We have witnessed an ROI while using the solution. 

There's ROI from Appian, but I cannot give data about it.

I don't work on that side of things, but I have worked with various implementations of Appian in various organizations. Everybody seems to be liking it very much. They seem to be sticking with it for a long time and adopting it for more and more applications and different organizations within the company. I've seen good success with Appian across organizations.

In one case it has been known to reduce process time by about 85%.

The ROI has been good. Profits increased because of this solution, this is why we are going to implement eight more cases next year.

first year itself break even happened.

In general, our customers are satisfied with the return on investment.

It does take time to get an ROI. Depending on the licensing type, chances are you will begin to see an ROI, especially for time to market.

I think that most companies do not do a good job of really looking at the return on investment. They typically do not have a good feel for what their costs are, going in, of manual processes or of a homegrown solution they've developed.

Being able to calculate an ROI, I've seen that to be very difficult for most clients that I've dealt with. I think that's an element that's missing a lot in technology today. Make sure you evaluate your total cost before you're ready to make a decision.

There's definitely an ROI on the usage of Appian. In terms of digital transformation, it could be people, processes, and technology. If it goes hand in hand, the client or the customer will be achieving their vision, goals, and objectives. We have clients that have that particular vision in mind, and they're actually in their ROI setting as well.