BMC FootPrints Service Core Valuable Features

GrantScurrah
Director at KKC
The product is very strong on three things: incident management, problem management, and change management. So its primary value for us are the incident, problem and change management features. View full review »
Carrie Wu
Sr. Systems Analyst at Port of Vancouver
The most important feature is the ability to receive valuable ticket status support in a timely manner with little to no downtime interruptions. View full review »
electron719862
IT Engineer at a financial services firm with 1,001-5,000 employees
The most valuable feature of this solution is Smart IT. The discovery feature is very flexible. View full review »
Find out what your peers are saying about BMC, ServiceNow, Atlassian and others in IT Service Management (ITSM). Updated: June 2020.
426,617 professionals have used our research since 2012.
Kelson ONeil
IT Service Management at St. Luke's Health System
* Ability to auto-generate email messages, process email messages, and approvals. * Ability to allow multiple administrators in various different workspaces, therefore not requiring a single person to administer all workspaces for the system. View full review »
Find out what your peers are saying about BMC, ServiceNow, Atlassian and others in IT Service Management (ITSM). Updated: June 2020.
426,617 professionals have used our research since 2012.