The license is not a subscription model. It's not the SaaS subscription model, but otherwise it runs like an SaaS. They have three or four different licensing models, but we opted for a perpetual license. We own the license and it's hosted and managed by Ramco. It's very straightforward, you could choose a public option or something that's on an SaaS subscription model or you can have your own hosting and your own license. The third option, which we chose, is to have your license hosted by Ramco. We pay the standard, one-time license fee, annual maintenance, and management and hosting charges.

The solution is very expensive.

This solution is priced in the middle compared to other solutions on the market. 

It is priced fairly. Instead of negotiating about price, I recommend trying to extract a better SLA for services and a concrete roadmap.

I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country.

Ramco's customized solution is pretty expensive but much cheaper than its competitors. 

With proper planning, documentation of requirements, you can avoid delays and keep costs down. The more you customize, the higher the costs as you'll need a team to build it. 

For pricing, they count based on your user admin, ESS (MSS) without payroll, or ESS (MSS) with payroll.

I consider this product in HCM as the best buy as despite the vanilla implementation it also handles customizations at a very reasonable cost.