BMC FootPrints Service Core Valuable Features
The product is very strong on three things: incident management, problem management, and change management. So its primary value for us are the incident, problem and change management features.View full review »
IT Engineer at a financial services firm with 1,001-5,000 employees
The most valuable feature of this solution is Smart IT.
The discovery feature is very flexible.View full review »
Director at a tech services company with 1-10 employees
It is stable and its technical support is good and quick.