Microsoft Intune Benefits

Gaurav Chandola - PeerSpot reviewer
Senior Associate Specialist at a financial services firm with 1,001-5,000 employees

Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application.

Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.

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Prateek Agarwal - PeerSpot reviewer
Manager at Indian Institute of Management Visakhapatnam

It protects our devices well against outside threats including phishing attacks, spam, and other third-party attackers. It provides us with a very high level of visibility into security threats so that they can be analyzed properly before they attack our applications and user data.

We have more than 1,000 users who access certain applications. We do not want to give all the users access to specific data. Permission Access gives us flexibility and reduces the human effort and time involved in giving permissions to users and groups. They can share or exchange information accordingly. We do not worry about what they are sharing or about the folders and data they can access because we have already set their permissions.

If you look at the data loss that has happened in the past, obviously Endpoint Manager is saving us money. In addition, it saves human effort on manual work, as well as time, and there has been an overall performance improvement. It's obviously enhancing the user experience.

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Mike Sanlon - PeerSpot reviewer
CTO at Sojitz Logistics Corporation of America

Microsoft Intune has played a crucial role in enabling remote work for our facilities under our BYOD policy. It has been essential for our success.

Consolidating all our endpoint security management tools into a single platform significantly improves our IT and security operations. This streamlined approach provides us with the advantage of using only one reporting stack, and it yields synergies that surpass the capabilities of individual solutions from separate vendors.

Integrating Intune with other Microsoft services has streamlined authentication through single sign-on. We're now transitioning to passwordless authentication for enhanced security and convenience within our unified environment.

Last week, for example, someone traveling to China had their laptop stolen. Fortunately, thanks to Intune, we were able to remotely wipe the device, protecting their data.

The incident reporting and analytics tools enable us to monitor our devices' compliance status near-continuously. As licensed customs brokers subject to Department of Homeland Security inspections, this allows us to generate reports quickly and efficiently, reducing inspection time from thirty minutes to three to four minutes.

Intune gives us full visibility into our devices and IT control across all platforms. This has significantly streamlined our management process. Previously, two people in our ten-person department spent their entire time monitoring platforms and fixing issues. Now, only one person devotes 75 percent of their time to these tasks. This means we're accomplishing more with fewer people and less time overall.

It's great, but the issue with any platform like it is the delay between deploying something and it rolling out remotely. However, it's probably the best option available in terms of keeping us informed about what's happening outside our server room or hosting environment.

Microsoft Intune has been instrumental in securing our hybrid work environment and protecting data on company-owned devices (BYOD). Before Intune, if someone lost their phone, wiping it meant erasing all their personal data - photos, documents, everything. Today, with Intune, we can selectively remove only our applications and data. This allows users to recover a lost phone and restore their personal information. Intune empowers us to be more proactive, eliminating the worry of accidentally wiping a misplaced device.

Microsoft Security Signals has become an invaluable addition because it provides centralized reporting capabilities. This one-pane-of-glass view empowers us to easily communicate our security posture internally to management and externally to regulatory agencies and auditors.

I'm impressed with the Intune endpoint privilege management feature. It's allowed us to reduce even the admin team's permissions significantly. Now, they typically lack access to most things, but the system elevates their privileges just in time for them to complete specific tasks and then demotes them again afterward. This least-privilege approach has been fantastic, and the built-in integration across the entire Microsoft stack is a major advantage. It saves us the hassle of purchasing and integrating a separate solution – it's simply there and works seamlessly.

Implementing least privilege access through Endpoint Privilege Management has significantly improved our organization's attack surface. For example, our Microsoft Secure Score was around 60 percent before adopting the solution, and it's now up to 98 percent. This reduction in the attack surface has also enabled us to implement various remediation measures and establish context-based security. For instance, even if users enter the correct password and complete two-factor authentication, we can require additional authentication if they log in from an unfamiliar location, such as a new country or state. This multi-layered approach provides us with an enhanced sense of security.

Intune has helped reduce the risk of security breaches in our organization.

We had another deployment solution for Apple iOS and Mac devices. Additionally, we also managed a few Linux boxes with an unsupported management architecture. We were able to migrate all of those devices to Intune.

Intune has helped consolidate vendors. 

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Buyer's Guide
Microsoft Intune
April 2024
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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Sathish Veerapandian - PeerSpot reviewer
DevSecOps CISO Architect(Feature Engineer 3)- CISO Cyber Security Dept at ING

Intune is a cloud-based solution, so we avoid many of the headaches associated with on-prem maintenance like for example SCCM which was doing this job in the past and we need frequent patching and maintenance as well. Because Intune is a cloud-based solution whereas SCCM depends on on-premises technology to function, Intune has a simpler architecture with more options on MAM, reporting, security & MDM. We always get the latest security features and enhancements from Microsoft with the cloud-based solution Intune.

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Muhammad Javed - PeerSpot reviewer
Head Of EUC at Telenor Microfinance Bank (TMB)

Intune unifies our endpoint and security management tools.

Managing our devices in a single solution helps our IT security operations.

The user experience is good, especially for SIS Administration.

Intune provides 90 percent visibility and IT control across device platforms.

Intune helps us secure our hybrid work.

Our information security team has been quite satisfied with our organization's security posture since deploying Intune.

Microsoft's E3 and S3 subscriptions keep us within their ecosystem and enhance our IT productivity, eliminating the need for third-party solutions.

With the implementation of Intune the risk of security breaches has been decreased.

Intune's unified platform has saved our organization money by eliminating redundant costs, like extra licenses and the need for multiple solutions for the same tasks.

Intune helped us consolidate vendors. This consolidation has improved our security posture.

It is important for us that Intune integrates with Microsoft 365 and Microsoft Security for both cloud and commonly managed devices.

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Brad Boozer - PeerSpot reviewer
VP of IT Infrastructure at a financial services firm with 51-200 employees

The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision. 

Intune has enabled us to manage our remote workers' devices, which has been especially helpful since the start of the pandemic. My guys spend less time troubleshooting. If they're going to spend more than about an hour on an issue, it's a little easier to just reset the machine and reinstall everything again. It saves a lot of time. 

We're a much smaller group, so it worked out better for us. We've been able to push out products that we hadn't planned on. We had to push out certificates because we decided to go with a Cloud RADIUS provider and moved to certificate-based authentication for wireless. We've leveraged that same certificate to turn on 802.1x in all our offices to secure the wired networks. And all of these things have made it possible to roll out DNS filtering. Once again, all through Intune. We could enable all these pieces that we would need to turn on one by one with Intune in place.  

The company needed something that could be agnostic, so it didn't matter where it was. Half our workforce doesn't work in the office. We've downsized our primary office, and leased over half of it to other companies with subleasing. We don't need as much space anymore. Our workers are still working, and they're not required to be in the office more than three days away. Intune ensures that everyone can work remotely and securely. You can't log into our Office 365 environment from a non-managed device. Almost everything is in Office 365. We use nearly every piece of it. We use Teams for communications and switched to Azure Virtual Desktop at the end of 2019. We were a Skype customer then, so it wasn't hard to switch. 

We continued to shrink our footprint as we adopted more and more SaaS offerings. Unfortunately, finance and some other use cases cannot be in the cloud. You still need on-premise Bloomberg terminals, and other companies require you to have circuits to run them. We have to redirect certain things, which is why we have the VDI in place for a handful of users who require those internal resources when they work remotely. Intune is what made all that easy and possible. I don't think we would ever change that. My guys like it. It has simplified things. 

At the end of the day, we do touch the machines, but we don't need to. And we know if we didn't have to. Previously, a machine got left in an office, and we just walked through somebody wiping it, where you assign it to them, and they log back into it. In the worst-case scenario, we can just pull something off a shelf like that.

We had to learn the hard way which machines work in our environment. It's nothing against the company, but we will no longer buy Dell because their business platforms only use Intel chips, and we can no longer afford to use Intel chips. It doesn't work for our needs. I can get AMD chipsets that are generally cheaper and perform better. They aren't throttled for some of our applications the way Intel chips do. People have been happier since we made that migration a little over a year ago. 

We replaced many machines and onboarded people after acquiring a couple of other companies, and they were shocked at the difference between the machines we gave them and what they were used to working with. They just had always put up with that, and so had we. With Intune, it didn't matter what we purchased because it already had Windows loaded on. It was simple and easy to move forward.

Intune has reduced our build time from four hours per build to an hour or an hour and a half on a slow day. That's getting the Office 365 stuff to download and install. The other apps are secondary. When somebody logs in to a machine, the apps start downloading. We could give somebody a machine they've never seen before, have them sign in, and they're ready to work in an hour and a half. That's a tremendous amount of time saved, and there's nothing left for us to do.  We just make sure everybody who's supposed to be in a group has the assigned apps that the group needs to have. They're installed automatically.

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NS
Microsoft architect at Kyndryl

In our work, we have experienced the advantages of using Microsoft's services, particularly when it comes to handling certificates and inventories. Microsoft's capabilities in these areas have prompted many people to transition their operations to Microsoft.

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Patrick Jacquet - PeerSpot reviewer
IT Director, Network and Security at Resideo

We found that Microsoft Intune met our expectations for the BYOD section, and we are optimistic about its potential for PC deployment through autopilot. The main advantage is that Intune performs its intended functions effectively.

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ManojNair4 - PeerSpot reviewer
Founder/Director at Augesys Solutions Pvt Ltd

Intune has many components that replace third-party products. For example, Intune creates an inventory of each machine. Otherwise, I'd need a third-party asset management tool. Intune can also tell me which users are accessing a given machine because it's integrated with Azure AD.

It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them.

That's considerable savings because you get Intune with Office, and you're getting slightly more advanced Azure AD capabilities. They also get MS Defender, which is there on the Windows client. This March, Microsoft introduced Defender for Business. They activated the business subscription with the Office 365 Business Premium subscription. If a customer is looking for an antivirus solution with a centralized capability, the product is already there. 

Intune allows you to control the policy if you want to control hard drive encryption. We have third-party tools in the market that we used to invest in. Today, we have Windows-native BitLocker, and I can use Intune to manage that BitLocker encryption.

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Intekhab Ahmad. - PeerSpot reviewer
Senior System and cyber security administration at Tankeenhr

Overall, Intune has been a game-changer for our organization. It offers enhanced visibility, helping me identify and fix issues swiftly. Since implementing it, our security score has seen a noticeable improvement.

Intune gives me full visibility and control across all devices. For instance, if a device is slowing down, Intune alerts me, and I can proactively upgrade the hardware, like moving from HDD to SSD or M.2, ensuring optimal performance. It is like having eyes and control over the entire device landscape.

Intune has significantly reduced the risk of security breaches. With its robust security features and compliance monitoring, I can track and manage everything from emails to miscellaneous activities, ensuring a proactive stance against potential security threats.

The user experience of Intune is a perfect ten for me. It provides an incredibly helpful and seamless interface.

Intune has saved costs by preventing potential security threats. Restrictions on accessing miscellaneous websites have been invaluable in avoiding virus downloads and data loss. 

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Kevin Egger - PeerSpot reviewer
Information Technology System Engineer at a tech consulting company with 201-500 employees

Intune helps us from a compliance standpoint by making it easier for system admins to configure devices and ensure they conform to business policies. It gives us more visibility into where the devices are and their postures.

I try to use conditional access policies for every client I can. It's essential for a zero-trust security posture. Conditional access policies make it possible. This dramatically reduces the risk of unpatched devices connecting to our corporate network.

The conditional access policies, compliance, and updates affect employees positively. Once the value is explained to them, they don't complain much about MFA.

You can use Endpoint Manager to see whether or not a device is compliant and apply conditional access policies in Entra to only allow connections to your environment from compliant devices. That significantly reduces your risk from unpatched software because that device cannot connect to your machine or environment. Using those two features together definitely helps protect us.

It saves some time. Either way, you will have to manage an Active Directory environment, but Intune allows you to manage devices over the internet. You don't need to worry if the machines are connected to a VPN or on-site.

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Danny Nagdev - PeerSpot reviewer
Founder at LetsReflect

Microsoft Intune has simplified our mobile application management a lot. Managing devices that are in users' homes is very tough without Microsoft Intune. Remote management is very easy because of Microsoft Intune.

For maintaining our device security, the best feature is that it works with Azure Active Directory Premium One license. There is conditional access, which is something very unique, so if a machine is compliant and Microsoft Intune is installed on it, only then users can access our Office 365 data. It is not just a feature of Microsoft Intune but also of AD P1.

Microsoft Intune brings all of our endpoint and security management tools into one place. It has made our IT and security operations easy. With a single console, we can manage our devices.

Microsoft Intune provides full endpoint visibility and IT control across device platforms.

Microsoft Intune is simple, and it does not interfere at all with users. Users do not even know that Microsoft Intune is installed on the machine.

Application deployment through Microsoft Intune has affected the IT productivity in our organization. Previously, our IT department used to take remote control of the machine using some software. They used to manually do the installation, whereas now, they can simultaneously push an application on all the machines through Microsoft Intune. That saves us a lot of time and manpower.

Microsoft Intune has been helpful for securing hybrid work and protecting data on company and BYO devices. We have deployed BitLocker policies through Microsoft Intune to ensure that the data is encrypted on those devices. We have also disabled USB pen drives and other things on remote machines.

Microsoft Intune has improved our IT productivity a lot because we have remote users. If our users were local, it would not help much, but because we have remote users across the country, it helps a lot.

The improvement in IT productivity has also saved us costs. Previously, we needed more people to do the installations, remote monitoring, and all that, whereas now, with the single console of Microsoft Intune, all these tasks are much easier. A single person can manage hundreds of computers. We need three people less now.

Microsoft Intune has helped to reduce the risk of security breaches in our organization.

Microsoft Intune has helped us to consolidate vendors. With Microsoft Intune, security management is there and mobile device management is also there. Both these things could have been from a different vendor.

Microsoft Intune integrates well with other Microsoft products. It works well with other Microsoft products. There is a seamless integration.

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Shrikant Pillay. - PeerSpot reviewer
Associate Director- Infrastructure Presales at Kyndryl

The most significant benefit lies in the ability to seamlessly handle personal devices, such as iPads, ensuring automatic compliance with comprehensive policies. The convenience of having robust support makes it easy for staff to manage device configurations independently, eliminating the need for external intervention.

It consolidates all endpoint and security management tools in a single location, significantly enhancing the employee experience. This is especially beneficial for executives or high-profile individuals who frequently change devices. The process is simplified – whether configuring a new iPad or downloading required applications, it's all streamlined. Executives and end-users can manage device enrollment independently without relying on support staff for tasks like setting up Outlook or other tools. The system allows for immediate enrollment and device tracking.

It offers comprehensive endpoint visibility and IT control across various device platforms. This proves highly beneficial for IT operation teams, providing details on the number of devices, their compliance status, and overall device status, including network access. The dedicated dashboard is a valuable tool, allowing users to proceed with applications and configure settings. Additionally, it assists in managing devices that may not have updated configurations promptly. For instance, in the case of a new iOS release, users receive reminders to update their devices, ensuring compliance with company policies and continued access to enterprise data.

Our experience with Intune in terms of user satisfaction is outstanding. If we were to quantify it on a scale from one to ten, I would confidently rate it around nine.

Intune plays a crucial role in securing hybrid work environments and safeguarding company data on both company-owned and BYOD devices. On a scale from one to ten, I would rate its effectiveness a nine.

The influence of Intune on our organization's security is substantial. Its impact is significant because I no longer need to be concerned about compliance or the enforcement of policies. With a single dashboard, I can efficiently handle all aspects related to compliance and security.

It has impacted IT productivity in our organization, and I would rate it around seven on a scale of one to ten. The flexibility of using Intune on multiple devices, including up to three or four, has been particularly beneficial. Whether I'm traveling or working remotely, I don't need to carry my laptop everywhere. I can efficiently manage emails and other tasks on my iPad, and if necessary, respond to emails, take calls, or update documents. Additionally, using my iPad for note-taking with OneNote is seamless – all notes captured on my iPad are automatically synchronized with my laptop. These features prove highly useful and convenient in various scenarios.

It has assisted our organization in cost savings, approximately ranging from twenty-five to thirty percent.


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Pratik Dave - PeerSpot reviewer
Director at Destino Infotech Pvt Ltd

While most of our devices are company-owned, we also manage a small number of personal devices. Regardless of location, Intune allows us to manage them all.

Intune streamlines mobile application management by offering a single pane of glass for all devices across platforms, including iOS, Android, MacOS and Windows. It integrates seamlessly with the respective app stores for each platform.

Intune is a key component of a zero-trust security architecture. With Intune, we can manage our entire device fleet from a single platform. This enables us to enforce compliance policies. Intune verifies if devices meet our organization's security standards. We can implement zero-trust access control. Non-compliant devices are blocked from accessing company resources. Secure devices are granted access. Intune helps consolidate security management. It simplifies device security by offering features like compliance checks, security posture assessments, and configuration management - all in one place. Finally, Intune reduces management overhead: Intune streamlines device management by eliminating the need for multiple tools for tasks like patching and application deployment. While it may not offer the full functionality of specialized tools, it provides a comprehensive solution for core device security and configuration needs.

Intune offers comprehensive visibility and IT control over devices across various platforms. This allows for remote management, although integration with additional solutions or configuration might be necessary in some cases. However, Intune provides a single point of control for all our devices. Key functionalities include remote device control. We can manage devices remotely and trigger various actions. As well as advanced features to locate devices, enforce data synchronization, and more. It's important to note that certain advanced functionalities, like admin-level remote control, require device approval and may not be as robust as solutions offered by competitors, such as TeamViewer. Additionally, to access features like privileged email access, privileged device management, and advanced remote assistance, additional licensing is required, resulting in increased costs.

For users, Intune offers a seamless experience. Once their devices are enrolled, they typically don't need to do anything further. This is especially true for end users. For administrators, Intune is also an easy-to-use solution. Being cloud-based, it's accessible from a web portal just like any other SaaS application. The company portal experience is straightforward. Once users understand the basics, they can easily check device compliance and install applications. Overall, the user experience is very positive. However, device enrollment might require some training. Not everyone is comfortable managing their devices themselves. Even though the enrollment process is fairly simple and intuitive, some user training and change management might be necessary, especially for mobile device management in Intune. This is because multi-factor authentication is sometimes required to enroll devices, and some users may need help understanding and completing this step.

It provides a centralized solution for viewing all our devices. It also simplifies enrollment for Windows devices. Once we enable automatic enrollment for on-premises devices or upon user sign-in to company applications, enrollment can be seamlessly done through mobile devices. The most significant benefit is undoubtedly patching. Intune automates the process of keeping devices updated with the latest Windows updates and feature updates. This significantly reduces administrative overhead. After setting up the policies, we can be confident that updates are being applied without needing to constantly monitor them. Intune also offers improved visibility into device compliance. Unlike traditional Group Policies, which may only show successful application but not actual implementation, Intune displays the real-time status of enforced policies on each device. This allows us to see if features like BitLocker encryption or security restrictions are truly active, providing greater confidence in our device security posture. In essence, Intune offers a significant improvement in terms of device visibility and configuration management.

Intune's device compliance policies offer organizations valuable visibility into device settings. This includes essential requirements like BitLocker password complexity and minimum Windows or OS versions. Additionally, these policies allow for the deployment of custom compliance settings. This lets us measure compliance against any specific criteria. For example, one of my clients uses Intune to verify if CrowdStrike is running on the required version and if devices have downloaded the latest updates. By ensuring compliance, we can be confident that devices are secure against the latest vulnerabilities and security risks. This provides an extra layer of assurance. When used in conjunction with conditional access, Intune can block non-compliant devices. This guarantees that only compliant devices can access our organization's resources and applications. From a security standpoint, this offers significant peace of mind.

Application deployment in Intune offers several features that streamline the process. These features include applicability rules. We can deploy applications only to devices that meet specific criteria, such as operating system version or name. This ensures users receive the applications they need and avoids unnecessary installations. Device filtering allows us to exclude devices that don't require the application, further optimizing deployment efficiency. While Windows Win32 applications require packaging, the process is straightforward. Although automation would be ideal, packaging becomes easier with practice. Microsoft could potentially improve Intune by allowing seamless import of SCCM application packages. This would eliminate the need for repackaging and streamline migration. Overall, Intune simplifies application deployment for administrators. Features like self-service installation through the company portal empower users and reduce administrative burden. Packaging requirements vary depending on the application type. Standard applications like Office 365 are straightforward to deploy. Additionally, Intune integrates directly with app stores for iOS and Android apps, eliminating the need for manual packaging for these platforms.

Intune excels at securing hybrid work environments and protecting data on both company-owned and BYODs. It allows for selective wiping of company data from these devices without affecting personal information. However, for data downloaded from company applications like OneDrive, additional security policies might be necessary to ensure its security on downloaded devices, especially BYODs. The good news is that Intune allows the management of BYODs, enabling the deployment of settings, configurations, and security measures to assess the device's security posture. Notably, it's very easy to deploy for BYODs with its mobile application management for iOS and Android. For securing data within applications on Windows devices, Microsoft's Windows Information Protection capabilities seem to have been replaced. There's now a category requirement, likely used to secure data accessed through the Edge browser on privileged devices. This ensures data remains secure when users access it through Edge. It's important to note that some aspects of data security on BYODs might require additional configuration to guarantee complete protection.

Microsoft security signals identify the settings configurations we need to enforce on the devices. Then, it's up to organizations to deploy those settings or configurations. So, it's a good thing. It helps us understand what additional security we need to enable on the devices. Microsoft signals do help us do that, but it may not be enough. We might have various other compliance requirements that not everything would be covered under Microsoft signals, I believe.

Intune's endpoint privilege management is a valuable feature. It allows granting privileges to specific applications instead of giving local admin rights to users or entire devices. This can improve security by minimizing the attack surface. While EPM requires an additional license, it's a worthwhile consideration for many organizations. I've experimented with it in a lab setting, but we haven't deployed it for production use yet.

It has significantly boosted our IT department's productivity by automating many tasks. For instance, we no longer need to create custom images with Autopilot; we can simply deploy application settings configurations. Additionally, Intune seamlessly handles Windows updates and feature updates once they're configured. It's a set-and-forget system. Application deployment is also significantly simplified, saving admins valuable time. Overall, Intune improves IT productivity and empowers users with self-service features. Once trained, users can handle tasks like application installation, device compliance checks, and remediation actions for non-compliant devices.

While Intune isn't designed to identify security breaches directly like Defender does, it plays a crucial role in minimizing our attack surface. This is achieved by deploying the latest updates, configurations, and endpoint security policies. In my experience, Intune has significantly improved our overall security posture by reducing vulnerabilities, but it's not a replacement for breach detection tools.

Intune helps save costs by consolidating multiple endpoint management solutions. For instance, we might have separate solutions for iOS devices, Android devices, and Mac devices. By bringing everything together into a single solution with Intune, we can save on both platform licensing costs and administrative costs. Additionally, Intune reduces the need for additional per-device licensing fees that may have been incurred with separate solutions.

The user interface is well-designed and easy to navigate. It has a simple and well-structured layout, which makes it a pleasure to use. I'm very happy with the overall experience of the Intune portal. They also seem to be continuously improving it, with updates made on a monthly basis.

It streamlined our mobile device management by allowing us to manage both iOS and Windows devices under a single solution. This consolidation reduced the number of consoles and overall management tools required.

The integration of Microsoft Intune with Microsoft 365 and Microsoft Defender for Cloud strengthens cloud management and support for hybrid environments. This unified approach bridges the gap between cloud-based and on-premises device management, allowing organizations to leverage existing infrastructure while transitioning to cloud solutions.

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Jon McWilliams - PeerSpot reviewer
Senior Technology Specialist at CMIT Solutions

Microsoft Intune brings all our endpoint and security management tools into one place. We use both Mac and Windows devices. Having all our endpoints and management tools in one place is helpful. I have a single place to check for current status and add and remove assets.

Microsoft Intune provides full endpoint visibility and IT control across device platforms. Having full endpoint visibility and IT control across device platforms allows us to deploy and manage the systems more effectively.

Intune works well and is seamless for the users.

Intune has allowed us to standardize better.

Intune's use of Microsoft security signals has improved our security because we can now take remote action on these systems as well as have a more common deployment.

It has helped to reduce the risk of security breaches in our organization because of the standardization and single sign-on.

It has also helped us reduce the number of IT staff, saving us costs.

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JA
Technical Architect at Orange España

We have increased our overall productivity by 20 to 25 percent. Because devices are all handled remotely, and even though it is quite challenging to handle all the types of information and data from all the devices to make them secure, Intune has provided a good way to maintain everything seamlessly.

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CJ
Deputy Director Information Technology Operations at a financial services firm with 5,001-10,000 employees

At this stage, we have not fully utilized its capability for securing hybrid work and protecting data on company and BYO devices. We are still growing. We have been managing our security manually through the security portal and through Azure Security. Intune can provide an additional level of management capability by bringing all of the external services into one management console. It is going to make managing our security posture a little bit easier.

Intune has not yet affected IT productivity in our organization, but it will. Once we start bringing on the remote support capabilities and we are fully compliant in terms of touch management and minimum touch levels, it is going to ease up a lot more. There will be more time and resources for us to look at the other features and capabilities.

Intune has helped to reduce the risk of security breaches in our organization, and that is purely due to its patch management at this stage.

Intune has saved us costs. As it is bundled with our enterprise agreement or enterprise subscription, we have not had to look at additional products. I am still hoping to convince our business that maybe Absolute is not needed if we can manage things with Intune. As we are still relatively young and immature in that area, we might need to look at alternate products to bolt onto it, so we have not yet had any direct savings. We have possibly had indirect savings.

Based on the bit of work or research that I have done, it seems to fit our needs. When you are looking at some of its tracking and management capabilities versus Absolute, it just does not go that one step further where Absolute would go with the recovery service for Precision laptops. My users or asset management are asking for the recovery capability on laptops. If they were not asking for that, I would just settle for Intune and provide the lost location and submit those details to enforcement, but they want the recovery service.

Intune has not helped us consolidate vendors because we are pretty much a single vendor. We have only got the Microsoft ecosystem. We are busy decommissioning our on-prem System Center setup, and we are moving to Intune on the cloud. It is integrated fully with AAD. We do not want to run infrastructure in South Africa. Because of the load shedding and electricity problems that we have here, we would rather use the cloud.

In the context of our journey to the cloud, it is important for us that the capabilities of the Intune Suite are integrated with Microsoft 365 and Microsoft Security for both cloud and co-managed devices. It would not have been attractive if it was not.

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Amel Benali - PeerSpot reviewer
Head of Technology at a manufacturing company with 501-1,000 employees

It consolidates all endpoint and security management tools into a single platform. This allows us to efficiently determine the required applications for each employee. Having Azure Active Directory integrated into the complete environment further simplifies the process. Additionally, its compatibility with Android-based devices is a significant advantage, enabling the management of both Windows PCs and Android devices from a unified platform.

It offers complete visibility and IT control across various device platforms, saving us a significant amount of time. The alternative, handling devices individually each time there's a change in employee or any other scenario, is much more time-consuming.

When it comes to the user experience of Intune, the initial setup is quite straightforward, but delving deeper into its functionalities demands additional training and familiarity. This complexity can be considered a drawback. The policies that can be configured sometimes lack clarity, and understanding the limitations for users who aren't global admins can be unclear.

We don't utilize the MAM tunnel feature for remote access to corporate resources. Instead, we rely on TeamViewer for remote support when dealing with any issues.

It significantly enhanced our organization's efficiency, particularly in terms of time savings. While I don't have the specific numbers at the moment, the impact was substantial. Especially when we operated with a small IT team, the investment in the license cost was undoubtedly worthwhile.

In terms of securing hybrid work environments and safeguarding data on company and personal devices, there's flexibility to fine-tune policies for preventing certain actions. Currently, our approach restricts employees from installing unauthorized software, acting as a deterrent to Shadow IT. However, we haven't explored the full spectrum of possibilities with policies to uncover additional security measures.

The impact of Intune on the organization's security is essentially a peace of mind for me. If there's ever a report of a stolen computer, I can swiftly lock it without much concern. The speed at which this can be done is particularly reassuring, especially in the current landscape of hybrid work where such incidents tend to occur more frequently than before.

It has significantly impacted IT productivity in our organization. Onboarding and offboarding processes have become much faster. Simply Intuning the device and managing it through the internal portal or even within the VPN network streamlines the workflow. This is especially beneficial since our company supports hybrid work, extending flexibility to the IT staff as well. Inventory management has also seen a notable improvement, with less time spent. Now, we not only have a count of devices but also know which accounts they are associated with. Compared to our previous reliance on paper and Excel, this is a whole new level of efficiency. Overall, it has been an extremely positive experience for us.

While it's challenging to directly quantify cost savings, Microsoft Intune has certainly resulted in significant time savings for our organization. As we didn't have a comparable system before, it wasn't a matter of moving from something else to Intune. However, the investment has proven valuable, especially evident in the offboarding process. Previously taking fifteen to twenty minutes per device, it has now been streamlined to just a few clicks, around five minutes. This efficiency has been particularly impressive and has undoubtedly saved us considerable time.

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Nagendra Nekkala. - PeerSpot reviewer
Senior Manager ICT & Innovations at Bangalore International Airport Limited

We chose Microsoft Intune to enhance endpoint management, leveraging Azure Active Directory for robust authentication. Intune's cloud-based solutions streamline device and application management, providing a user-friendly interface while ensuring strong security measures and policy compliance.

Intune has significantly bolstered our organization's security by consistently applying the latest security policies and conducting regular assessments. Its proactive approach ensures that our security measures remain robust and up-to-date.

It has significantly increased overall IT productivity in the company by enhancing efficiency and operational effectiveness. For example, its continuous monitoring and detection capabilities prevent unauthorized access attempts and streamline resource creation processes.

Microsoft Intune has notably reduced the risk of security breaches in our organization. It has significantly elevated our security posture, which is evident in the increased security score it has provided.

Microsoft Intune has helped our company save costs, especially with the implementation of policies like BYOD. This has been a significant cost-saving measure for us.

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WB
Service Delivery Lead at a tech services company with 10,001+ employees

Microsoft Intune has absolutely improved the way our organization functions. We're currently going through the AAD migration, so we are transitioning away from the old on-premise domain to Azure. The ability to take devices that were locally managed via AD but weren't managed via Intune is brilliant. We can see who last logged in, who it's managed by, which OS is there when it was last updated, etc. It gives us a micro overview of what's happening there.

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Joel Amate - PeerSpot reviewer
Project Engineer at a computer software company with 51-200 employees

We are a vendor, and we deploy the Intune solution. We see that our clients have benefited from this solution. They're able to manage devices that were previously not managed. They are able to secure those devices. It also improves the productivity of the users. They can work from wherever they are and leverage their own devices to access company resources. So, productivity-wise, users are more productive when it comes to Intune.

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SM
Enterprise Computing Services Manager at a government with 10,001+ employees

It helps us in securing devices. It has eliminated a lot of paperwork. It has simplified record-keeping and maintenance of equipment, life cycle management, staff workload, work hours, et cetera. That's the biggest impact on us, and that's also where most of the devices are used.

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BR
Information Technology Supervisor at Cybalink Solutions

Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely. 

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BENDER BENEDICT - PeerSpot reviewer
L3 Technical Support Engineer at SV Gaming Limited

Intune helps us evaluate and manage devices remotely. The solution enabled us to increase the security posture on all devices using compliance policies and configuration profiles. It took us a while to roll these things out because users were uncomfortable with the changes, so many pushed back on any limits to their freedom of access. 

After a couple of months, everyone realized that we were trying to ensure all their devices were working as effectively and efficiently as possible. It took us about three to four months before we began realizing the full benefits of Intune. 

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OO
CISO at a financial services firm with 201-500 employees

It acts as a central integration point for endpoint and security management tools, simplifying the connection process. However, considerations such as privacy laws may impact the integration of certain devices, like partner devices, emphasizing the flexibility of Intune in adapting to various organizational needs. Given that Microsoft Intune operates on a policy-driven model, connecting all staff devices becomes a matter of duty. This is because the platform excels in efficiently managing endpoints by enforcing policies that govern device security, access, and compliance.

When it comes to the user experience, integrating and onboarding with Microsoft Intune is a seamless process for the majority of devices, such as those from well-known brands like Android and iOS, where compatibility stands at a high success rate of around ninety-four percent. However, it's important to acknowledge that there might be challenges with certain lesser-known or non-mainstream brands, where compatibility may not reach a hundred percent.

The implementation of Intune hasn't significantly impacted IT productivity within our organization. Instead, its primary function is to enhance security for remote connections.

Intune has played a vital role in minimizing the risk of security breaches. Its effectiveness lies in restricting unauthorized access, particularly in scenarios such as conferences where secure connectivity is crucial. This reinforces the overall security posture, especially concerning mobile devices.

Implementing this product has resulted in cost savings for our organization. In the event of data loss, the expenses associated with investigations and remediation are significantly reduced. The product adds value by mitigating the financial impacts related to security incidents.

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Srini B. - PeerSpot reviewer
Senior Manager Information Technology Infrastructure at a financial services firm with 11-50 employees

Microsoft Intune has allowed us to work from anywhere.

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BH
IT Systems Admin at a government with 10,001+ employees

Microsoft Intune helps us lock and open iPads easily. 

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Narendra Singh. - PeerSpot reviewer
SR IT administrator at Cardinal Integrated Technologies Inc

Before Microsoft Intune, we were unable to manage devices because everyone was working from home, even though they were still part of our group. This meant that we could not control the devices, such as installing software, deploying tools, or setting up laptops for remote users. After Microsoft Intune was implemented, we were able to manage devices remotely. We can now push policies and applications to devices from a central console. This has made it much easier to keep devices up-to-date and secure, even when employees are working from home.

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Qayoum Shapyade. - PeerSpot reviewer
Technology\Cloud Architect | IT Infrastructure Security & Compliance at IDFC FIRST Bank

Microsoft Intune allows us to ensure that all devices are authenticated and that they use policies to prevent people from logging in and accessing unauthorized resources.

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Rupesh Thakur - PeerSpot reviewer
Security Practice Lead at Crayon Group

The benefits include that it's very easy to deploy and integrate. Users actually feel satisfied and have a great experience with it.

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SS
Chief Digitalization Executive at a energy/utilities company with 1,001-5,000 employees

Since Microsoft Intune has provisioned data, application, and device security, it helped us significantly increase our security posture.

We restricted certain geographical locations with which we are not doing business, which minimized risk, and Microsoft Intune's conditional access feature helped secure our environment from a recent hacking attack originating from a specific country.

The conditional access feature in conjunction with Microsoft Endpoint Manager is a fantastic combination.

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WO
Information Technology System Administrator II at a government with 51-200 employees

Because of the FedRAMP space and some of the pieces we are doing, such as the new policies for CMMC 2.0, we have more worries when we have anything physical. It just made sense to go for a cloud solution. Because we were already using Microsoft products and we were previously partially using Intune, it just made sense to use Intune.

Once you start getting things hosted in the cloud, rather than having to host the domain pieces yourself, they can be generally managed by Intune. One of the issues that we had when we had the hybrid or on-prem deployment set was that users would have to use a VPN to be able to change their user email or their password sets. Having to manage on-prem exchange was an issue as well. There were other things like that. As we are moving the pieces over, we are noticing a lot more availability and easier configuration of pieces for users.

Intune has helped us with compliance. We are using it for CMMC 2.0 compliance.

Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app. You can make applications and other things and have them deployed via scripts.

The user experience of Intune has been nice for other individuals from what I have seen.

A lot of security is achieved via Intune policy deployment cases. There is a baseline security set, and then a part of it was configured with some of the other things that we needed for CMMC 2.0 compliance. It is containerizing for cell phones in particular and not allowing specific connection sets. We have more cells than anything else. A lot of the users do not even need to touch a lot of the system sets that we use. We have not had any issues with user availability.

One of the things that you can do with Intune is that you can have approved app sets. As a corporation, you know that a user needs to use an application, so you can have it added to Intune Company Portal apps. You can have it pre-downloaded for the users without the need for an admin's intervention. For the apps that users could need or do need, you can either force installation or set it up for the user if they need it.

Intune certainly affects our organization's attack surface. We are utilizing DLP, domain policies, and things like that via Intune. It is nice to be able to make sure that the users can have their laptops, and there is also no need to have a VPN service for a lot of those. It makes it easier for each user's things to be isolated.

We started utilizing the app proxy service. If you have local applications that use a web URL, you can use the app proxy and have Microsoft handle the VPN connection set rather than needing a VPN yourself.

Intune has helped to reduce the risk of security breaches in our organization. Intune has saved us costs. It has helped us reduce our workloads. When doing the hybrid deployment, we have to manage our on-prem environment and have additional security for it. By moving into the cloud, we have reduced the electrical cost of the office. There is also a price difference. Hosting our own VM sets versus having them host in Azure are two different things. Doing cloud integrations with pieces is easier in Intune than on-prem. It has been a nice thing that we have been dealing with recently.

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RK
End User Computing Architect at a consultancy with 10,001+ employees

Managing remote employee devices with Microsoft Intune is easy. Intune acts as a central platform for deploying controls, policies, and applications to our endpoints. It simplifies the delivery of these configurations to our remote workforce.

Intune simplifies our mobile application management. Once implemented across the organization, it will eliminate our reliance on on-premises solutions. Previously, managing endpoints required using our System Center Configuration Manager. Now, Microsoft offers a unified solution called Microsoft Endpoint Manager. Intune, a key component of this suite, allows for convenient device enrollment over the internet, streamlining endpoint organization.

Intune helps bring our endpoints and security management tools into one place.

Consolidating endpoints and security management tools simplifies IT and security operations. This unified approach offers a single solution or console for all tasks. Role-based access control ensures each administrator only sees and modifies what's relevant to their role. For example, the security team can access Intune solely for security-related functions, while the patch management team has its own set of permissions. This centralized management is significantly easier to handle than using multiple third-party tools. Intune provides a comprehensive solution where everyone can configure settings – security, endpoints, controls, etc. – within a single platform.

Intune offers endpoint visibility and IT control across various device platforms. It simplifies troubleshooting and device management compared to other solutions. Intune excels in providing a comprehensive solution. We can manage applications, security controls, and patching processes all within Intune. This eliminates the need to rely on three separate solutions. With Intune, everything is consolidated into a single platform, allowing for combined reporting and streamlined issue resolution.

Enrolling endpoints with Intune is a breeze! The overall user experience is excellent, easily a nine out of ten.

There are three critical features of Intune for maintaining our devices' security. Endpoint encryption ensures data on the device is scrambled even if it's lost or stolen. Intune supports BitLocker encryption for Windows devices and file-level encryption for Mac devices. Defender is a comprehensive security solution that helps protect devices from malware, viruses, and other threats. Compliance policies in Intune allow us to define security requirements for devices. These policies can enforce encryption, complex passwords, and other security settings. If a device doesn't meet the compliance policy, it can be restricted from accessing organizational resources. Intune can also send notifications to users or administrators when a device becomes non-compliant.

In the initial stages of migrating from our on-premises solution to Intune, we relied on device compliance policies. We configured these policies to require the latest antivirus signatures, specifically targeting developer devices. This ensured compliance and minimized the risk of non-compliance impacting their work. While compliance policies were initially used, we've since transitioned to Microsoft Defender, which now plays a major role in our device security strategy.

Intune's application deployment feature has significantly improved efficiency in our IT department. As one of its key functionalities, Intune allows deployment of a variety of applications with different extensions, such as .DXE or .MSI files. However, for applications requiring custom license scripts, batch files, or executables, Intune provides its own Windows app deployment toolkit. This toolkit facilitates the conversion of these files into a format compatible with the Intune app store and its update system.

The user interface is easy to navigate. Microsoft provides monthly updates that introduce new features. Previously, they provided pie chart visualizations for complaint and policy control status reports. These have been transitioned to standard chart formats. Overall, the UI continues to improve with each Microsoft update.

Company-owned devices are subject to a different set of policies. These policies may be very strict, restricting certain functionalities, or they may prioritize security above all else. On the other hand, for BYOD programs, we provide users with certain privileges for their mobile devices and laptops. We create a secure, isolated environment in a sandbox to manage the devices within that environment. Security is a major consideration for both BYOD and company-owned devices.

Intune has increased our IT productivity for patching and security by around 15 percent.

Microsoft Intune helps our organization reduce the risk of security breaches by eight percent by deploying zero-day patches in conjunction with Defender and Sentinel.

Intune has helped us consolidate vendors with the driver deployment and onboarding.

We manage configurations for Microsoft 365, co-managed devices, Azure, Defender security controls, and DLP controls within Intune. This centralized platform allows us to configure roughly 80 percent of these services and controls in a single location.

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Soundar Rajan - PeerSpot reviewer
VMware Administrator at Ingram Micro Saudi Arabia

I am happy with Microsoft Intune because Windows updates are easy. There is no need for SCCM. You can push an update, and wherever a system is available, it gets updated. Windows updates are very easy with Microsoft Intune. For Windows systems, endpoint management is very easy with Microsoft Intune as compared to other technologies.

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NC
PH IT Manager at Primal Cloud PH

Intune is able to put together compliance and safety checks for our endpoint devices, but it is one of the protection or security solutions. We need to use other solutions as well to completely manage the security, such as Microsoft Defender or a third-party endpoint antivirus solution. Intune definitely helps with protection, but you need to make sure that you have your endpoint security software installed. Intune provides good visibility into which devices comply with your company standards and which ones do not.

Intune more or less provides full endpoint visibility and IT control across device platforms. It simplifies my work because it is easy to view which devices are compliant and which ones are not. All you have to do is establish or configure your company's device policies, and then from there, you make sure that you assign those policies to users. Intune is able to gather information about who is compliant and who is not. It saves time on security management and administration. The administrator does not have to go through all of the company devices deployed throughout the organization. It definitely saves time.

Users have a better experience because they do not have to do anything on their end. Everything is pretty much handled at the back. When they sign in to their computers, Intune kicks in, and they do not have to do anything for software deployment. It just takes a few minutes for the software on their devices to download. All the software is deployed by Intune based on their profile. It takes a few minutes. The users are happy with it because they are able to proceed to work without having to call the IT help desk to get assistance. For security and management, such as updating machines, they have control over when they can do the restart. They appreciate that their machine is being updated and looked after by the IT group. They see that policies are made personal, and they are able to seamlessly download the updates on computers.

Users' access to the company data through personal devices became more secure. It helps to segregate data from their personal devices or applications.

Intune has improved productivity. It has probably reduced the risk of security breaches by 20%. It cannot completely mitigate possible breaches in the company, but it improves the security posture for the devices being used by the users. A significant percentage of breaches rely on the users and user behavior. 

It helps us save costs, but I do not have any data. Security breaches cost a lot, and if it is able to mitigate a security breach, we have saved the cost of that breach.

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Boris Byll - PeerSpot reviewer
Customer Technical Support at a comms service provider with 11-50 employees

Intune saves us time and money because we buy less equipment. We can wipe our devices and reuse them on different jobs instead of buying new ones. 

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Dave Maes - PeerSpot reviewer
Mac Engineer at A+E Networks

The solution hasn't improved our organization yet, as we're still in the testing phase and have yet to go into full production.

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HS
IT Expert at TechnoMS

Intune simplifies mobile application management. It is very good. Its console is perfect. I am satisfied with it.

Intune works well with Microsoft Defender. Intune brings all of our endpoint and security management tools into one place. It is very good. We can manage the firewall and other things. It is very good for the security of computers.

Intune provides full endpoint visibility and IT control across device platforms, but we need to have RBAC for the IT. We have to assign appropriate roles and manage the scope based on, for example, the country and division.

We can use Intune for computers on the cloud, and we can also use it for a hybrid setup with on-premises and cloud computers. We can use Microsoft Endpoint Configuration Manager to manage all the hybrid devices.

We have a lot of reports for data. There are reports related to Windows where we can see whether all the computers have required updates or not. We can also do an inventory of all applications on the computers. We can also do application installation across the company.

Intune works with Log Analytics for Azure. It is a tool for monitoring and analyzing log data.

We can configure Intune for compliance settings. It provides a method to know if a computer is compliant or not. We can use conditional access to allow or block connections. For example, we can set a condition where if a computer is not hybrid, we do not allow the connection to Azure or we block the Office access for that computer. We can configure a compliance setting to know if a computer is compliant or not. We can also block access if a computer, for example, is not encrypted. There are many settings that we can configure, and we can generate reports to see the compliance.

For application deployment, there are a lot of methods that we can use. We can do it from the company portal from Microsoft. It is very easy for IT to configure. We can package, for example, an SAP application in three seconds. We have the possibility to use the automatic detection rules and package our internal application. We have a lot of possibilities. We can use the applications from the store, or we can package our internal applications. I find it very rich.

It is easy to use Intune. We do not have to work with agents. We do not have issues related to agents. With SCCM, we had to use an agent, and there were certain requirements. For example, we had to use a local administrator account, whereas, with Intune, we do not need to do all this. It is all cloud. It is very simple and easy to use.

It is very easy to configure deployment policies. For example, we can deploy something just for Windows 11 and not for Windows 10. It is very rich when it comes to deployment and configuration profiles. Intune is now much better than before.

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TC
IT Systems Administrator at a outsourcing company with 5,001-10,000 employees

Microsoft Intune improves our organization’s response time. We are supporting an older population of users. It is a key advantage to be able to support users who lock devices quite frequently.

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PA
Communication & Collaboration Department - Global Messaging & Mobility Specialist at a pharma/biotech company with 10,001+ employees

If I compared this product to XenMobile, except the conditional access, which was also partially possible to integrate with Citrix XenMobile, then there is not much difference between the two. The functionality s very good. However, the main way this has improved our organization is that there is support for conditional access and native integration with Office 365 services which we migrated to. 

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RR
Microsoft Intune Specialist at SherWeb

At the security level, it has done wonders. We can easily differentiate between applications. For example, there are a few applications that are only related to the organization's work. We can deploy those applications.

It is very effective. Since the pandemic, we have been in the remote work scenario. We are managing people working from the office and home. Microsoft Intune has been helping us with most tasks we are doing, such as deploying applications and resetting passwords. We are also enrolling the devices. It has saved lots of time and money.

It did not take us long to realize its benefits. We just put our scenarios, and it took us a month or two months.

Microsoft Intune integrates well with other Microsoft solutions. It collaborates well with Defender and Cloud PC. We will see a few more collaborations in the future. It will work with other features of Microsoft as well.

The reporting of Microsoft Intune is very good. They have been introducing new things as per the requirements of customers. It is quite granular compared to other MDM solutions.

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MS
Owner at a tech services company with 1-10 employees

While Microsoft Intune offers centralized management and policy enforcement, it doesn't consolidate all endpoint and security management tools into a single platform. To comprehensively safeguard systems, additional solutions such as Microsoft Defender for Endpoint are necessary.

Achieving comprehensive endpoint visibility and IT control across various device platforms is a complex task, considering the diversity and freedom inherent in different systems. However, when it comes to deploying and managing devices like tablets, mobile phones, laptops, and specialized devices in Germany, a systematic and organized approach is crucial. Particularly noteworthy is the ability to configure IoT devices, such as numerous thermostats, water control systems, or sprinkler devices. Without a solution like Intune, scaling becomes a challenging issue, especially when dealing with thousands of such devices. Therefore, the use of a system like Intune becomes imperative in addressing these scaling challenges and ensuring effective device management.

On a scale of one to ten, I would rate my user experience with Intune as a six. The lack of intuitiveness makes it cumbersome to track and understand what needs configuration, especially when dealing with aspects like OneDrive and having to cross-reference settings across different areas of Intune.

In the context of securing hybrid work with Intune, our experience involved a two-day effort to configure the certificate for the Conditional Access server. However, once this initial setup was completed, we successfully configured VPN access for mobile phones. Despite the initial complexity, especially for a large company, Intune delivered on its advertised promises and proved effective in fulfilling the intended security functions.

Intune's effectiveness in securing data on company and BYOD devices is based on distributing security configuration data. While valuable, Intune has limitations, and comprehensive protection against cyber threats requires a sophisticated approach, including hybrid artificial intelligence solutions like Microsoft Defender for Endpoint. While Intune aids in system configuration, detecting and preventing attacks demands a more advanced defense strategy, comparable to sophisticated endpoint protection. Hybrid AI, with continuous human input, enhances threat evaluation, recognizing nuanced situations like suspicious timings in actions on developer endpoints.

It positively impacted IT productivity within the organization by enabling the secure addition of thousands of mobile phones to the VPN. In this regard, it performed effectively.

It played a crucial role in mitigating the risk of security breaches by securely distributing VPN certificates. While effective in this aspect, it's important to note that this alone is not sufficient. Endpoint security, such as developer endpoints, is analogous to having specialized tools for reading and managing complex systems.

It significantly contributed to cost savings. Manual configuration for each mobile phone would have taken approximately an hour per device per year, amounting to three or four thousand hours annually. However, with Intune, we accomplished the task in two days for five thousand devices, equivalent to around one hundred sixty hours. This resulted in substantial efficiency, reducing the effort from an ongoing five thousand hours per year to a one-time investment of a hundred sixty hours.

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JV
IT Systems Administrator at a energy/utilities company with 1,001-5,000 employees

We regularly survey our users to gather feedback on their experience with device enrollment and app installation. The feedback we have received so far has been positive.

Intune is good at securing hybrid work and BYOD. There are a few gaps but we can manage those with other tools.

Microsoft Security Signals within Intune is an effective tool. It allows us to restrict access to specific systems or resources for certain devices based on their risk score. We can also prevent access for other devices that don't meet a specific risk threshold until their score improves.

It has enabled our IT team to use their tools more effectively.

Intune streamlines our endpoint management by consolidating multiple vendors into a single platform. With Intune, we can now manage features like the Windows Defender firewall and disk encryption directly, eliminating the need for separate third-party products. This simplifies our management process and potentially reduces costs.

The vendor consolidation has helped to reduce our licensing costs.

It is extremely important to us that the Microsoft Intune suite is integrated with Microsoft 365 and Microsoft Security. We're looking at consolidating more systems and solutions into our Microsoft licensing because of how easily it integrates. 

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James Mcelhinney - PeerSpot reviewer
Security, Risk and Compliance Officer at a tech services company with 11-50 employees

The most obvious example of improvement is full hard drive encryption. You want all your endpoints encrypted, and if a device is lost or stolen, you want to be able to wipe it remotely or disable it remotely. MDM allows all of these features. 

We can ensure all devices are encrypted, check instantly and get reports, reset them, wipe them, or block them remotely at any time from anywhere in the world. These are powerful and crucial tools for incident management and data and information governance. You need to be able to protect what you need to protect.

It's very powerful for onboarding employees. It's also powerful for integrating other software applications or pushing out solutions. For example, we use Intune, or sometimes MDM, to ensure all our computers have CrowdStrike installed. MDM automates the installation process, and we get reports confirming its success.

We can also use it to push out other important security software and see any unauthorized software present on the machines. Although we primarily use CrowdStrike for that purpose. CrowdStrike can scan every computer, identify potential threats, and prevent the installation of unauthorized software in the first place. 

So, MDM is great for integration in terms of onboarding new staff remotely and securely. It confirms the computer matches all our policies and flags any non-compliance issues. Based on compliance, we can even stop non-compliant devices from connecting to our network through conditional access policies. It's all very automated within Office 365. It integrates everything together, by design.

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Paulo Cury - PeerSpot reviewer
IT Infrastructure Superintendent at Tecnobank Tecnologia Bancaria

Microsoft Intune has been instrumental in helping facilitate remote work.

Microsoft Intune brings our endpoint and security management tools into one place.

Microsoft Intune provides full visibility and IT control across our device platforms.

The Microsoft Intune user experience is seamless. The users are not affected by the control we have over the devices.

Enforcing privilege access using the privilege management feature allows us to quickly address the user's service requests.

Microsoft Intune has helped reduce the risk of security breaches. This control over our devices reduces the attack surface and makes them more secure.

Microsoft Intune has helped consolidate our vendors making it easier to administer control.

Intune suite's ability to integrate with Microsoft 365 and Microsoft Security for all managed devices is important and makes managing them easier.  

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RC
Chief Information Security Officer at a comms service provider with 11-50 employees

It brings all of our endpoint and security management tools into one place and makes life a little bit easier. We're a Microsoft partner, and it integrates well and works quite well. We're also a Cisco partner, and it works well with Secure Endpoint and our existing Zscaler product.

Similarly, when it comes to our organization's security, it makes life easy.

Intune also helps reduce the risk of security breaches because we're making sure devices are patched and that firewalls are enabled. And that helps our organization save on costs.

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AA
Cloud Solutions Engineer at Upwork

We have seen many benefits from using Intune, especially in security. We have fewer company data leaked to the public as our security is tighter, and our company network is safer.

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DS
Consultant at IT Consulting Dariusz Szymkun

It is a modern tool. It is a cloud-based or software-as-a-service tool that gives you centralized management at one location. You have good dashboards. You have pretty much everything at a single location. You can manage different settings in one place. It is about manageability. It also gives you access from any place. It is a cloud solution, so as long as you have connectivity, you can do pretty much everything.

Intune brings all of the endpoint and security management tools into one place, but it is a lengthy process because I have been working for large organizations. They have been heavily dependent on on-premise services for years or decades, so the transition always takes time, but it is pretty successful. It is a good tool, but in security, there are dependencies, so it takes time for the transition to be successful. We have been using different security baselines and CIS or NAS methodology. It is a difficult process. Especially when you do GPO migration, not all settings are yet directly supported in Intune. Sometimes, you have to do a bit of workaround, power shell settings, and registry settings. It is tricky, but it is a key area for a successful transition.

Intune does not yet provide full endpoint visibility and IT control across device platforms. There is still a significant gap between all the systems we used on-premise and Intune. It is probably going to take time for Microsoft to fill the gap. Sometimes, you have to use third-party products, and sometimes, you have to use workarounds. It is a tricky one, but Microsoft is moving in the right direction, slowly but surely.

In terms of user experience, users do not use Intune. From the user perspective, it is about the performance and the impact, and there are some analytical tools to measure performance, reliability, etc. The built-in reporting is pretty good.

Intune affects IT productivity. From the IT operations perspective, things are much more simplified. The transition also enforces some cleanups, optimization, etc. It is definitely a great improvement for the IT organization.

Intune itself has probably not reduced the risk of security breaches, but there are many add-ons. There are many security products from Microsoft that integrate with Intune and Azure. Its reporting is great. By having the right knowledge and the right understanding, you can utilize this. There are some security baselines that you can utilize in Intune, which are coming out of the box. Microsoft is providing its own products for security, and this is probably an area we should explore.

Intune helps to save costs. As a part of the transition from on-premises to Intune, you can decommission your legacy infrastructure such as SCCM and domain controllers.

Intune has helped to consolidate vendors. It is one product, and Microsoft is trying to fill all the gaps with the add-ons. Microsoft is constantly adding functionality pretty much on a monthly basis. Utilizing a single vendor or single tool set is always good. This consolidation affects the licensing costs. When you have a single vendor, you have more options for contract negotiation, license discounts, etc.

It is very important that the capabilities of the Intune Suite are integrated with Microsoft 365 and Microsoft Security for both cloud and co-managed devices. You have a single pane and the same toolset. It is always good to utilize a single product.

View full review »
ZW
Senior Associate, IT Operation at a venture capital & private equity firm with 51-200 employees

Our operations are much simplified. Traditionally, IT support has to manually install a lot of software. For example, Adobe, Google Talk, Google Hangouts, or any other solution has to be installed manually. With Intune, we can automate when somebody is joining. When a laptop joins the company domain, it is much easier to install different applications.

Intune brings all of our endpoint and security management tools into one place. It is always nice when you have a centralized place to look at all the devices. It helps the IT administrators to have a broader overview. It helps if they want to have a quick look at the endpoints or any software that did not install correctly. It has been great for the IT administrators. I log in pretty much every day to take a look at any failures, any out-of-compliance devices, etc.

Intune has been beneficial to me. I have been using it daily. I can see everything through one dashboard. I do not have to jump in and out of different places. 

Intune has definitely saved us costs. We do not have to go and get another software. We are saving quite a lot there, maybe 30,000 to 40,000 annually.

In terms of user experience, the good thing is that users do not feel anything. The users do not have to experience a reboot when an application gets installed. Traditionally, they have to restart their laptop or they experience slowness. All these issues are gone. It is all done in the background. The whole idea is that the user does not need to know what is going on at the back. They just need to use the application. When it gets installed, they will get a notification saying that the app has been installed by their admin. They can then just open the app and use it. That is it.

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RS
Senior Solution Architect at a consultancy with 51-200 employees

Microsoft Intune unifies all of our endpoints and security management tools.

Since Intune is part of Microsoft and managed under one umbrella, we don't need any third-party solutions and we can control everything from Intune which enhances our IT and security operations.

Microsoft Intune provides full endpoint visibility and IT control across device platforms ensuring our data is secure.

The user experience for Intune is good.

Microsoft's security signals within Intune improve our security posture.

Endpoint Privilege Management enables us to enforce least privilege access. We can assign different types of access based on each user.

Our attack surface is minimized because if there are any threats or suspicious activity, the affected device is automatically blocked and it becomes non-compliant. The application and company data become inaccessible until the issue has been resolved. These actions also trigger email notifications to inform us of the situation.

Implementing Microsoft Intune has significantly improved the efficiency of our IT team. Previously, managing our devices involved juggling Active Directory and SCCM, requiring multiple tools and a scattered approach. Now, with everything centralized in the cloud, we have a single portal, a single point of control, and a single subscription. This eliminates the need for dedicated servers and complex hardware setups, reducing the need for manual monitoring and update triggers. With Intune, everything is under one umbrella, offering a wide range of options with just a click. No more complicated settings or fragmented workflows. We simply choose the desired policy, perform a few clicks, and our machines are enrolled and updated seamlessly. This streamlined approach has not only boosted our IT team's productivity but also enhanced our overall security posture.

Intune has helped reduce the risk of security breaches by up to 70 percent.

Microsoft Intune has helped our organization save costs.

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JP
President/CEO at a tech services company with 1-10 employees

If you're a small shop, a two-person organization, yet you have many endpoints, five to 10,000, you can easily manage them. You can manage the masses with one person part-time and it's a good automation tool that takes away the need for multiple folks to do a lot of things in the environment like software deployments or patch management. It's very good at automating those functions.

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JR
Technical Account Manager at a tech services company with 10,001+ employees

If they are already using Office 365, or they use Microsoft Cloud Service for their office needs, and if they are looking to secure their endpoint devices. Microsoft Intune, in my opinion, would be a good fit for them.

If you are already a part of the Microsoft ecosystem, it's easy in terms of adoption.

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VM
Head of ICT division at a energy/utilities company with 201-500 employees

Intune consolidates all our endpoint management tools into a single platform. This simplifies our software footprint. We began with mobile devices and are now expanding to personal computers and beyond. While the process may seem ongoing, it reflects the continuous growth of our endpoint management needs.

Intune is user-friendly. Supporting users doesn't require a huge effort. We've even created a self-service portal and instructions to help them install and manage their devices independently. We centrally manage policies and other configurations. This approach eliminates the need for users to bring their devices to service for initial setup, even for mobile devices. It's all about centralized management. When we provide company devices, everything is managed in one place with consistent policies. Software updates are also streamlined. Compared to older Microsoft tools, Intune offers a significant improvement. Updating software and maintaining the system is much easier with Intune.

Our overall security posture is good. We have implemented all of Microsoft's recommended security baselines. As a result, we use Microsoft Defender for Endpoint to protect both our desktops and mobile devices.

Overall, Microsoft Intune has positively impacted productivity within our organization. Several routine tasks that previously required manual intervention are now automated. This includes administrative functions, monitoring processes for functionality, and even interacting with processes that previously demanded significant manual effort.

By integrating Azure Active Directory Conditional Access with Microsoft Intune, we achieved full visibility of our devices, even when disconnected from the company network. This enhanced security posture is particularly beneficial for our remote workforce.

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AJ
Modern Workplace & Systems Engineer at a tech services company with 11-50 employees

Previously, they were using SCCM. It's an on-prem server, so you must maintain, update, and secure it. With Intune, you don't have to manage anything. Everything is available through a console on the web, so I think it's way better.  Enrollment and deployment are easy. 

Intune helps us protect data on the end-user computers, but we need another solution for the servers that Intune does not cover. However, we group computers and the endpoints with the security panel and connect them to Microsoft Defender. Everything reported in Defender can be customized in the Intune security section, like the security rules, local rules, firewall rules, exclusions, etc. 

Intune reduces the risk of security breaches because we follow some well-known security baselines that we translate into configuration and security profiles and apply at large. It's helpful for pushing out security stuff.

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AO
Head IT Engineering at a financial services firm with 501-1,000 employees

It helps with security because everybody is not cautious. For security, it is quite useful. It has had a positive impact on the organization. We have zero tolerance for cybercrime. We do not want any threat to our systems. Intune has reduced the number of security issues. It helps to ensure that the devices are compliant and can connect. It also helps with some tracking.

We understand that as an organization, we are not supposed to interfere with users' personal data. We are able to use Intune to segregate the applications. It controls what they are allowed to see on the bank network.

We have three different categories of staff, and we are able to create and enforce policies based on each category.

We have an overview of the devices in terms of security compliance and from where they are connecting with our network. We can also do root cause analysis when there is any issue. It also helps prevent data loss. If a user is doing something against the policy, it can inform the user.

We have good visibility over mobile devices and workstations. If we have any problem, we know where it is coming from.

Intune has helped with productivity. Before Intune, we were not able to give access to some remote workers because we were not able to check exactly what kind of devices they were using. We had a limited number of people who could work from home. With Intune, we are able to check the devices to allow them. If they cannot finish their work in the office, they can continue from home.

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GS
Enterprise architect at a retailer with 10,001+ employees

The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally. 

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VK
IT-Support at commtelnetworks

We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to do this through Intune.

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MH
Enterprise Mobility Engineer at a outsourcing company with 11-50 employees

We have used conditional access policies to prevent users from copying internal resources or internal data to external devices. This has helped protect our organizations from being compromised.

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TS
Security Architect at Wintellisys, Inc.

We can automatically enroll our devices with Intune. It helps us implement company-wide policies and ensure regulatory compliance because we can restrict how company devices are used. Intune improves security by enabling us to set conditional access policies for each device. 

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GF
ISMS Manager & Information Systems Security at AFRICA FINANCE CORPORATION

It is helpful for protecting our corporate data on the phone. In the event a phone is stolen, we can remotely wipe the phone or destroy the data on it.

It also helps us with our GDPR compliance. We also have the GDPR module on the cloud that links to all the endpoints, laptops, mobile phones, and tablets. So, we can also remotely protect the data on the phones, wherever they are.

Intune makes it possible for us to reach all the endpoints and have them protected at all times. We have what is called Defender now, but it used to be called Advanced Threat Protection.

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GY
Global ITdirector at Big Village

We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere. 

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AP
Technical Manager at a tech services company with 501-1,000 employees

We can centrally control the software and the settings of the devices on the multi-platform using Microsoft Intune.

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Bryan Mortensen - PeerSpot reviewer
Chief Technology Officer at a tech services company with 51-200 employees

The solution allows us to keep track of an extensive device fleet so we know where they are and whether they're secure and compliant. Those that aren't compliant enter a pool, and our tech staff work to rectify that. Intune improved our organization by helping keep our data secure.

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AS
Architect Lead at a tech services company with 51-200 employees

This solution is on the cloud. What is required currently by our organization is an internet-facing device. The challenges with on-premise have a lot to do with this pandemic. This is why we've seen Intune with the MDM background grow so fast — because we don't have any on-prem limitations. On the cloud, you can manage everything. You can push policies, maintain patches, and maintain security because everything interacts on the cloud. A VPN is not required. In the legacy method, you need to use a VPN for anything and everything. This increases costs.

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JL
CTO at a tech services company with 1-10 employees

Intune has positively impacted IT productivity in our organization. It centralizes device information and software installations, allowing us to quickly identify and address vulnerabilities. For example, we can easily find all vulnerable devices and take prompt actions to secure them by patching vulnerabilities in software.

Intune has contributed to reducing the risk of security breaches in our organization. When we identify vulnerabilities, Intune allows us to quickly quarantine and patch them, minimizing the potential for security threats.

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FT
Chief Quality Officer at Northwave

Now, we have an automated registered inventory of all our laptops, and we know exactly which software needs to be updated.

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DR
Senior Information Security Analyst at PicPay

Before having Intune, we didn't have the capability to have computers wiped. I couldn't manage the operating system from a central location and wasn't able to deploy policies and verify software updates. It's helped with software update needs, operating system version update needs, and security policy enforcement.

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Oktay Sari - PeerSpot reviewer
Freelance Modern Workplace Consultant at AllThingsCloud

Help Desk engineers don't need to spend a lot of time enrolling new devices. In the past, you had to do that by using a complete infrastructure on-premise, or if you wanted to do it by hand, you had to go through every device. You had to install Windows, configure it to set security, etc. Intune does that automatically for you. It saves a lot of time.

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JM
Assistant til konsernregnskapssjef & IT integrasjonsansvarlig at a energy/utilities company with 51-200 employees

We have one person based abroad, and it was a lot easier to get him standardized than it would be if we had to get his computer shipped down and configured that way.

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BT
IT Specialist at a tech services company with 1,001-5,000 employees

This product allows us to restrict users who have access to the system, or to Office 365. We have to enroll the devices and give the users rights as directed by our management or security department.

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it_user800550 - PeerSpot reviewer
IT Manager, Applications at a pharma/biotech company with 1,001-5,000 employees

Much easier installation than previous MDM solutions at 3M, including Good For Enterprise and SAP Afaria.

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TL
ICT-consultant at a tech services company with 11-50 employees

It has improved our organization a lot, especially because Intune is improving so much. It makes it a lot easier to deploy applications now, and there's less packaging work for us.

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TL
Senior IT Security Specialist at a tech services company with 1,001-5,000 employees

Intune reduces the load on our on-prem Active Directory by having everything go to one Intune panel. That way, we can configure group policies, deploy applications, and manage devices. It has really improved our operations. In the past, the device had to be on our corporate network, but now we can provision a device remotely.

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it_user816000 - PeerSpot reviewer
Practice Head - Enterprise Mobility, Technology Shared Services at a comms service provider with 10,001+ employees

We are using a model for productivity through Microsoft Intune. For example, we are using Microsoft Themes to share all our contents and we connect that with Skype. We also use the Microsoft PowerApps, to help developer apps on a mobile. All of these functions are managed by the Microsoft Intune. 

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TP
IT Engineer at a real estate/law firm with 201-500 employees

Before using Microsoft Intune we were having trouble when people were not coming to the office and they were working from remote locations. We did not have any control over their devices. Since the introduction of Microsoft Intune, we have had the problem completely taken care of. 

Right after we started using Microsoft Intune we were stuck with this pandemic of COVID-19, and 100% of the users were working from home. It was a good thing we started using it at that time, we were able to do the patch management even though 100% of the workforce were sitting at home.

We have a lot of on-premise server policies which we were struggling with because users get authenticated on the company network, but some elements would not take effect. However, with the implementation of Microsoft Intune, we do not have that problem anymore because the user only needs to be connected to the internet. They will get all the policies that we configure on a global scale.

These are the main areas that have changed the way we do administration tasks on the devices. Additionally, we have control over the applications, such as Mobile Application Management (MAM), we can control how the user can share the company data which we did not before. They could previously install a certain email application on their phone and then they could share it with anyone, but now we have the control; we can restrict it and we can even restrict the applications that they can use. We can stop them from sharing things on WhatsApp. We can only apply limits to the Microsoft platforms, such as Teams and Outlook.

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IO
Desktop Architecture and Design at a tech services company with 1-10 employees

Microsoft Endpoint Manager's patch management has been the most helpful to us. However, Microsoft Endpoint Manager has a lot of features. We could use it for cost management, inventory, and security purposes. But, bottomline, its best feature is patch management.

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AS
Sr. Microsoft Solution Architect at a tech services company with 1,001-5,000 employees

Intune should be much more granular in terms of supporting more devices. It is mainly only supported for Samsung knox devices. If you want to restrict the user, and not to turn on the camera and such, most of the policies that I found were more supported only towards Samsung knox devices. But, some policies are supported for Android 4.0 operating systems. Most of these policies are only for Samsung knox. I wish there was more diversity regarding other Android devices. In our country, there are multiple vendors, such as: Samsung, Huawei and more. I would prefer other solutions if I'm implementing restricting the devices in terms of applying the policies.

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SN
Solutions Architect at a tech services company with 10,001+ employees

The product helps organizations have a model or place to allow users to access the corporate resources from any device that the user wants and in a highly secured way. That way, the data can be managed by the organization, whether the device is managed or not.

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SR
Cloud Solution Specialist at a tech vendor with 501-1,000 employees

The benefit is the way it integrates with the entire Microsoft ecosystem. If you're a company that has a bit of this, a bit of that, and a bit of everything else, then Intune probably doesn't hold up so well. But if you say, "We're going down the path of Microsoft's strategy, we believe in what Microsoft is doing as a cloud provider," then Intune, as far as security and managing end-point devices and managing everything, brings in the story quite nicely.

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SK
Associate Architect-Information Security at a tech services company with 51-200 employees

One of the major advantages of using Intune is for our ISO (International Organization for Standardization) certification. We have to meet requirements for ISO 27001 and 27002 and part of that is that we need to have a proper control mechanism for endpoints and the users who are using those endpoints. The other requirement is that we need to manage the workforce. We have to manage their time to understand how long they have been working, how long their device was on, when they were working, et cetera. So we use some other products that compliment Intune to gather the data on that.  

For example, we have something called Time Doctor. We use it to monitor how long people have been working. We get reports that detail how long their devices have been on. Then there are different ways we can leverage these results and statistics. For example, we can compare the uptime of the device and uptime of Time Doctor. With that, we can understand how long an employee was working on something, but how much more time the machine was up in addition to the work period. That shows the period of time that he or she was not using Time Doctor.  

The other thing is we can remotely access a device. For example, say we have to do some troubleshooting because a user is having an issue. We can remotely log in via Intune to troubleshoot the issue, as long as the device is accessible. Obviously, that can only happen if there is no issue with the internet and connectivity and services. But we can remotely access the device and troubleshoot the issue securely.  

Those are some of the different use cases.  

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AN
Works at a tech services company with 10,001+ employees

By using Microsoft Intune, I can control my Outlook on my phone. Whenever I try to open any file attatchment, it will be more secure. There are additional security precautions it provides with photos, as well. 

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MM
Managing Consultant at a tech services company with 11-50 employees

Using this product has completely stopped DLP, so people cannot take material off of corporate machines or corporate imagines, and that's a huge benefit.

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KW
Infrastructure Architect at a tech services company with 5,001-10,000 employees

For our customer, it meant no on-premise systems configuration infrastructure or identity management services were required.

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JB
Systems Consultant at a tech services company with 51-200 employees

We can better avoid information leaks.

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it_user824028 - PeerSpot reviewer
Mobile Devices Administrator at NBB

It has improve our organization through the remote management of non-domain joined devices.

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JH
Architect at a tech services company with 11-50 employees

It's difficult to describe how we've been able to improve our organization specifically with this solution.

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it_user452988 - PeerSpot reviewer
Deputy Manager of Information Technology at a non-tech company with 10,001+ employees

Mobile phones and devices are now delivered in a few minutes to the user and Intune does all of the configuration automatically. Before Intune, the manual process took more than one hour.

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it_user824247 - PeerSpot reviewer
System Consultant with 51-200 employees

We are able to deliver applications fast to our mobile workloads so that users can make use of it instantly.

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Buyer's Guide
Microsoft Intune
April 2024
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.