We compared One Identity Manager and SailPoint IdentityIQ based on our user's reviews in several parameters.
One Identity Manager is praised for its robust access control capabilities, user lifecycle management, and excellent customer service. In contrast, SailPoint IdentityIQ stands out for its comprehensive access management, user provisioning, and efficient role management functionalities. While One Identity Manager offers flexibility and scalability, SailPoint IdentityIQ is known for its user-friendly interface and customizable dashboards. Both products offer positive ROI and competitive pricing, with One Identity Manager focusing on security and compliance, and SailPoint IdentityIQ on operational efficiency and enhanced security measures. Areas for improvement include UI enhancements for One Identity Manager, and more customization options for SailPoint IdentityIQ.
Features: One Identity Manager offers robust access control, comprehensive reporting, and seamless integration. Users value its role-based access control and self-service capabilities. On the other hand, SailPoint IdentityIQ excels in access management, user provisioning, role management, and customizable dashboards. It provides automation and effective access certifications.
Pricing and ROI: One Identity Manager has favorable pricing structure with reasonable setup costs and flexible licensing options according to user experiences. In comparison, SailPoint IdentityIQ also offers reasonable pricing that is competitive, with a manageable setup cost. Users find the licensing process straightforward and transparent., One Identity Manager has shown significant ROI with improved efficiency, streamlined processes, and reduced costs. SailPoint IdentityIQ delivers operational efficiency, improved user access management, and enhanced security measures for organizations.
Room for Improvement: One Identity Manager could improve the user interface, user experience, workflows, integration with other systems, and offer better documentation and support resources. SailPoint IdentityIQ needs enhancements in its user interface, customization options, and improved navigation for new users.
Deployment and customer support: Based on user feedback, it appears that both One Identity Manager and SailPoint IdentityIQ have varying timeframes for establishing a new tech solution. While some users reported spending three months on deployment and an additional week on setup, others mentioned needing only a week for both deployment and setup. The different timeframes should be considered when evaluating the overall duration of each product., One Identity Manager shines with its highly rated and exceptional customer service, praised for prompt and efficient responses, professionalism, and expertise. SailPoint IdentityIQ receives positive remarks for its responsive and knowledgeable support team, effective assistance, and professionalism.
The summary above is based on 57 interviews we conducted recently with One Identity Manager and SailPoint IdentityIQ users. To access the review's full transcripts, download our report.
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The administrative features and SoD are valuable."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Omada offers a technical solution that addresses both our needs."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"The product is flexible. For example, it offers cloud features."
"One Identity Manager offers several features that I found advantageous compared to other tools."
"The most valuable feature for me is the built-in security, which is the best that I have seen."
"The most valuable feature is the JML. Unlike other identity manager tools, the JML is more customizable, making it easier to find."
"It is easy to extend the product for custom purposes."
"This solution helps with compliance by having a way of controlling an audit trail, knowing how things are done, and knowing how to control who has access to what."
"There are a lot of valuable features, including connectors, attestations, and workflow."
"The most valuable feature of One Identity Manager is it simplifies user-account provisioning and administration. One Identity offers a comprehensive range of solutions that cater to almost every aspect of the identity and access management domain."
"The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"It is a scalable product."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"The tool is quite stable and user-friendly."
"The access certification feature is valuable."
"The solution is very good at the management of the identity lifecycle."
"If I had to name one thing, it would be the user interface (UI)."
"They need to improve the cost for small companies."
"The reporting and importing have room for improvement."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"The user experience is good, but it can be improved. There are a lot of features in the administration part, and they need better documentation. For example, they need to explain the main reason for a feature, and what the tables are in the database. It needs better documentation about all the features that are in the solution."
"It’s not something you get from the beginning. It’s not like Windows. It is more complicated. You need to know a few things from the back end, however, as you learn it, it becomes easy."
"They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use."
"Having new features for web developers in the One Identity Manager shop is an area for improvement. Another area for improvement in the tool is its ServiceNow connection as ServiceNow is a major ITSM system player, but the current out-of-the-box feature proposed by One Identity Manager can only make simple incident requests to the system. My company is now in full ICL design, so it prefers for all concerns or requests to be sent properly to ServiceNow, so my company can have better control over the incident requests and be able to sort those out. The tool fits all my needs today, except for the ServiceNow connector. That's the only additional feature I'd like to see in the next release of One Identity Manager."
"The solution should come up with a lighter version so people can buy different versions."
"One Identity Manager can be made more user-friendly for end users."
"I would like One Identity Manager to offer an easier way for users to learn to use their new features."
"It has problems with performance. This is a very serious issue for us. Other than that, it's really capable. The performance is what is missing. It's really poor."
"The advanced provisioning features require more improvement."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"It is too technical. You need really good technical skills in Java and other technologies, which are hard to find. If they can make it easier so that things can be done with a few clicks, it will be great."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"If you compare Saviynt and Okta Workforce Identity versus SailPoint IdentityIQ, SailPoint IdentityIQ needs to improve its UI."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
One Identity Manager is ranked 2nd in User Provisioning Software with 74 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews. One Identity Manager is rated 8.0, while SailPoint IdentityIQ is rated 8.2. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". One Identity Manager is most compared with Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine), ForgeRock and Saviynt, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, ForgeRock, Okta Workforce Identity and Oracle Identity Governance. See our One Identity Manager vs. SailPoint IdentityIQ report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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