Compare Qlik vs TIBCO | IT Central Station

Qlik Based on 175 reviews.	TIBCO Based on 80 reviews.
Sample Customers
QlikView: Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland. Qlik Sense: Deloitte, Cisco, Drexel University, Andersen, Aon, Big Brothers	TIBCO Spotfire: Allergan, ASSS de Montreal, Avantium, Blue River, Bank of Montreal, Citibank, FrieslandCampina, Hellmann Logistics, Merck, Novartis TIBCO Jaspersoft: Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma
Popular Solutions
Qlik Sense 37 reviews QlikView 21 reviews	TIBCO Spotfire 15 reviews TIBCO Jaspersoft 5 reviews TIBCO BusinessWorks 1 reviews
Top Comparisons
Tableau vs. QlikView Compared 20% of the time. Tableau vs. Qlik Sense Compared 22% of the time.	SAP Crystal Reports vs. TIBCO Jaspersoft Compared 17% of the time. Microsoft BI vs. TIBCO Spotfire Compared 15% of the time.
Top Industries
Financial Services Firm 20% Manufacturing Company 7% Healthcare Company 7% Comms Service Provider 6%	Financial Services Firm 16% Comms Service Provider 13% Energy/Utilities Company 8% Manufacturing Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Greg-Anderson
Manager, BI Strategy and Architecture at a tech services company
What is our primary use case?: Provide DIY solutions to business users who are knowledgeable (or just like to...
Read full review of Qlik Sense »
Vyacheslav Koval
Board of Management
What is most valuable?: Its ability to build, very quickly, very complicated models. In our case, we use for this...
Read full review of QlikView »

Review 1 of 2

Abhishek Dadarwal
Assistant System Engineer at a tech services company
What is most valuable?: The Conductor and Decision features of the product are the backbone of the product because...
Read full review of TIBCO iProcess Suite »
Javier Valiente
Consultant at a comms service provider
What is most valuable?: The gaps in the API are filled by our own R+D and the publish mechanism is very reliable. I...
Read full review of TIBCO tibbr »
Roger Baatjes
Manager at a consultancy
What is most valuable?: The most valuable features are the security file and the general data level security...
Read full review of TIBCO Jaspersoft »
Charnkurt Yaoyuenyong, CCE
Project Controls Consultant
What is most valuable?: It's not specific, but in general, the product's ability to handle large volumes of data...
Read full review of TIBCO Spotfire »
CraigWillis
Business Development Director
What is our primary use case?: Capturing business processes so they can be used as an operating manual for the...
Read full review of TIBCO Nimbus Control »

Review 1 of 5

Customer Service

Juan Vidal Gil
Project Manager - Business Intelligence at www.datademy.es
Excellent, very good and active community.
Read full review of QlikView »
Yifan Wu
Business Intelligence Data Analyst at a financial services firm
Customer Service: A nine out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
EricJohnson
Director, Supply Chain Services Operations at a healthcare company
Customer Service: From the support group to the extensive user community network, we have received excellent support...
Read full review of Qlik Sense »
Miguel Angel Baeyens De Arce
Senior Analyst at a construction company
Customer Service: Good. Technical Support: Depends highly on the people attending the call, from excellent to poor.
Read full review of Qlik Sense »
Andre van der Merwe
BI Developer at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of QlikView »
James-Anderson
Business Development/Medical Economics at a university
Excellent support with constant communications.
Read full review of Qlik Sense »
Ed Dallal
Founder, Chief Executive Officer (CEO) & President (company of 1)
Customer Service: It's very good. Technical Support: I haven't had a need to contact them.
Read full review of QlikView »
Mindy Kay
Solution Engineer - QlikView/Qlik Sense at a consultancy
Customer service and technical support are very good.
Read full review of QlikView »
Anonymous User
P&C Underwriting Analyst at a insurance company
Customer Service: Customer service has been good and everything has been hands-on. Technical Support: This type of...
Read full review of Qlik Sense »
Anonymous User
Assistant Manager - Solution Consulting at a consultancy
I rate Qlik’s technical support on the high side.
Read full review of QlikView »
Anonymous User
R&D Manager and Co-Owner at a tech services company
Technical support is poor: We definitely use community support.
Read full review of Qlik Sense »
Anonymous User
BI Expert at a tech consulting company
Customer Service: Excellent, good reviews by Gartner as well.Technical Support: Excellent, good reviews by Gartner as...
Read full review of QlikView »
Anonymous User
Service Delivery Manager - EABL at a Consumer Goods
Technical support was super, can't complain.
Read full review of QlikView »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
Anonymous User
Information Systems Development Manager(Senior) – Divisional Manager at a financial services firm
Technical support is 3/10.
Read full review of QlikView »
Anonymous User
Managing Director at a tech services company
Technical support is very good.
Read full review of QlikView »
Anonymous User
BI Expert at a tech services company
This area has to improve. Technical support is at a low level.
Read full review of Qlik Sense »
Anonymous User
Consulting Manager at a consultancy
Customer Service: 8 out of 10 Technical Support: 8 out of 10
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a tech services company
Technical support is very good.
Read full review of QlikView »
Anonymous User
Director, Business Analytics at a recruiting/HR firm
Technical support is average.
Read full review of QlikView »
Anonymous User
Product Manager - Healthcare Analytics at a healthcare company
Customer Service: It's excellent, and very responsive. Technical Support: It's excellent.
Read full review of QlikView »
Francesco Morini
Senior Manager of Data Analytics at a tech vendor
Customer Service: Medium/LowTechnical Support: Medium/High
Read full review of QlikView »
Anonymous User
Senior IT Business Partner at a manufacturing company
An eight out of 10.
Read full review of QlikView »
Anonymous User
Partner at a consultancy
I rate technical support 10/10.
Read full review of QlikView »
Anonymous User
Team Lead, Data Engineering at a retailer
Customer Service: 8/10 Technical Support: 8/10
Read full review of QlikView »
Anonymous User
Marketing Intelligence Analyst at a financial services firm
I have not dealt with technical support or customer service. We have an implementation area that deals with technical...
Read full review of QlikView »
Anonymous User
Developer
I have not had direct contact. Currently (with Qlik Sense), I am working with Qlik local partners, not directly.
Read full review of QlikView »
Anonymous User
SAP Application Specialist at a comms service provider
Customer Service: 10/10 - it's perfect, very fast and very good support. Technical Support: 10/10, Heyde is a perfect...
Read full review of QlikView »
Anonymous User
Consultant at a tech consulting company
Customer Service: Excellent and great community interactions as well.Technical Support: Excellent
Read full review of QlikView »
Anonymous User
IT Manager / Specialist at a insurance company
I rate technical support 8/10.
Read full review of QlikView »

Review 1 of 30

Michael Fry
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
Aditya Singh
Programmer Analyst at Tech Services Company
Customer Service: Good Technical Support: It's good but need improvement.
Read full review of TIBCO Spotfire »
Anonymous User
National Integration Lead at a tech services company
The technical support is very good.
Read full review of TIBCO MDM »
Ennio Noventa
Innovation consultancy
Customer Service: High. Technical Support: Medium.
Read full review of TIBCO tibbr »
Carolyn French
BI and Location Analytics Consultant at a tech consulting company
I haven't used technical support.
Read full review of TIBCO Spotfire »
Ricardo Lima Neves
Business Intelligence | IT Service Management at a comms service provider
Technical support is 6/10.
Read full review of TIBCO Jaspersoft »
Patrick de Witt
Founder at a consultancy
I would give technical support a rating of 10/10. I called a rep and he made a special fix for our project on the fly...
Read full review of TIBCO Jaspersoft »
Venkatanaveen Dasari
DWBI Developer at Helical IT Solution (Jaspersoft, Pentaho, Talend, Kettle, DWBI, ETL, Ctools, iReport, Jasper Report)
5/10.
Read full review of TIBCO Jaspersoft »
Roger Baatjes
Manager at a consultancy
The technical support is average.
Read full review of TIBCO Jaspersoft »
Roy Yung
Data Architect at a comms service provider
Customer Service: As I am using the community edition, no customer service is provided. However, it is easy to get...
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior ICT Solutions Expert at a comms service provider
Customer Service: Personally I have not had much to do with them but I was pleased with them. Technical Support:...
Read full review of LogLogic »
BIDeveloper124
BI Developer at a tech services company
The technical support is above average. Our Spotfire support was handled by a Spotfire partner who was quick to...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Software Engineer at a tech company
On a scale of 1-5, I would rate it a 2 because the technical team never had any proper documentation or guidance for...
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Consultant at a consultancy
Customer Service: I am a technical guy, but according to the business, they are very responsive and generous....
Read full review of TIBCO Spotfire »
VP302
Vice President - Fixed Income at a financial services firm
Technical support is medium. They don’t have a user hotline to call. Any technical issue will have to be either...
Read full review of TIBCO Spotfire »
Anonymous User
Consultant/Project Manager at a energy/utilities company
Customer Service: I rate customer service 8/10. Technical Support: I rate technical support 9/10.
Read full review of TIBCO Spotfire »
Anonymous User
Managing Executive at System Business, s. r. o.
It is a good forum.
Read full review of TIBCO Jaspersoft »
Anonymous User
Organization's Metrics Consultant at a tech services company
Customer Service: It’s good, at least the Tibco Community is active and very helpful. Technical Support: 9/10
Read full review of TIBCO Spotfire »
Anonymous User
Analytics Consultant at a consultancy
I rate technical support 7/10 and getting better.
Read full review of TIBCO Spotfire »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
Anonymous User
Business Analyst/Project Manager at a energy/utilities company
Customer Service: Customer service is excellent, quick to respond and knowledgeable. Technical Support: Professional...
Read full review of TIBCO Spotfire »
Anonymous User
Systems Architect - Business Intelligence at a marketing services firm
Technical support can be a slow process involving email threads and scheduling screen share meetings, but they...
Read full review of TIBCO Spotfire »
BizAnalyst094
Business Analyst at a aerospace/defense firm
Technical support and customer service is 5/10. For technical questions, their support team is responsive and...
Read full review of TIBCO Spotfire »
Anonymous User
IT Analyst at a tech services company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Anonymous User
Reports Developer / Business & Data Analyst at a engineering company
Technical support is excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Manager, Business Intelligence at a tech services company
Customer service and technical support are good.
Read full review of TIBCO Spotfire »
Anonymous User
Analytical Scientist at Syntelli Solutions Inc.
Technical support has good response times; we’re very happy with the support.
Read full review of TIBCO Spotfire »
Anonymous User
Teradata/Tibco Spotfire Developer at a tech services company
Technical support is good.
Read full review of TIBCO Spotfire »
Russ Newsome
Global Head of eCommerce Web Operations at a manufacturing company
Sometimes, we have had issues pushed back to us as our “issue”, which was proven not to be the case. This can happen...
Read full review of TIBCO Mashery API Management »
Anonymous User
Risk and Operations Manager at a financial services firm
This product is being supported by our local help desk.
Read full review of TIBCO Jaspersoft »

Review 1 of 30

Technical Support

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