Assistant Vice President at a financial services firm with 501-1,000 employees
Real User
Easy to use, but the mailbox functionality is heavy and should be improved
Pros and Cons
  • "Some of the functionality is very easy to use."
  • "Attaching documents to email is a process that needs to be simplified."

What is our primary use case?

We use this product for our office administration and communication tasks.

What is most valuable?

Some of the functionality is very easy to use.

What needs improvement?

There are some functions that need to be improved.

The 365 mailbox is very heavy software, which is a problem if you don't have the proper internet speed. Attaching documents to email is a process that needs to be simplified. Also, downloading mail takes a long time.

For how long have I used the solution?

I have been using Microsoft 365 Business for between four and five years.

Buyer's Guide
Microsoft 365 Business
April 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is used by the entire organization and we plan to continue using it.

How are customer service and support?

I have not been in contact with support for this product.

What's my experience with pricing, setup cost, and licensing?

We have an enterprise license.

What other advice do I have?

The suitability of this product depends on the use case and the environment. Based on these things, I would recommend it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO at a tech services company with 1,001-5,000 employees
Real User
User-friendly, easy to install, and facilitates daily tasks including the sharing of files
Pros and Cons
  • "This is a user-friendly product that is easy to use."
  • "Sometimes we have trouble with the updates that are released."

What is our primary use case?

I use Microsoft 365 Business for my daily work activities, including tasks like sharing documents.

What is most valuable?

This is a user-friendly product that is easy to use.

I like that its usage is widespread, and a lot of companies use it.

What needs improvement?

Sometimes we have trouble with the updates that are released.

For how long have I used the solution?

I have been using Microsoft 365 Business for several years.

What do I think about the stability of the solution?

This is a stable solution and we plan to continue using it.

What do I think about the scalability of the solution?

Microsoft 365 Business is scalable and we have approximately 200 users.

How are customer service and technical support?

I have not had experience with Microsoft support.

Which solution did I use previously and why did I switch?

Prior to Microsoft 365 Business, we used similar products that were also from Microsoft.

How was the initial setup?

I did not have any trouble with the installation, although sometimes I have trouble with the updates.

What about the implementation team?

We have an in-house team of IT specialists for deployment, maintenance, and providing internal support. There are three people in the team and they support all of our products, not just Microsoft 365.

What's my experience with pricing, setup cost, and licensing?

The cost of the subscription is fair.

What other advice do I have?

Overall, this is a good product and I am satisfied with the features that it has.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
April 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Analyst at a pharma/biotech company with 10,001+ employees
Real User
Secure, easy to manage, stable, scalable, and easy to install
Pros and Cons
  • "You can easily connect to this application with minimal bandwidth."
  • "The time synchronization with the internet could be better, as well as the application architecture."

What is our primary use case?

We use this solution for Windows applications, in particular, Outlook for email.

What is most valuable?

The features of this product are okay.

You can easily connect to this application with minimal bandwidth.

You can easily manage all of the applications including MS Office Applications and Outlook through the internet.

It's a secure application.

What needs improvement?

The time synchronization with the internet could be better, as well as the application architecture.

As it is implemented on the cloud, some of the policies need to be integrated. Also, It takes some time to synchronize. It seems to replicate in eight to twelve hours within a 24-hour duration.

For how long have I used the solution?

I have been using Microsoft 365 Business for five or six years.

What do I think about the stability of the solution?

I do not have any issues with the stability of this solution.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and technical support?

We have our technical team, who updates the solution and contacts technical support if any issues come up.

They coordinate with the technicians.

How was the initial setup?

The initial setup is straightforward. It is not complex.

It took approximately five hours to deploy.

We have approximately 20 engineers to deploy and maintain this solution.

What other advice do I have?

It's a good product. I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Deputy Manager at a tech services company with 51-200 employees
Real User
Stable with good dashboards and an easy initial setup
Pros and Cons
  • "The stability of the product is excellent."
  • "The pricing of the solution could be better."

What is our primary use case?

I primarily use the solution for email.

What is most valuable?

The solution's dashboard is its most valuable aspect. 

The product is very user-friendly in general. It's not complicated to use. They've made everything very easy and intuitive.

The product is very direct. Having the application on the phone, downloading it to your mobile device, makes it also easier to connect to your email, to receive an email, and of course, send emails. Since it's on your device, you can use it remotely and have access to everything you need.

The product is very secure. It's safe to use and Microsoft offers good security to protect its users.

The stability of the product is excellent.

You can scale the solution if you need to.

The initial setup is not a complicated process. The cloud makes it very easy.

What needs improvement?

The pricing of the solution could be better. They should work to make the costs more competitive.

In the off-chance there is a shutdown, it would be ideal if Microsoft provided some sort of alternative in order for businesses to keep functioning while the situation is dealt with. Even if it is down for ten minutes across an organization, it could prove costly.

For how long have I used the solution?

I'm not sure how long I've been using the solution. IT had it installed on my device. I've likely been using the solution for one year.

What do I think about the stability of the solution?

The product is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable.

What do I think about the scalability of the solution?

The solution scales well. Of course, you can add more users whenever you need to. For example, if someone has an account, you can just add new users to it. If you are a company of 50, you may originally purchase 50 licenses. However, if you add 10 more employees, you can buy additional, licenses for 10 people. It's very easy to expand.

Currently, we have about 50 users, more or less, in our organization.

Which solution did I use previously and why did I switch?

I've used Gmail in the past, however, I find the Microsoft product to be much more refined.

How was the initial setup?

The initial installation is not complicated. It's in the cloud, and therefore, it's mainly, for example, just creating a user account. On one side, the account is created, then the order is just to add in user information. That's it. There's nothing to install. It's more like creating accounts for the users. Automatically, they will receive an email to alert them an account has been created for them. After that, they can start using it.

It wouldn't take more than a day to finish setting everything up.

You only need one person to deploy the solution.

The maintenance is minimal. You would only need about one person to manage it.

What's my experience with pricing, setup cost, and licensing?

The solution could be cheaper and more reasonably priced.

We pay for our licenses on a yearly basis.

What other advice do I have?

I'm an end-user of the product. I don't have a business relationship with Microsoft.

I'm using the latest version of the solution.

I would recommend that everyone downloads the mobile application, as it makes it so easy to access and use.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President at a tech services company with 51-200 employees
Real User
Good calendar integration and it meets all of my requirements, but it should be more secure
Pros and Cons
  • "This is a good product that meets all of my requirements."
  • "Office 365 could be more secure."

What is our primary use case?

We are primarily using it for multiple things, including setting up meetings and calendar integration. 

What is most valuable?

This is a good product that meets all of my requirements.

What needs improvement?

Office 365 could be more secure.

For how long have I used the solution?

I have been using Microsoft 365 Business for a few years. I joined my current company about two months ago, and have been using it here since that time.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

Office 365 is scalable. We have more than 2,000 users.

How are customer service and technical support?

I have not needed to contact the technical support from Microsoft.

How was the initial setup?

When I was given my laptop, this solution was pre-configured.

What about the implementation team?

Our in-house IT team is responsible for deployment and maintenance.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network & Security Infrastructure Engineer at a insurance company with 51-200 employees
Real User
Stable and easy to use, integrates well with other products, and has good technical support
Pros and Cons
  • "Microsoft 365 Business is easy to use, everything is clear, it has good support, and it integrates well with other solutions."
  • "Security could be improved."

What is our primary use case?

The primary use case of this solution is to design our product in Azure on the Cloud.

What is most valuable?

Microsoft 365 Business is easy to use, everything is clear, it has good support, and it integrates well with other solutions.

Everything is easy with Microsoft.

What needs improvement?

Security could be improved. 

The user interface is good, I don't have any issues with it but everything could always be better.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately four years.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

The scalability of this product is good. We have 150 users.

How are customer service and technical support?

I am very satisfied with technical support, and if we have any problems then we open a case. You will have direct assistance from technical support.

Access is available directly in a portal to open a key, or we can contact directly via telephone and we can track the numbers.

How was the initial setup?

For me, the initial setup was easy.

We have a team of 12 to maintain this solution, and level one and two security in our networking.

What other advice do I have?

I would recommend Microsoft 365 Business to others.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Associate Engineer - Network & Security at Connex Information Technologies
Real User
A stable and scalable premium office solution with a useful user interface
Pros and Cons
  • "I definitely like the user interface."
  • "The price could be better. The user interface could be more user-friendly. Microsoft 365 Business could be more secure."

What is most valuable?

I definitely like the user interface. 

What needs improvement?

The price could be better. The user interface could be more user-friendly. Microsoft 365 Business could be more secure.

For how long have I used the solution?

We have been using Microsoft 365 Business for years.

What do I think about the stability of the solution?

Microsoft 365 Business is a stable solution.

What do I think about the scalability of the solution?

Microsoft 365 Business is a scalable solution.

How was the initial setup?

The initial setup and deployment were straightforward.

What about the implementation team?

We have several IT administrators at our office who do it for us.

What's my experience with pricing, setup cost, and licensing?

Microsoft 365 Business could be cheaper.

What other advice do I have?

I would recommend this solution to new users.

On a scale from one to ten, I would give Microsoft 365 Business a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Graduate Trainee at a computer software company with 51-200 employees
Real User
Offers great versatility and very stable
Pros and Cons
  • "Offers very good versatility."
  • "Integration between Excel and the SQL Server could work more efficiently."

What is our primary use case?

This product is the go-to solution for all my office needs. 

What is most valuable?

I really like the versatility that Microsoft 365 Business offers. 

What needs improvement?

I'd like to see better integration between Excel and the SQL Server, it could work more efficiently and more quickly than it does. 

For how long have I used the solution?

I've been using this product for 10 years.

How are customer service and technical support?

I haven't used the technical support, I just Google any questions. 

How was the initial setup?

The initial setup is very straightforward and doesn't take much time, no more than an hour maximum. More than half of the staff in the company use 365. 

What's my experience with pricing, setup cost, and licensing?

Our IT department takes care of licensing and I'm not sure how that works. 

What other advice do I have?

I rate the solution nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.