IT at a construction company with 201-500 employees
Real User
I like that it can be installed on multiple devices/platforms

What is our primary use case?

General implementation from an on-premise licensing model.

How has it helped my organization?

At this point, I cannot say if there has been an advantage to changing.

What is most valuable?

Installing on multiple devices/platforms.

What needs improvement?

Cross-application integration.

Buyer's Guide
Microsoft 365 Business
April 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
OnyaToochukwu - PeerSpot reviewer
OnyaToochukwuCEO/Programmer at Tech Elight
Real User

That's true, it can run on almost all operating system.

System Administrator at a manufacturing company with 10,001+ employees
Real User
A stable solution that scales to our needs, and the support is good
Pros and Cons
  • "We are satisfied with technical support."
  • "The user interface needs some improvement."

What is our primary use case?

We are using this solution for emails on the cloud.

What needs improvement?

I don't think that there is anything that needs to be greatly improved with this product.

The user interface needs some improvement.

For how long have I used the solution?

I have been working with Microsoft 365 Business for two years.

We are using the latest version.

What do I think about the stability of the solution?

Microsoft 365 Business is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. We have approximately 2500 users in our organization.

How are customer service and technical support?

We are satisfied with technical support.

Which solution did I use previously and why did I switch?

Previously, we used Zimbra.

How was the initial setup?

We have not completed the installation outselves. We outsourced it.

What about the implementation team?

We have a full team to maintain this solution.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
April 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
Operations Manager at a tech services company with 11-50 employees
Real User
Great storage capacity and provides total flexibility and accessibility from anywhere
Pros and Cons
  • "Great accessibility and file storage."
  • "Lacks ability to deploy on more than two devices per license."

What is our primary use case?

We're a small startup company and an IT solution reseller in Dubai. I'm the operations manager.

What is most valuable?

The good thing about 365 is the accessibility and file storage. Compared to the desktop of the old Office application, 365 has total flexibility and accessibility from anywhere. It's easy to use.

What needs improvement?

These days, most people have multiple devices but you can only configure 365 on two devices with a license. I'd like to see a license option for multiple devices. Licensing costs are quite high especially for our trainees who have no need for the fully-fledged 365. It would be helpful to have an option for smaller packages that have a reduced licensing fee. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The company hasn't needed technical support but we contacted them for one of our clients when they needed an upgrade. There were no issues. 

How was the initial setup?

There are five people in the company using 365 and the initial setup was very straightforward.

What other advice do I have?

We're very used to Microsoft products and they're part of our daily activities. I'm sure our usage will increase. 

I rate this solution nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Solutions Specialist at a comms service provider with 1,001-5,000 employees
Real User
Easy to use, scalable, and easy to install
Pros and Cons
  • "It's easy to use."
  • "The stability needs to be improved."

What is our primary use case?

We are resellers and we recommend and sell solutions such as this to our clients.

I also use it for my work.

What is most valuable?

It's easy to use.

What needs improvement?

The stability needs to be improved. It is not sufficient for my purposes.

For how long have I used the solution?

I have been using Microsoft 365 Business for two years.

We are using the latest version.

What do I think about the stability of the solution?

It's not stable, but it's okay.

Stability could be improved. I'm always lagging.

What do I think about the scalability of the solution?

It's a scalable solution. We have 100 users in our organization.

We plan to increase our usage.

How are customer service and technical support?

We are the SI team, we manage it ourselves.

How was the initial setup?

The initial setup was straightforward.

It was easy, and it only took two minutes.

What about the implementation team?

I completed the implementation myself.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly licensing fee.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Strategic Market Development Sr. Manager at a pharma/biotech company with 201-500 employees
Real User
Stable and easy to install
Pros and Cons
  • "It's flexible and easy to use."
  • "I would like to see cheaper licensing fees."

What is our primary use case?

We are using email and other office systems.

What needs improvement?

I would like to see cheaper licensing fees.

For how long have I used the solution?

I have been using Microsoft 365 Business for several years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

We have 300 users in our organization and we plan to continue using it.

How are customer service and technical support?

We have only contacted technical support a few times. Lately we not satisfied with the support.

How was the initial setup?

The initial setup was straightforward. It was easy to install.

We have a team of three technicians to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution.

What other advice do I have?

I can recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Strategic Insights at a tech services company with 501-1,000 employees
Real User
User-friendly, flexible and stable, but the integration could be easier
Pros and Cons
  • "It is definitely user-friendly, and I like the flexibility."
  • "The integration with other platforms could be improved."

What is our primary use case?

I use this solution for business cases around office productivity.

I am also using it for my personal work. I use Office 365 for emailing and for the calendar.

What is most valuable?

When comparing with other products, it is easy to use.

It is definitely user-friendly, and I like the flexibility.

What needs improvement?

The integration with other platforms could be improved. It could be easier.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately four years.

We are using the latest version.

What do I think about the stability of the solution?

Microsoft 365 Business is a stable product.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and technical support?

I have not yet contacted technical support.

How was the initial setup?

The installation of Microsoft 365 Business is pretty straightforward. It only took 15 to 20 minutes to deploy.

What about the implementation team?

I completed the installation myself. I did not use an integrator or reseller.

What's my experience with pricing, setup cost, and licensing?

Pricing could be better. In general, it could be cheaper.

Which other solutions did I evaluate?

I have been using Microsoft for a long time. I have not looked at any other solutions.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Software Engineer at a computer software company with 1,001-5,000 employees
Real User
User friendly UI, flexible, and reliable
Pros and Cons
  • "The solution is very flexible and the UI is user-friendly."
  • "The installation is at a moderate level of difficulty. It could be easier to install."

What is our primary use case?

I am using the solution primarily for the SharePoint program that comes in this packaged solution. I use SharePoint for handling documents.

What is most valuable?

The solution is very flexible and the UI is user-friendly.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

We have approximately 5,000 users using the solution in my company.

How was the initial setup?

The installation is at a moderate level of difficulty. It could be easier to install.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is fair but as a company, we would like it always to be cheaper. There is a license for this solution and the type depends on the organization.

What other advice do I have?

We plan on continue using the solution. However, we do not have any other option. 

I would recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Architect at a tech services company with 11-50 employees
Real User
A stable solution with good integration with Outlook, automatic updates, and all the features that I need
Pros and Cons
  • "What I like is that Office 365 is nicely integrated with our email application Outlook. We also don't have to worry about updates. They are free, and they just happen automatically."
  • "I am pretty happy with its features. However, it could be cheaper for long-term business use."

What is our primary use case?

We are basically using the Office products. We are using Word for business documents, Excel for spreadsheets, and Powerpoint for presentations.

What is most valuable?

What I like is that Office 365 is nicely integrated with our email application Outlook. We also don't have to worry about updates. They are free, and they just happen automatically.

What needs improvement?

I am pretty happy with its features. However, it could be cheaper for long-term business use.

For how long have I used the solution?

I have been using this solution for about a year.

What do I think about the stability of the solution?

It is absolutely stable. There are no issues with that.

What do I think about the scalability of the solution?

I suppose it is scalable because you can install it on more laptops with just additional licenses. It seems pretty easy to manage. I don't manage it myself, so I'm not sure. 

We have between 15 and 20 users in our organization who use this solution.

How are customer service and technical support?

I have not used Microsoft support because I never had any issues.

How was the initial setup?

I believe so. I think you log in to Office 365, and it installs the stuff for you. 

What about the implementation team?

It was already preloaded when I got the laptop. You don't need anyone from the technical team for its deployment.

What's my experience with pricing, setup cost, and licensing?

It is probably not cheap, but you can't really compare it with anything else.

What other advice do I have?

I would recommend this solution. It has everything that I need, and I plan to keep using this solution.

I would rate Microsoft 365 Business a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.