pfSense Room for Improvement

Ray Ost
CEO at Private
Some suggestions for improvement of pfSense are: * Adjustment in the interfaces: I had to adjust those interfaces manually and of course that is a great feature that you can restore it but it is immediately also one point for improvement. If you don't have to adjust, if it's just stamped and it works, that's great. * With regard to the Community Edition, when I installed it, we use Proxmox as an equivalent of PMWorks and I installed the Community Edition in Proxmox. That was very difficult to get to work at first. A lot of tweaking. That is very, very not easy. * When I'm inside of my network and I go to a URL, the URL points to a server inside my network. It doesn't hang, but I don't get a response. It just stays blank. * I can imagine that inside my network, I am going outside, and it points to the public address, so I can reach it. With eSoft, without any adjustment, it worked, and I was able to do that. I went to search pfSense for an option, and I had some documents open to read about how it is done, but it isn't clear enough. It's not that easy. I would appreciate it if I could get easy help on that. View full review »
IT Manager & Sr. Application Programmer with 11-50 employees
While I agree spam filtering is not included or an option with the system, I don't necessarily hold that against the product as there are a number of other services that do it far better than a firewall could. If you use Office 365, Microsoft's implementations are likely to be far superior to what you'll get from a firewall. However, with that said, the one item I wish it included, even if it was a subscription-based service, is the inclusion of an AV and/or threat intelligence. This would elevate the solution well above other alternatives. View full review »
Head of Department of operational and compliance at ACE GABON
I haven't experienced many problems when dealing with the solution, so I don't know if there are areas that need improvement. If a user doesn't have a large amount of experience in Linux systems, they will have problems using this solution. Users need to be highly skilled in troubleshooting competency. Users who do not have such skills will find the product difficult to use. Sometimes if your network goes down, you might experience an issue on the captive portal. This may require a restart and it also may require that you load it again. I'm used to the system, so I know what to do, but it can happen from time to time. It can be really easy to deal with Technical support. Technical support is avaible every time I call . But sometime if Technical support do not privide you the solution, so you should double check and solve the issue by your self. View full review »
Learn what your peers think about pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: June 2020.
438,944 professionals have used our research since 2012.
Eddie Kibuuka
Manager, Operations at SUS-TECH Limited
The solution can be complex. It needs a bigger team with more coding skills than what we have at our disposal. With our skillsets, we're facing a lot of limitations. We're a team of four who handles 12 independent companies under a larger umbrella. Our workload is already quite high. We need solutions that lessen it, not enhance it. The solution requires a lot of administration. The solution would work better for us if the user interface had some kind of unifying feature that didn't just do firewalls. Sophos, for example, offers so much more. You get one license and you're good to go. Everything's handled from the anti-virus to the network and the traffic and monitoring. Sophos is really user friendly and easy to master. It's easy to get rules put in. pfSense offers none of these things beyond just the firewall capabilities. View full review »
System Analyst at a tech services company with 11-50 employees
As an open-source solution, there are so many loopholes happening within the product. By design, no one is taking ownership of it, and that is worrisome to me. Integration with other products could be improved. It needs log research integrated within it to make it more useful for our purposes. View full review »
Haytham Tarek
Founder and MD at Smart Solution
It has everything I need, but the main drawback of pfSense is that it's not user-friendly. I hope to have something to make the interfaces more user-friendly. I would also like to see some documentation that can help with use cases or that has advice and tips. I have found some documentation available but it's usually from an earlier version. If they develop this, pfSense will be the best. The only thing that Fortigate is better than pfSense is that they have 24/7 support. pfSense also needs improvements in the intrusion detection area. View full review »
Anders Olsson
Systems Administrator at AB Edsbyverken
* The central point of management, like the long-rumored pfCenter. * Better parsing of logs: At the moment, you have to use an external server for this if you want a deeper analysis. View full review »
Alfredo Cornell
Chief Technology Officer at Xpro Networks
I would like to see SD1 integration into the software. That would be fantastic. View full review »
Kenwyn Nero
Owner at IKON Business Group, Inc
Right now we have to use a lot of third party plugins with other providers that have their own built-in features so I'd like to see layer 7 advanced firewall features included in the solution. It would definitely improve the product. View full review »
CEO and Founder at Indicrypt Systems
The user interface could be improved, it's a bit clumsy and clunky. View full review »
Solutions Architect at a tech services company with 51-200 employees
The domain blocking lists need to be improved. The supported list for domain blocking is community-maintained, and I would like to see something from the manufacturers of pfSense that is a little more global. I would like to see different graphs available in the reporting. View full review »
Arturo Rony-Oncebay Casanova
System Implementer at a tech vendor with 201-500 employees
ClamAV AntiVirus can cause some crashes. That service should be improved. View full review »
Ross Bennett
Senior Systems Engineer at KeyTrust
* I would like to see multiple DNS servers running on individual interfaces. * It would be useful to manage firewall policies on a source interface and destination interface basis. View full review »
IT Manager at alfascan
We would like to see ready-made profiles to cover most users' needs. View full review »
Jaco Lange
Managing Director at VPN Technologies
This product needs improvements with respect to reporting and auditing. View full review »
Learn what your peers think about pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: June 2020.
438,944 professionals have used our research since 2012.