IceWarp Other Advice

NR
Head of Engineering at Kogta

I am personally not satisfied with the tool since there are many issues, like the inability to receive emails and its space getting full. The support team takes a lot of time to respond, so the tool's support is not good.

My company has no plans to migrate from IceWarp to Microsoft 365 since it does not provide any competitive advantage to us.

I would tell those planning to use the product that they must also evaluate other market options before considering IceWarp. However, price is the only factor, then IceWarp is cheap compared to Google Workspace or Microsoft 365. It is also important to consider that IceWarp doesn't have the rich features that Google Workspace, Gmail, or Microsoft 365 provides.

I rate the overall product a six to seven out of ten.

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Vijay Londhe - PeerSpot reviewer
Assistant Programmer at Mahadis

Overall i would rate the solution a nine out of ten. 

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YC
Senior Executive IT at Patel Infrastructure Pvt. Ltd.

The solution works for small- to medium-sized businesses but service improvements are needed for large organizations. 

For example, email IDs are not consistent across India so some users are unclear if their accounts are activated. Across departments in our company, there is confusion about this so sometimes multiple accounts are created for users. This results in space being occupied by unused accounts. We do not receive notifications when accounts are created or for user activity, so we have no way to follow up with a user and provide account details. 

I rate the solution an eight out of ten. 

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Buyer's Guide
Email Applications
April 2024
Find out what your peers are saying about IceWarp, Zimbra, Microsoft and others in Email Applications. Updated: April 2024.
768,740 professionals have used our research since 2012.
AH
Director at a comms service provider with 1-10 employees

IceWarp is a good system to use and it's reasonably priced. Even if you choose to host it on their servers, they have low-cost options available. It's a good value compared to other options, such as Google or Zoho.

Other email services were decent, but they didn't have features, such as file sharing, chat rooms, or intercom functionality. If those features aren't important and you only want basic email and calendar features, then IceWarp may be considered expensive. However, if you want to use the collaboration tool, in the same category, it is a reasonable price.

I rate IceWarp an eight out of ten.

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AL
Project Lead at a tech services company with 1,001-5,000 employees

The product provides a good base solution that works for documents and conferencing.

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it_user598887 - PeerSpot reviewer
IT Manager at a program development consultancy

If the inhouse knowledge is not available and the application is important for your business, get contract support .

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PM
Technical Support Executive at a tech company with 51-200 employees

I would definitely recommend this solution. Overall, on a scale from one to ten, I would give this soluting a rating of nine.

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JP
Technical Developer at a media company with 51-200 employees

It is probably a better solution if you are not heavily relying on Outlook.

I would rate IceWarp a seven out of ten.

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it_user732747 - PeerSpot reviewer
Analista de TI na Viminas Vidros Especiais LTDA at a construction company with 201-500 employees

An effective, functional, very good tool for controlling resources at a low cost. In my experience, it was 15% of the investment of an exchange.

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PM
Technical Support Executive at a tech company with 51-200 employees

I would recommend this solution to others who are interested in it.

It's a good solution and I would rate IceWarp a ten out of ten.

View full review »
Buyer's Guide
Email Applications
April 2024
Find out what your peers are saying about IceWarp, Zimbra, Microsoft and others in Email Applications. Updated: April 2024.
768,740 professionals have used our research since 2012.