We performed a comparison between Broadcom Clarity , JIRA Portfolio, and Smartsheet based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Asana and others in Project Management Software."We have flexible scrum teams, developers that will serve on one scrum team for a few sprints or for a project. Being able to track where people go with the resource management features, and making sure that our teams are fully staffed, is important."
"The reporting tools are superior to what was there before, which was someone crunching through an Excel spreadsheet. I've been able to do status reports through the projects, which has given visibility to my manager, and that's an improvement."
"It allows me to keep track of the projects, residual location, it gives me the ease of getting status reports out, and checking risks and issues."
"It's pretty much the source of "the truth." Everything is together, everyone can see all the resources, financial projects, how long a project's going to take. Anybody can go in there and see any information they need about the organization as a whole."
"The dynamism of the application where you can modify it to fit your needs is valuable. For example, you can create fields, metrics, and measures on the fly. You don't have to be limited to what the out-of-the-box format would be. It allows you to generate fields, metrics, and reports off of that with relative ease."
"With the new UI, CA is heading in the right direction, and fast. They're adding features, I would say major features, two times a year, which is fast. They're adding features, I would say major features, two times a year, which is fast."
"It has highlighted areas in our company that were deficient in resources. It has allowed us to hire, then realize more benefits regarding the number of projects we can get done."
"The competency and available support are quite good, therefore we do not have any issues with support. Every time that we have a case where we need support, it is clarified right away."
"The tool helps us achieve more within the stipulated timeline and budget."
"The solution is very powerful and the underlying structure of it is well done. The company behind the solution is very open as far as their whole ecosystem is concerned. They also do a lot of work in the training area."
"Has many functionalities including good supervision and workflows."
"I use it to plan and schedule the things I take care of. I can create and share a document if I want to discuss new ideas with my team remotely."
"The most valuable feature of JIRA Portfolio is the visuals it provides rather than Kanban boarded tickets."
"The most valuable feature of the JIRA Portfolio is for managing teams of 10 or more. It can track the program level and portfolio. There are plenty of beneficial features, such as the hierarchy-level view, customization, and structure plugin."
"The most valuable features of Jira are the dashboards where we see all the features lined up with the release dates in the portfolio view, it is very good."
"Portfolio helps us increase the visibility of projects' status and management with remote workers who make up most of the company."
"The product is easy to use."
"As I am in the corporate legal department, I have to deal with a number of contracts and sometimes it's hard to keep up with email transactions. Having the tracker sheet and being able to build dashboards and workflow has been quite valuable."
"The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that these dashboards can be shared with our clients without a license."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
"Smartsheet offers more than Project because it's similar to a table-based, database-type system. It's like a hybrid between Excel and project software. We were able to enter the formulas and do much of the automation. We added budgets to it and linked them to a vendor page. Smartsheet let us integrate the budget into the project seamlessly. With Project, we needed to open up Excel."
"To me, one of the most powerful features of Smartsheet is being able to email others."
"It's very user friendly."
"Smartsheet is a really good tool for collaboration."
"they could improve the mobile app. I think right now it only offers time sheet. If they can integrate a lot of other components into it I think that would be helpful for the users."
"Maybe we need to bring some financial executive reports to our directors and executives. Maybe we can improve the use of Jaspersoft."
"I want to see integration for SMS functionality."
"One of the major pain points for me when it comes to Broadcom Clarity PPM is the new UI. The new UI is very good in terms of functionality and the drag and draw features, but it's not very responsive. When I say that it's not very responsive, what I mean is that sometimes, the tool is not very user-friendly. For example, a user saves a value on the form, but the tool doesn't give any indication to the user that the value has been saved. Some users are moving from the classic UI to the new UI, and end up getting confused because on the classic UI, when you click "Save", it'll save the information and you'll get an indication that it was saved. With the new UI, it auto saves the information, but it doesn't give an indication in the form of a popup box that "this form has been saved", or any type of message indicating that the information was successfully saved. It's been confusing for users who move to the new UI because of that. The users don't understand when the values are being saved or not being saved, even if there's an auto-save feature in the new UI."
"The Work Breakdown Structure in the Tasks: I should be able to drag and drop to a level three instead of just stuck at level two."
"Whenever that second instance of Clarity came about, it was overwhelming even to people who were accustomed to working with program management tools."
"Reporting is not good as they keep on changing reporting environment."
"Broadcom Clarity PPM could improve by adding advanced reporting in the tool. There are a lot of out-of-the-box reports, but I would like to see more advanced reporting."
"Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up."
"It would be nice if it could provide an end-to-end solution for a project."
"Our major team does not control or manage JIRA server well since sometimes there is trouble using the solution, which is a problem. The solution's speed needs to be improved."
"An improvement would be if Portfolio were integrated with Office 365."
"The solution’s pricing could be reduced."
"The integration needs to be done with different tools."
"Another thing could be to have an easy way to manage the Portfolio and have more ways to share and to show graphics and reports"
"The team-centric view is slightly weaker in JIRA compared to its competitors, especially considering how I can evaluate how each resource has been placed, not just in one project but across JIRA."
"I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them."
"You were forced to create a new tab rather than add another sheet."
"They provide a limited number of sheets which is not enough."
"Smartsheet could improve the UI and integrations. Some of Smartsheet's competitors have more than 2,000 integrations while Smartsheet only has approximately 40 integration applications."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"Maybe the solution could be a little bit more flexible."
"I think that the mobile interface needs to be improved. If you cannot access it through your laptop, I'd prefer to have that option on the mobile, but I don't think that it's user-friendly and easy to navigate."
"I'd like to see them add more features to their automation."
