We performed a comparison between ForgeRock and One Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The key benefit of Omada Identity is maintaining complete control."
"The support is good and prompt."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"We create and define the permissions and configurations for the users."
"The product is easy to set up."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The solution does help us efficiently manage lots of authorizations automatically."
"The Data Importer is a great tool to create an ETL. It generates code which is easy to maintain later without the tool."
"The solution offers good integration with other environments such as SAP and Active Directory, et cetera."
"The product makes it easier for employees to be more productive."
"This solution has helped to increase employee productivity when it comes to provisioning users in our systems. This solution has been really been effective with our retail workers. It wouldn't be possible to onboard and manage our 40,000 store employees without it. The management of the solution is pretty automated."
"The product helps minimize gaps in governance coverage."
"At the time of the onboarding, this is solution that we have interfacing with HR. On the same day an employee is hired, an account is created and available for the manager when the end user arrives. The opposite is true. The moment employment is terminated, the same day everything is disabled, then later deleted."
"The solution does lots of things that we did manually before."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"It is not possible to customize reports on Omada Identity."
"The Omada support response time has room for improvement."
"There's a challenge with handling large amounts of data in this system."
"The security permission inside Omada needs improvement. It's tricky to set up."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The solution's documentation is not very good, and they do not give more details."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The solution's deployment should be made easier."
"We are trying to get rid stability issues from the legacy version. We are now implementing version 8.2, which is so much better than version 6."
"The performance could be better. I also think One Identity could improve its documentation for developers. Many of One Identity's features aren't fully documented. We don't have enough information on how to use them."
"I would like some access management features to be added. We have some customers with a small need to do authentication as a service, and there are other solutions on the market which offer this."
"The initial set up was quite complex. It takes quite some time to get use to this product because of its complexity."
"End-user UI customization is difficult and requires some knowledge of proprietary Angular technology. Every time a customer asks us: "Hey, can we modify this form in the UI?" or "Can we integrate a new form?" it's difficult to do. It's possible and we usually do it, but coding form changes typically takes two to four weeks, depending on the changes."
"The performance is quite bad, but this is because we have a very old version."
"With technical support, it is always an issue to get the right person. They do have good technical people in support, but it is sometimes not so easy to get them."
"I would like it to have an easier integration with phones."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 75 reviews. ForgeRock is rated 8.0, while One Identity Manager is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and IBM Security Verify Access, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt. See our ForgeRock vs. One Identity Manager report.
See our list of best Identity Management (IM) vendors.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.