We used an in-house team.

Jira is a SaaS solution, so there is nothing to be deployed. It's an on-cloud solution.

There were a few colleagues that handled the initial implementation. 

A set of people were involved in the deployment of the solution.

Clients implement it themselves. It's part of the core product. It's extending it. You can start a free trial and spin up a new one. You can try out the premium version for free for a couple of weeks. That's something that any user would be able to do. However, when we get involved as a consultant, it is usually when we have to go in align things. Maybe they didn't understand it and started making changes to the system and need somebody to help them and guide them through it. That said, generally speaking, a customer wouldn't need to get somebody to do the integration for it.

We have a team of approximately 10 who handle the maintenance and support of Jira Portfolio.

We used an in-house team to implement.

We did not use consultants or a vendor team. We have a large in-house IT staff that did the deployment.

The implementation was done through our IT department.

We used an in-house team.

We got maintenance support from our vendor. It included time and material when we made the contract for support.

We had the assistance of an integrator when we set up the solution initially.

We do not have any dedicated staff for maintenance. For the operation of it, we do have a facilitator and a scrum master who manages things for each project. However, maintenance is very straightforward. We don't need a full-time administrator working on it. A couple of people working part-time can take care of it.

Internally, people within a project may need some help when it comes to things like planning. In this case, they will get help from the scrum master.

The deployment is very easy. We easily do it ourselves without any help. We have a team of two to three people.

We used a third-party implementation to develop the solution.