We have a centralized dashboard in the cloud. I send the access point somewhere and I configure it remotely on cloud. Ours is on premise, managed from the Meraki dashboard itself. So I could be anywhere and manage it, but we are deploying them for World Vision offices across the country.

It benefits the organization and my work because we do not have a lot of IT guys here. Before, we used to manually deploy wireless and I needed to drive miles and miles across the country to configure an access point. When it goes off, we lose connection to it. I still need to drive there, but these days Meraki has reduced the workload because I can just send it wherever it is going and configure it wherever I am. I can be in many places at once.

First of all, it helps with the workload, but also with the flexibility in that I can do everything remotely. I can view when the app is off, I can view when it's on, when it's acting up, when it's fully loaded, I can do the RF setting, even on my phone right now, in case there is any issue. This is what we found good about Meraki.

Cisco Meraki is easy to set up and maintain, yet has issues with firmware updates breaking functions, and not being fixed for months - in one case more than one year. 

Roaming seems to be a function they break regularly with their updates, and then cannot find a solution for. They ask us to wait 18 months for a fix, whilst telling us to upgrade to fix other issues, and not fixing the roaming issue. 

If you don’t discover the problem within two weeks, they refuse to downgrade you to a working firmware version, leaving you with a non-working one. 

And putting the emphasis on you to prove you have a problem. We are a Microsoft school and don’t have Apple, and yet they asked us to find a personal Apple device to install packet capture software on, so they can troubleshoot their issues. It took more than a month to get them to admit there was a problem with their firmware and roll it back to a working version. All the time, students were having problems with roaming.

Licensing is obviously an issue with these devices. You need to buy a license to keep it working. If the license runs out you have no WiFi anymore.

For the last issue I reported, the response from the helpdesk was ‘use a less complex password’. Our password was ‘password’.

On the positive side, they will replace any broken hardware without question.

After five years we decided to replace our old Meraki APs, and Cisco gave a quote for 80 thousand euros, plus they wanted us to relocate every access point to a different position in the building. Another company gave us a quote for a quarter to this price, with no licenses needed and access points in every classroom. Needless to say, we ditched Meraki.

Cisco Meraki Wireless LAN has improved our organization by providing us with a sense of security. When anyone is connected wirelessly, you're not going to get compromised. You're not going to receive a bunch of pop-up ads, and the beneficial functionality of Cisco Meraki Wireless LAN has been great. It has strong encryption and since my customer has a fast internet speed, they have good wireless speed.  The owner was extremely happy with the solution, not only the functionality, the daily use, but the analytics and metrics that he wanted were available.

One of the most convenient aspects of having access to the dashboard is the ability to work on access points from any location. This eliminates the need for a wireless controller, as all connections are made through the dashboard. This is the best feature of using this system.

Cisco Meraki Wireless LAN has helped our organization because we are able to be connected to the network while moving around. For example, I am able to take a presentation from one conference room and walk across the building and present it in another conference room without losing connection. This is pretty good for us.

Because it's so easy for the common person to use, It has become less desirable for people who know the technology. The funny thing is that Meraki does have the ability to allow you to do that because you're talking about stuff that is controller-based. 

That is very good for small to medium-sized businesses with somebody who doesn't have that kind of skill-set to troubleshoot their environment; however, it's frustrating for somebody that wants to actually configure certain things. You can't do it because there's no way that you can get into that without asking them for permission.

This product has absolutely improved the way our organization functions.

It's much faster and it's more balanced. It gives me the ability to balance the network a little bit better from a 2.4 interface, as far as channelization is concerned. Then, with AC coming out with the five gigahertz, getting much more stable, it's allowed a lot of us to switch over to that. However, it is important that you still have the support for 2.4 because it's out there.

The product offers solutions for businesses ranging from small to large companies. The product offers HA solutions and redundancy features to ensure reliable operations. Some products don't offer the aforementioned features. The tool offers products for small businesses and large enterprises, with high availability and redundancy features.

For some of our larger clients, it has enabled them to not need to grow staff in order to retain a large 13 access point network has needed a lot of reconfiguration because of the nature of our business. We are able to maintain that and the responses even after hours because we can usually make changes rapidly.

It's a cheaper resource that helps manage a company's WiFi network.

Its interface is not as daunting as others, which makes customers a bit more at ease.

It's cut down the amount of time administering an expansive WiFi network spread over 43 acres.

We can easily monitor the up/down time so establishing KPIs and SLAs for the IT department becomes something attainable.

Adding APs is a very simple process. Plug in. Turn on. Meshes with the existing network. In an emergency, almost anyone can do it.

Instead of having to go the old-fashioned dinosaur way and look for the computers, you could just look in the cloud, find the computer, and change the IP address. That helped so much. I was like, "This is the Mac address. Find it up there, change the IP address from A to B," and then we could continue doing work from there.

It has improved the way our school functions.

We use Meraki as a managed service provider for several clients that found the product and price a fit for their organization.

From an organizational perspective, Meraki has made a difference because it's simple to manage with High level of detail and troubleshooting access, when there's a problem. 

Customers that have gone from SMB solutions into the Meraki have noticed an increase in satisfaction in the work.

Well since we are reselling the Meraki as Partner product, the aim was to choose the vendor for the organization as revenue-generating and enhance customer experience product, Meraki happened to be the best fit in this regard. We marketed this product according to regional market trends, and it generated potential sales leads for the company. 

It has improved our organization immensely. We were using:

1. Not enough access points at one of my clients. They did not have enough.
2. They were using Ubiquiti, which was getting overloaded with traffic. Therefore, it has been a big speed improvement, as well as in coverage.

Cisco Meraki Wireless LAN has benefited organizations by meeting their requirements.

It provides an easy login page for most students.

In terms of wireless network visibility, we have a lot more insight into what students are doing now. We can track down peer to peer very quickly and can just lock it down. If we find an offender that gets caught with the law, we can direct the authorities directly to them.

The solution also reduced our false positives by about 50%, as well as saves us time, money, and administrative work.

This product has allowed us to easily create custom SSIDs for clients and carve out the necessary bandwidth for clients needs.

It improved the installation time. It's very easy to get an overview without the expensive monitoring software because you can get it more of less for free with the dashboard. You get a lot of insights out of the box.

This solution has provided reliability and a good price for my organization.

We implemented Meraki APs across our 5 offices in USA, UK, and India, and we can manage all of them from one dashboard. We have great metrics for bandwidth usage, easily finding out who is downloading movies. ;-)

Using Radius server for user authentication is very simple to configure, creating new SSID, and it has a great alerting system.

The Layer-7 capability let me control traffic and block unwanted services.