial setup is straightforward. It's easy.

It is ready; all you need are credentials to use it.

We have a couple of people from our IT team who maintain this solution.

Pricing is based on the number of users.

I wanted to compare Curator and Splunk because they are competing solutions. I am curious about how they differ from one another.

I would recommend this solution to others who are interested in using it.

It's a good solution. It can fit into any customer ecosystem, starting with the most basic requirements and progressing to the most complex.

I would rate HubSpot CRM a seven out of ten.

HubSpot CRM is used as a CRM which we use for generating sales leads.

The most valuable features of HubSpot CRM are ease of use, lead generation, and follow-up leads. Additionally, there are a lot of connectors to other solutions, such as Jira and Slack. Whether it's a scrum tool or the ticketing tool, it has a connector.

HubSpot CRM could improve by reducing the price.

I have been using HubSpot CRM for approximately six months.

HubSpot CRM is stable.

We have approximately HubSpot CRM 10 users using this solution in my organization. We only use the solution for sales and do not plan to increase usage.

I have previously used Bitrix24 and HubSpot CRM is much better.

The initial setup of HubSpot CRM is easy to do. 

We had three people that worked with the HubSpot CRM support to do the implementation.

The price of HubSpot CRM is expensive.

I would recommend this solution to others.

I rate HubSpot CRM a nine out of ten.

We use the solution for tracking sales opportunities as they move through our sales pipeline.

The solution's greatest value lies in its online capability in terms of web content creation.

We use the solution for both Marketing Automation and CRM.

The solution's email capabilities could be improved. While these do exist, there are other platforms which offer much more robust capabilities when it comes to emailing.

We have been using HubSpot CRM for around eight years.

The stability is rock solid. I have never had an issue in this regard. 

The solution is absolutely scalable and allows us to work with multiple clients. 

Except in respect of the initial purchase, I have had very little interaction with tech support. But, I found the experience to be completely positive. They were easy to work with.

I would not characterize the initial setup as exceedingly difficult. We are talking more about an issue of configuring it to one's workflow and processes.

The deployment took around six months.

We worked with a partner who assisted us in setting up the solution.

The solution accounts for a significant portion of our lead generation or revenue. So, it is a very critical element of our business. It is very good and directly responsible for helping us acquire new clients.

I do not recall the particulars of the licensing fees. 

The solution is deployed in the cloud. 

There are half a dozen users making use of the solution in our organization. 

Those who are considering implementing the solution are advised to document their processes beforehand. 

I rate HubSpot CRM as an eight out of ten. 

Our customers use the product for CRM and to connect with customers.

The solution is easy to use and easy to implement. It is suitable for small organizations. We will get all the benefits if we use the solution to its full potential. Reporting is easy, and we can easily modify the reports.

The product is not very scalable. Improvement depends on which products we are comparing it with. When compared with enterprise-level CRMs, there can be some improvements.

I have been using the solution for the last six months.

The solution is stable for a small company.

The solution is easy to deploy. The implementation process depends on the size of the organization and the way we want to use it.

Maintaining the solution is simple.

Our customers have good returns on investment in automation. ROI depends on the utilization and the investment.

The pricing is reasonable.

We use the SaaS version of the product. People wanting to use the solution should utilize the product's full potential. Overall, I rate the product a seven out of ten.

We use HubSpot for marketing and sales purposes. We use it to create blog posts, and our website is also hosted on HubSpot.

We monitor website traffic and can see how much traffic is generated through social media. We also run different email campaigns and utilize the newsletter functions as well to create newsletters and send them to all of the customers.

We have two types of teams: enterprise and demand generation teams. If a new lead comes, they will add all the details to HubSpot, track the leads, and know where they come from, whether they are from partners or direct customers.

We can send all the emails to HubSpot and call customers from HubSpot as well because the calls are recorded to HubSpot.

We've seen improvements in our organization. We can monitor all the leads and campaigns that are running through HubSpot. We can track all the bills in the sales pipelines and monitor who's working and who's not. We can also see the revenue generated. All of this can be monitored through the software.

I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed.

It will make it easier for us to automate if HubSpot would put in a little bit of work on the properties.

We have some small challenges when some aspects need to be manually created.

I've been using HubSpot CRM for the past six months. We use the cloud-based solution.

It's stable.

You can scale the product.

The technical support from HubSpot is good.

Positive

Previously, we were using Freshsales, and it was also good. However, we were making some automation changes, and the cost of Freshsales was higher than that for HubSpot. That's the reason why we switched to HubSpot.

The initial setup is so easy. They provide training regarding the setup, so the experience was very good. I would give it a five out of five.

The deployment took about two months, and we are still making a few changes.

We implemented it ourselves.

The cost of HubSpot CRM is less than the cost of Freshsales.

If you're planning to use HubSpot CRM for marketing and sales support, it's a great tool, and you can automate what you view on every account, every day in the pipeline.

On a scale from one to ten, I would rate this solution at nine.