We run weekly and monthly reports to provide exceptions. And yeah, it's helped our organization remediate problems proactively.

The reason we are still using it, is that so far, we are happy with the overall solution.

We like that now we can monitor the entire infrastructure, servers, temperature applications, and house for virtual machines. It's all-encompassing monitoring. We can watch everything that is connected to the network.

The detections, when they work right, are helpful. 

ManageEngine OpManager has given us the ability to monitor real-time performance, and positions of our virtual machines and host machines. It has helped us to minimize the amount of time it took to manage them. We previously had to go one by one to the machines, but through the dashboard of ManageEngine OpManager, we can monitor all machines.

OpManager allows us to customize the views better than previous solutions that we were using. This helps us target exactly what information gets to the people who need to know it.

OpManager was able to provide graphs associating trending for disk growth and other hardware/network utilization.

The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them.

We wanted a solution to monitor our service, which is why we decided to go with OpManager. It helps us a lot for monitoring our servers in one console, instead of going to individual servers. 

I have only evaluated OpManager in a lab. I have not implemented it in a real environment. 

The product was fairly straightforward as far as setup is concerned. Although, the evaluation software provided did not include ISOs or OVAs. I am not certain whether this is just for the evaluation. This made it slightly more difficult to build a virtualized instance. 

Device onboarding is easy, and there is pretty broad support for network and network security devices.

Monitor and reporting on device config changes.

Reduced, substantially, our MTTR, kept our team small and focused, and led to a more controlled budget.

It provides us a way to quickly check any issue that could affect one of our network devices. We have alerts, we have reports, and we have automation. Everything together gives us an extremely fast way to troubleshoot issues that arise.