IBM BPM Reviews

We have four clients that use this solution. We use IBM BPM for business processes. 

The price and the overall installation process could be improved. 

I have been using this solution for a couple of years. 

IBM BPM is both scalable and stable.

The technical support is fine. 

The initial setup takes three days. It can be a bit complex. 

We have two admins that handle all maintenance-related issues.

I would absolutely recommend this solution to others. Overall, on a scale from one to ten, I would give this solution a rating of nine.

The power to understand and automate processes. 

It allows the business to make changes going forward. It gives them a bit more power and accountability for some of their processes.

The business would like to use the product with a lot less IT and equipment involvement.

Initially, we were using the cloud solution for BPM. As we keep building up the versions, it has become a better solution for us. There were some things we stumbled stumbled upon that we would have expected a bit more advanced information from IBM, but we are now more informed.

We are going to try out a hybrid solution: on-premise and cloud. So, we will see in the future about how scalable it is.

We were building isolated solutions using SharePoint or other tool. So, it seemed to make a bit more sense to say, “Can we use something that's more of an industry standard tool to utilize?"

The initial setup was straightforward, especially on the cloud.

We used an IBM partner for installation.

Implementing and automating business workflows.

We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated.

It is running okay, though we have experienced a little instability lately.

We have been experiencing bad performance and instability. 

We can scale by increasing the infrastructure which is currently running. 

We are receiving good assistance from the technical support.

We previously used the very early workflow engine from IBM. 

IBM BPM is a more modern tool than what we used before. 

The initial setup was a combination of straightforward and complex.

We implemented with IBM's help.

Contact IBM and let them help with the process.

• Workflow implementation
• It follows BPMN notation.
• Quick to automate workflows. Allows for quick design and build of the workflow.
• Strong integration capabilities in both Standard and Advanced version.
• In-built ECM capabilities as well.

It introduces process orchestration with adherence and process optimization into the organization. Also, it provides visibility and insight into the process within an organization.

• Development of user interfaces
• Load time (performance) of the user interfaces

I have used this solution for nine years.

• Product is pretty stable, if sized correctly with the right platform architecture.
• Even the version migrations have improved and simplified for IBM BPM 8.5.x.

No.

Responsive Portal + Process Federation Server. This set of solutions offers a unified worklist to our customers.

Unfortunately, I am an infrastructure SME and architect. This question would be more related to development team and business process team.

There is a lot of room for improvement of the dashboards.

Started with v7.5.0 in 2011, but a few months later we updated it to 7.5.1. I have been working with IBM BPM since 2011.

Yes, v7.5.1 was the worst. v8.0.3 started to be more stable, but still complex to update. v8.5.6 is more reliable but we faced lot of problems with some development issues.

Process Modelling, simulation and optimization, integration, UI components.

I have had the opportunity to work with various organizations that can be categorized as medium to large scale. Was able to successfully deliver process optimization and system integrations that helped the customer increase their ROI and improve their process performance many times over.

User Interface components could be further refined to enhance and extend customizations dictated by end clients.

Nine years.

No.

Highly scalable, product offer two flavors: Standard and Advanced. Both these versions can be customized to support high-availability, scalable servers.

Everything is possible with the solution. We use it for order, personal and production processes. We make use of it in the healthcare and food markets. There are no limits to its use. 

Owing to my lack of a technical background, it is difficult for me to state which features are most valuable. 

I would like to see the solution be able to interact with other customer software solutions. I am referring to interaction with SSP or other applications from the IT customer management database, in respect of integration in the IBM BPM.

I have been using IBM BPM for six years

The solution is stable. 

The solution is scalable. While this varies with the needs of the customer, we have very good technicians and developers for IBM BPM. As such, it depends on our know-how, although I can say that our customers are satisfied. 

I am not in a position to comment on the support. 

I have never installed the solution and am not aware of the process involved. 

I believe we have 20 persons on the BPM team, consisting of a manager, support people and several developers. 

We use the solution both for our own needs and those of our customers. We have a contract with IBM for the solution, meaning that we offer both cloud-based and on-premises solutions. We provide these products and are partners to the vendor. 

The performance is fine. 

I believe we have 40 customers who make use of the solution.

I would certainly recommend the solution to others. 

I rate IBM BPM as an eight out of ten. 

We are consultants and integrators. We are also a partner of IBM. We implement IBM BPM in financial institutions for automatic support, process automation support, process digitalization, and process management. Our business cases are all around financial markets.

One of the reasons for adopting this solution ten years ago was its ease of use. It had a lot of off-the-shelf functionality, and it did not need to be developed specifically for the project that we were implementing. That was the main reason for adopting it in the beginning.

IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed.

One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM.

I have been using IBM BPM for around ten years. 

It is quite resilient to failure. It's a good solution in this sense.

It is quite scalable.

For common day-by-day support, they are good. For things that are a little bit more complicated and require highly-skilled knowledge, it can become complex and difficult to obtain support.

The initial setup is complex. It takes several months, and it requires expertise from IBM technicians most of the time.

Its initial setup could be improved. If there was a way to set it up in two or three clicks or there was a way to create a space or cloud infrastructure that can be available in several clicks, it would be a product gain. It would be nice to have something available as platform-as-a-service (PaaS) in cloud infrastructure. I don't know whether this functionality is currently available because we have stopped investing in this technology. 

It requires consultants for deployment. 

I would rate it an eight out of ten.