ConnectWise vs Microsoft

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
ConnectWise
Based on 76 reviews.
Microsoft
Based on 6480 reviews.
Latest Research
Overview
Information Not Available
Microsoft, a global leader in technology and software, offers a wide range of products and enterprise solutions. Its portfolio extends across various domains including operating systems, cloud computing, productivity software, and cybersecurity, among others. Microsoft products are designed to support diverse environments, including on-premises, cloud, and hybrid setups. Its solutions are platform-agnostic, ensuring compatibility with various operating systems and environments. Microsoft solutions are known for their extensive integration capabilities, both within the Microsoft ecosystem and with third-party vendors. This enables organizations to create a cohesive IT environment that leverages the best of Microsoft and other technologies. Microsoft often bundles its products to offer comprehensive solutions that meet a wide range of enterprise needs. These bundles can provide cost savings and simplify procurement for organizations looking to leverage multiple Microsoft products. Microsoft offers flexible pricing models, including subscription-based and consumption-based options, to accommodate different budgetary requirements. Finally, Microsoft is known for its extensive customer support network, offering multiple tiers of support ranging from basic assistance to premium services that include direct access to Microsoft experts, 24/7 technical support, and proactive guidance. Cloud Services and Security Solutions Azure: Microsoft's flagship cloud computing service, Azure, competes directly with Amazon Web Services (AWS) and Google Cloud Platform (GCP). It offers a broad range of cloud services including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions. Azure excels in hybrid cloud environments, enabling seamless integration between on-premises data centers and the cloud. Microsoft 365: A suite that includes Office 365, Windows 10, and Enterprise Mobility + Security, providing a comprehensive productivity and security solution for businesses of all sizes. It supports various work environments with applications like Teams, Outlook, Word, Excel, and PowerPoint, along with advanced security and compliance features. Security Solutions: Microsoft's security portfolio is extensive, covering identity and access management, threat protection, information protection, and security management. Products like Microsoft Defender for Endpoint, Azure Active Directory, and Azure Sentinel offer robust security capabilities designed to protect enterprise systems and data from a wide range of threats. Comparing with Other Vendors When comparing Microsoft with vendors like Palo Alto, CrowdStrike, Zscaler, and SentinelOne, it's important to consider the specific domain of comparison. While Microsoft offers a broad range of solutions that cover various aspects of IT infrastructure, including cybersecurity, the other mentioned vendors specialize more narrowly in security solutions. This specialization can translate into deeper capabilities in certain security domains. However, Microsoft's strength lies in its integration, comprehensive ecosystem, and the ability to offer end-to-end solutions that cover more than just security.
Sample Customers
ConnectWise Automate
I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
ConnectWise RMM
Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
ConnectWise ScreenConnect
Jon Rosen Systems
ConnectWise PSA
IT Connexx, High Standards Technology Inc, Solvere One, MyIT, ConnectWise, Simpatico Systems, Fred IT Group, ECS, OneStop, K2 Technologies, Clark Integrated Technologies, Jmark, Geek on Wheels
ConnectWise SIEM
Techvera, Syrex, Clark Integrated Technologies
Microsoft Remote Desktop Services
Bank Alfalah Ltd.
Microsoft Intune
Mitchells and Buzzers, Callaway
SCSM
Fibabanka, UMC Health System
Microsoft Identity Manager
Dow Chemical Company (Dow), Whole Foods Market
Microsoft Entra ID
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Microsoft DPM
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Azure Backup
Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Skype for Business
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Microsoft Teams
Honeywll, AIRFRANCE, AccuWeather, Lilly
Hexadite
Nuance
Microsoft Defender for Endpoint
Petrofrac, Metro CSG, Christus Health
Microsoft Defender XDR
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Microsoft Defender for Cloud
Microsoft Defender for Cloud is trusted by companies such as ASOS, Vatenfall, SWC Technology Partners, and more.
Microsoft Sentinel
Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Popular Solutions
Top Industries
Educational Organization
24%
Computer Software Company
16%
Comms Service Provider
8%
Financial Services Firm
6%
Educational Organization
15%
Computer Software Company
12%
Financial Services Firm
9%
Comms Service Provider
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
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