BMC FootPrints Service Core Valuable Features

Director at KKC

The product is very strong on three things: incident management, problem management, and change management. So its primary value for us are the incident, problem and change management features.

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IT Engineer at a financial services firm with 1,001-5,000 employees

The most valuable feature of this solution is Smart IT.

 The discovery feature is very flexible.

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Director at a tech services company with 1-10 employees

It is stable and its technical support is good and quick.

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Find out what your peers are saying about BMC, ServiceNow, Atlassian and others in IT Service Management (ITSM). Updated: May 2021.
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