Compare Qlik vs TIBCO | IT Central Station

Qlik Based on 177 reviews.	TIBCO Based on 81 reviews.
Sample Customers
QlikView: Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland. Qlik Sense: Deloitte, Cisco, Drexel University, Andersen, Aon, Big Brothers	TIBCO Spotfire: Allergan, ASSS de Montreal, Avantium, Blue River, Bank of Montreal, Citibank, FrieslandCampina, Hellmann Logistics, Merck, Novartis TIBCO Jaspersoft: Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma
Popular Solutions
Qlik Sense 38 reviews QlikView 20 reviews	TIBCO Spotfire 15 reviews TIBCO Jaspersoft 5 reviews TIBCO BusinessWorks 1 reviews
Top Comparisons
Tableau vs. QlikView Compared 19% of the time. Tableau vs. Qlik Sense Compared 23% of the time.	SAP Crystal Reports vs. TIBCO Jaspersoft Compared 17% of the time. Microsoft BI vs. TIBCO Spotfire Compared 16% of the time.
Top Industries
Financial Services Firm 20% Software R&D Company 9% Pharma/Biotech Company 7% Retailer 6%	Comms Service Provider 19% Financial Services Firm 16% Marketing Services Firm 12% Manufacturing Company 11%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Greg-Anderson
Manager, BI Strategy and Architecture at a tech services company
What is our primary use case?
Provide DIY solutions to business users who are knowledgeable (or just like to tinker…
Read full review of Qlik Sense »
Vyacheslav Koval
Board of Management
What is most valuable?
Its ability to build, very quickly, very complicated models. In our case, we use for this…
Read full review of QlikView »

Review 1 of 2

Charnkurt Yaoyuenyong, CCE
Project Controls Consultant
What is most valuable?
It's not specific, but in general, the product's ability to handle large volumes of data…
Read full review of TIBCO Spotfire »
Anonymous User
National Integration Lead at a tech services company
What is most valuable?
Version 5.13 is stable and well supported but uses proprietary Dev environment Version 6 moves…
Read full review of TIBCO MDM »
Abhishek Dadarwal
Assistant System Engineer at a tech services company
What is most valuable?
The Conductor and Decision features of the product are the backbone of the product because it…
Read full review of TIBCO iProcess Suite »
CraigWillis
Business Development Director
What is our primary use case?
Capturing business processes so they can be used as an operating manual for the business…
Read full review of TIBCO Nimbus Control »
Russ Newsome
Global Head of eCommerce Web Operations at a manufacturing company
What is most valuable?
Conversion to RESTful and SOAP protocols and management console (can manage individually…
Read full review of TIBCO Mashery API Management »

Review 1 of 5

Customer Service

Noman Arshad
Director Business Intelligence at a financial services firm
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Qlik Sense »
EricJohnson
Director, Supply Chain Services Operations at a healthcare company
Customer Service: From the support group to the extensive user community network, we have received excellent support...
Read full review of Qlik Sense »
AyodeleMakun
Qlik Technical Consultant at a tech services company
The Qlik community is very vibrant and you find or get answers to most issues started or any other areas.
Read full review of QlikView »
Mindy Kay
Solution Engineer - QlikView/Qlik Sense at a consultancy
Customer service and technical support are very good.
Read full review of QlikView »
Arthur Kancelarovicz
BI Specialist at a K-12 educational company or school
Qlik has incredible consulting people and comprehensive support professionals, solving and clarifying any questions.
Read full review of Qlik Sense »
Brandon Droy
Financial Analyst at a healthcare company
Our experience with the support team has been fantastic.
Read full review of Qlik Sense »
Mindy Kay
Solution Engineer - QlikView/Qlik Sense at a consultancy
Customer service and technical support are very good.
Read full review of Qlik Sense »
Juan Vidal Gil
Project Manager - Business Intelligence at www.datademy.es
Excellent, very good and active community.
Read full review of QlikView »
Ed Dallal
Founder, Chief Executive Officer (CEO) & President (company of 1)
Customer Service: It's excellent. Technical Support: It's very good.
Read full review of Qlik Sense »
Erin Mis
Application Support at a retailer
Customer Service: An eight out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
James-Anderson
Business Development/Medical Economics at a university
Excellent support with constant communications.
Read full review of Qlik Sense »
Patricio Honore, M.S.
Analyst - Business Applications at a pharma/biotech company
Customer Service: Customer service is outstanding. Technical Support: Technical support is great.
Read full review of QlikView »
Anonymous User
Information Publishing Portfolio Manager at a comms service provider
Our implementation provider is very capable, but it is important to partner with a vendor who has industry, regional...
Read full review of QlikView »
Francesco Morini
Senior Manager of Data Analytics at a tech vendor
Customer Service: Medium/LowTechnical Support: Medium/High
Read full review of QlikView »
Anonymous User
Service Delivery Manager - EABL at a Consumer Goods
Technical support was super, can't complain.
Read full review of QlikView »
Anonymous User
Analyst Control and Monitoring at a energy/utilities company
We have a good support here in Ecuador. In fact, we have an SLA with Grupo Novatech with specific times for technical...
Read full review of QlikView »
Anonymous User
Consultor QlikView at a tech services company
Technical support provides high-level service.
Read full review of QlikView »
Anonymous User
Partner at a consultancy
I rate technical support 10/10.
Read full review of QlikView »
Leander du Plessis
Data Analyst at a financial services firm
Technical support is good.
Read full review of QlikView »
Anonymous User
BI Consultant at a financial services firm
I rate the level of customer service and technical support 8/10, efficient.
Read full review of QlikView »
Anonymous User
BI Expert at a tech services company
Customer Service: The customer service is provided by the local reseller and is fine. We have mainly used it to get...
Read full review of QlikView »
Anonymous User
Architect at a tech services company
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of QlikView »
Anonymous User
Analytics Application Consultant Manager at a software R&D company
Customer Service: 8/10 Technical Support: 8/10
Read full review of QlikView »
Anonymous User
BI Expert at a tech consulting company
Customer Service: Excellent, good reviews by Gartner as well.Technical Support: Excellent, good reviews by Gartner as...
Read full review of QlikView »
Anonymous User
Business Information Expert Performance Measurement at a manufacturing company
Good, quick responses and mostly the support team is very knowledgeable. You don't have to go through multiple layers...
Read full review of QlikView »
Anonymous User
Solutions Manager Business Intelligence at a marketing services firm
Technical support is good, but could be improved.
Read full review of QlikView »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
SpeIT8309283
IT specialist at a financial services firm
I have not used Qlik tech support. I use the reseller.
Read full review of Qlik Sense »
Anonymous User
Business Intelligence Consultant at a software R&D company
Technical support are quite helpful. We are a Qlik partner and they are willing to help out with issues. Sometimes,...
Read full review of QlikView »
Anonymous User
Senior IT Business Partner at a manufacturing company
An eight out of 10.
Read full review of QlikView »

Review 1 of 30

Roger Baatjes
Manager at a consultancy
The technical support is average.
Read full review of TIBCO Jaspersoft »
Michael Fry
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
Chukwudi (Chudi) Udokwu
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
Ennio Noventa
Innovation consultancy
Customer Service: High. Technical Support: Medium.
Read full review of TIBCO tibbr »
DeenadhayalanJayaraman
Business Intelligence Lead at a transportation company
Excellent.
Read full review of TIBCO Spotfire »
Javier Valiente
Consultant at a comms service provider
The technical support is bad. We asked technical support a few questions and it was very difficult to get them...
Read full review of TIBCO tibbr »
Roland Rütten
Consultant at a tech company
I rate technical support 9/10 (very quick and good response, good level of knowledge).
Read full review of TIBCO Spotfire »
Rob Gregg
Sr. Data Scientist II - Information Research at a pharma/biotech company
Being a life sciences company, our support comes from Perkin Elmer rather than Tibco. They have provided us with very...
Read full review of TIBCO Spotfire »
Patrick de Witt
Founder at a consultancy
I would give technical support a rating of 10/10. I called a rep and he made a special fix for our project on the fly...
Read full review of TIBCO Jaspersoft »
Carolyn French
BI and Location Analytics Consultant at a tech consulting company
I haven't used technical support.
Read full review of TIBCO Spotfire »
Anonymous User
Sr. IT Business Intelligence Scientist at a tech services company
Almost perfect support, 9. The only issue I had was understanding some of the techs verbally due to “English not...
Read full review of TIBCO Spotfire »
VP302
Vice President - Fixed Income at a financial services firm
Technical support is medium. They don’t have a user hotline to call. Any technical issue will have to be either...
Read full review of TIBCO Spotfire »
Anonymous User
Analytics Consultant at a consultancy
I rate technical support 7/10 and getting better.
Read full review of TIBCO Spotfire »
Anonymous User
Systems Architect - Business Intelligence at a marketing services firm
Technical support can be a slow process involving email threads and scheduling screen share meetings, but they...
Read full review of TIBCO Spotfire »
Anonymous User
Manager, Business Intelligence at a tech services company
Customer service and technical support are good.
Read full review of TIBCO Spotfire »
BizAnalyst094
Business Analyst at a aerospace/defense firm
Technical support and customer service is 5/10. For technical questions, their support team is responsive and...
Read full review of TIBCO Spotfire »
Anonymous User
TIBCO Specialist at a tech services company
Technical support was always very good and fast. Always leading to a resolution of the problem immediately.
Read full review of TIBCO Spotfire »
Anonymous User
Business Development Executive at a tech vendor
Technical support is exceptional. I think it has extremely good coverage with multiple levels, Bronze, Silver, and...
Read full review of TIBCO Spotfire »
Anonymous User
Software Developer at a marketing services firm
The technical support provided was terrible.
Read full review of TIBCO Jaspersoft »
Anonymous User
Consultant/Project Manager at a energy/utilities company
Customer Service: I rate customer service 8/10. Technical Support: I rate technical support 9/10.
Read full review of TIBCO Spotfire »
Anonymous User
Business Analyst/Project Manager at a energy/utilities company
Customer Service: Customer service is excellent, quick to respond and knowledgeable. Technical Support: Professional...
Read full review of TIBCO Spotfire »
Anonymous User
Risk and Operations Manager at a financial services firm
This product is being supported by our local help desk.
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Consultant at a consultancy
Customer Service: I am a technical guy, but according to the business, they are very responsive and generous....
Read full review of TIBCO Spotfire »
Anonymous User
Spotfire consultant at a tech services company
Technical support provided very fast response times and helpful people. Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Architect
I really appreciate the technical support that was received.
Read full review of TIBCO FTL »
Anonymous User
Senior Analyst - Reservoir Engineering at a energy/utilities company
On a scale of 1 to 10, I’d say customer service is a 9. Their customer service representatives are usually extremely...
Read full review of TIBCO Spotfire »
Anonymous User
BI & Digital Transformation Consultant at a manufacturing company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Anonymous User
Consultant at a consultancy
Technical support is average; however, the user conferences that are held regionally and nationally provide a lot of...
Read full review of TIBCO Spotfire »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Technical Architect
The customer service is good, we get all levels of expertise on it.
Read full review of TIBCO MDM »

Review 1 of 30

Technical Support

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Qlik vs TIBCO

What is our primary use case?

What is most valuable?

What is most valuable?

What is most valuable?

What is most valuable?

What is our primary use case?

What is most valuable?