One Identity Safeguard Stability

Tor Nordhagen - PeerSpot reviewer
Executive Director at Semaphore

We haven't had any issues with the stability of Safeguard.

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Daniel Pettersson - PeerSpot reviewer
System Manager at a retailer with 10,001+ employees

It's very robust. We haven't had any issues with Safeguard's stability. 

We have done a few things that have "annoyed" it, but it has always come back. We tried to upgrade one of the session nodes, and we did it in the wrong order, but it pulled through anyway. That was quite impressive. If you deploy it on virtual servers as we have, with a virtual appliance, if you have that under control, Safeguard itself is not an issue, at least for the time being.

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CE
Expert Systems Architect at Tempur Sealy International, Inc.

The stability is very good. There have been no problems at all so far.

We have four administrators who do maintenance. One of them is the security guy. He will go in and through the audits, looking at session recordings. We also have it locked down so that only he view these things. There are three other admins, including me, are responsible for maintaining the product. We keep things up, making sure the Gateway works, and helping users troubleshoot if they have problems with the Gateway.

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Buyer's Guide
One Identity Safeguard
April 2024
Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
RR
Independent Consultant

From a technical perspective, Safeguard has two distinct development lines, let's say. The first one is Long-Term Support, which can be considered quite stable. However, when we discuss the non-LTS branch with new functionalities, I must admit there have been a few instances where we encountered some rather strange and interesting bugs. While the non-LTS branch is less stable, it still qualifies as a production-grade solution. In most cases, any bugs that arise do not automatically affect the user experience, overall system functionality, or the ability to control the privileged environment. Nevertheless, there are occasions where these bugs can be quite amusing, requiring us to reach out to technical support and submit a new ticket to have them resolved.

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Darius Radford. - PeerSpot reviewer
Managing Partner at Knightswatch Cyber

The solution has been stable. 

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EK
Professional Service Manager at a financial services firm with 501-1,000 employees

I can say that it is 100% stable because during the past two years we have not had a single problem with stability.

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Yehuda Fabian - PeerSpot reviewer
System Administrator at Shaare Zedek Medical Centre

One Identity Safeguard is stable and provides great performance.

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SS
Manager Engineering at a comms service provider with 1,001-5,000 employees

It is pretty stable.

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FI
Chief Information Security Officer at a financial services firm with 51-200 employees

We have been trying to stabilize the system until now. We haven't had the chance to revisit the deployment to find out if there are any expansion plans, as we are working to sustain the set up. We want to increase end user awareness and start building the number of reports.

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DT
VP & Head of Cybersecurity Manager at a financial services firm with 1,001-5,000 employees

We have never had an issue with the software or even with the appliances.

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UO
Cyber Security Engineer at a financial services firm with 5,001-10,000 employees

Safeguard is stable. 

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MA
Senior Vice President (Infrastructure Systems/Information Security) at MAXUT

One of the things I really like about the One Identity solution is the fact that it can be configured in active-active cluster mode. It is just a little pricey because you have to purchase the additional licensing just to be able to do an active-active configuration.  

But I like it also because it is a virtual appliance. This means I can configure a high-availability cluster anyhow I want. If I have it on a VMware cluster, I can enable high-availability or any virtual cluster solution that makes sure it is highly available. I would do that using VMware storage. This makes it a more stable and flexible solution.  

The fact that I do not have to worry about other incidental things is good. I am not connected to an external database server. So all the dependencies, patching, and additional setup is something I do not have to do on the One Identity appliance. Everything is on a hardware appliance. In other words, I do not really even have to worry about securing my security device. It may not be the first thing to think about, but because you deployed a security device, now you have to worry about securing it. As it is all-in-one as a hardware appliance, I do not have to worry about all that.  

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AA
Cybersecurity Director at a sports company with 501-1,000 employees

One Identity Safeguard is unstable. Many bugs affect its performance, particularly when generating bundle batches and performing discovery.

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SP
Senior Consultant at a tech vendor with 5,001-10,000 employees

Stability-wise, One Identity Safeguard is okay. It's been running for almost one year, and there's no problem with its stability, so, in terms of stability, it's a seven out of ten for me.

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SR
Consultant at a manufacturing company with 11-50 employees

It's not a stable solution, but it's not bad. It's neutral in terms of stability.

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MW
Solution Consultant at Quest Egypt Software

It is very stable. They always release new updates if there are any issues. For example, for the Log4j issue that happened a couple of months ago, they released an update to solve the issue and make sure that no user is affected by it. It is based on the Linux machine, so it is very stable.

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EC
Chief Information Security Officer at Outscale

It is very stable. We have never had incidents with it. When we lost a connection with our Active Directory, the system continued to work. When we lost the storage on the virtual appliance, we restarted it, then it was fine. Thus, the product is very stable. 

One or two people are needed for deployment and maintenance. For the deployment, it's done by the security team for now. However, in the near future, it will be managed by the operations team.

We upgrade about every two months the latest version.

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AP
Head of Department of Technical Means of Protection at BrokerCreditService

Over four years of use, we have not encountered a single system crash or failure. The product is stable.

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FF
Security Business Consultant at a tech services company with 201-500 employees

It is a very stable system. There are no problems when using the platform.

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SS
Head of Information Security at a financial services firm

It's very stable. There are about 150 users, mostly administration, currently using this solution in our company. We don't encounter many problems with the system.

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MM
IDM Architect at a tech company with 10,001+ employees

The product has generally been stable. We have had some issues, mainly due to the types of traffic. Our end-users are doing different things through SSH tunnels that were not expected on the appliance. We've been working with support to resolve that.

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RI
VP Risk Management at a financial services firm with 1,001-5,000 employees

We haven't had any problems at all. 

There was one issue where we had to put a certain fix on and were able to work with the One Identity people. We downloaded the fix and put it onto our dev environment. After it was baked into our dev environment for a day or so, we then scheduled that change to go live into our production environment. That went very smoothly.

Two people are needed for deployment and maintenance. They're both in the cybersecurity area. There's a manager along with a senior cyber security analyst who runs the platform.

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SA
IT Specialist at a tech services company with 201-500 employees

It's not completely stable. Sometimes the newest version does not support an older version.

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PJ
Director of Information Security at a healthcare company with 1,001-5,000 employees

Overall the solution is very stable. We have not had any major issues on it. It's a nice system.

The only issue I have run into was with our failover two our redundant. There was a pointer to the One Identity platform, it's called an SPP, and it wasn't pointing correctly. But we were able to resolve it. There have really been no issues besides that. Otherwise, everything is very seamless when doing failover and full redundancy.

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RC
Software Solutions Architect at a computer software company with 11-50 employees

One Identity Safeguard is a stable solution.

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reviewer1161345 - PeerSpot reviewer
Works with 10,001+ employees

This is an extremely stable product. Outages depend only on your environment. The service can run smoothly forever, depending on your company's setup and possible maintenance outages.

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SF
Security Consultant at Controlware GmbH

The overall stability has improved quite a bit throughout the years. The appliances run well, both virtual and physical. The product is pretty good, especially compared to other vendors and products.

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MohamedEladawy - PeerSpot reviewer
Service Security Lead at Salam Technology

I have found One Identity Safeguard to be stable.

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CJ
Identity & Access Manager at Reist Telecom

We have not had a major issues regarding stability once we migrated our users onto the virtual solution. However, for some users, the physical appliance has been a bit buggy.

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it_user598935 - PeerSpot reviewer
Chief Technology Officer & Solution Architect at a tech services company with 51-200 employees

We have not had stability issues.

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OH
Head of Department at a financial services firm with 10,001+ employees

On a scale of one to ten, the stability is an eight.

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Walid Semrani - PeerSpot reviewer
Networking and Security Engineer at a tech services company with 1-10 employees

It is stable.

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PS
IT Security Consultant at a tech services company with 51-200 employees

The stability of the solution is good.

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it_user841344 - PeerSpot reviewer
System Consultant at a tech services company with 1,001-5,000 employees

Stability is very good.

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it_user437646 - PeerSpot reviewer
PreSales Engineer at a tech vendor with 201-500 employees

I have not encountered any stability issues.

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it_user589470 - PeerSpot reviewer
IT Security Engineer

By the new releases, I see that it uses some more resources, but this time it's not affected anything.

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Buyer's Guide
One Identity Safeguard
April 2024
Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.