We performed a comparison between Ramco HCM and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"The performance management system is really good."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"In general, the solution is very flexible and can be configured in multiple ways."
"The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong."
"I like the talent, recruitment, and learning features the most."
"The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits."
"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features."
"It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations."
"The integration between the different models like personnel administration, work management, payroll, and time management are the most valuable and key features."
"It is a scalable solution. There are three administrators maintaining the solution: an HR person, a payroll person, and one backup."
"It has the best data management features."
"The product itself sometimes feels inconsistent because it comes with bugs."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
"The mobile app and web page user experience could be more user friendly."
"The entire UI/UX of the solution can be improved drastically."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"The talent management and performance appraisal modules could use some improvement."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"The mobile app for this solution could be improved as it lacks many features."
"We find some challenges in the integration between SAP HCM and SAP SuccessFactors."
"It was difficult to deploy. There were challenges regarding configurations and implementation. So, we had a lot of issues."
"The current platform is quite rigid and not as flexible and end-user friendly as other HR solutions."
"It takes a long time to apply an update patch to the system."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point."
"This solution needs to be more configurable and user-friendly."
"SAP HCM needs to improve its UI."
Ramco HCM is ranked 12th in Benefits Administration with 6 reviews while SAP HCM is ranked 4th in Benefits Administration with 19 reviews. Ramco HCM is rated 7.0, while SAP HCM is rated 7.6. The top reviewer of Ramco HCM writes "It scales up quickly, has no downtime, and allows you to build compliance controls to protect the business, but its UI needs improvement, and it needs to be more innovative". On the other hand, the top reviewer of SAP HCM writes "A highly scalable tool used for payroll management and HR-related activities ". Ramco HCM is most compared with DarwinBox, SAP SuccessFactors, Workday and Oracle HCM Cloud, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, PeopleSoft and ADP GlobalView Payroll. See our Ramco HCM vs. SAP HCM report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best Cloud HCM vendors.
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