Visio Reviews

Every aspect of it is highly valuable.

• Template creation
• Process conversion to SOP
• Ability to enter thorough details for each activity that can be expanded for reading
• Ability to create/define roles and functions and re-use them in all processes
• Ability to establish hierarchy for related processes

I have been using Visio for almost 10 years.

Surprisingly, I have not encountered any stability issues.

We did evaluate other products, but I don’t remember the names at this stage.

Microsoft Visio is a robust tool for quick mapping. However, it is not user friendly when it comes to handling large number of processes. The details that can be entered into the activities are limited. There is no option to create/define roles and functions as well as their hierarchy. Also, there is no option to enter control notes (other than the simple note tool). Also, there is no option to extract the process as a Word document. There is no option to convert the process flow into an SOP format. Creating custom templates within company’s brand specifications is difficult as well.

I mostly use it for network diagrams. It is a standard solution for creating this kind of stuff.

It is stable. I have never experienced any issues.

It can be complex. If you don't know a little bit about it, it can get really confusing.

I have been using Visio off and on for around 15 years.

It is stable.

We have around ten users from IT, engineering, and HR. HR uses it for flow charts or organization charts.

I have never used their technical support.

It has always been Visio. The first one I used was in 2003.

The initial setup was straightforward.

I haven't looked at the prices lately. We have an older copy, and it was a couple of hundred dollars for this software. That's a huge expense.

I would rate Visio an eight out of ten, and that's just because I don't know how to use it fully. I know it does a whole lot. It has plenty of training. I wish I had more time to actually get really good at it.

• We design architectural and business flows for web/eCommerce and ERP systems. 
• We design web architectures, UML, and ERD.

Its ability to visualize complex data and process flows. We can easily add templates to SharePoint for collaboration.

The diagramming and swimlane features allow for separating business functions. Also, the web page architecture helps.

• It needs hyperlinked or narratives for page flows to make demos more effective.
• It could use easier custom icon sets.

I like to use Visio because it gives me a quick view of the things I had to put in a model for a company. I don't use it as an interface, though.

Something that needs to improve is the interface interaction with other tools.

The program is very stable. I've had no issues with it.

The solution is scalable.

I don't use technical support. I only use the documentations, the scheme and the use of the symbols.

When I work at companies, they've already installed and prepared the program for me. So I never have to install it for myself.

I would recommend this solution to others because it gives you a quick view. You can demonstrate in a short period what you want from the managers. Sometimes, however, the program is not compatible with some protocol standards, like ArchiMate. So I would like to see a better interface in the future. On a scale from one to 10, I rate Visio a seven.

Visio is easy to use.

The solution could improve by having more integration.

I have been using Visio for approximately one year.

Visio is stable.

I have found Visio to be scalable.

The support for Visio is very good. Microsoft always fixes bugs or problems quickly.

The installation is easy.

The solution could be less expensive.

I would recommend this solution to others.

I rate Visio a ten out of ten.