We evaluated a couple of vendors like Pega, and Oracle BPM. We evaluated four vendors. We choose IBM at end of the day for their support team, costs, and availability. These factors are a concern for a vendor from a traceability metric perspective. We chose IBM since it is available for implementation and we already have an agreement with them as partners.

From an integration and security perspective, I think IBM is far better compared to others.

We looked at Oracle, Appian, and Pega.

The reason that we went with IBM was because they offered more of a developer-centric model instead of a configuration-centric model.

It might take three or four difference licenses to get something like the functionality that we have with this tool, since what we have is custom to us.