One Identity Safeguard Review

Defines and updates processes and procedures into the security framework of a company

What is our primary use case?

We primarily use the solution to manage passwords and use for the RDP access. 

Our infrastructure is three SPPs and two SPSs. This is across 1,000 users and approximately 500 targets. 

How has it helped my organization?

Safeguard can define and update processes and procedures into the security framework of a company, including mobile. It allows us to change the policies and configurations on a mass scale in regards to security.

What is most valuable?

The most interesting thing about this product is it is very easy to implement and configure as well as its usability. Also, for the final user, the work experience doesn't change when using the SPS for the Linux administrator, which is fantastic. You change only a little bit of the connection. Everything else is really easy.

What needs improvement?

I just received a question from a customer in regards to a connection with Oracle OID. I tried to integrate Safeguard with the Oracle YAML as well as something else to manage the groups and users from a different system, like AD or LDAP. This one feature could be better. At this moment, the platform system can only use the integration with LDAP or AD. The software for research and development to create a connector to a YAML platform can be very complicated.

For how long have I used the solution?

I started using it two years ago.

What do I think about the stability of the solution?

It is a very stable system. There are no problems when using the platform.

What do I think about the scalability of the solution?

The scalability is fantastic. It is very easy to connect and use the solution, if you need it.

How are customer service and technical support?

There are two different supports: one for SPS and another for SPP. The technical preparation of the support is very high. They have very quickly given me the solution for a couple of issues that I have seen.

Which solution did I use previously and why did I switch?

We switched from CyberArk to Safeguard. In order to manage CyberArk, it is a very big effort. The platform is very complex. The management system of Safeguard is very easy. Also, the configuration for the targeted user is easier in Safeguard rather than CyberArk. Lastly, the cost of CyberArk's licensing is very expensive.

How was the initial setup?

We try to understand what the customer needs in order to fit the solution for what they want, then we plan all the activities based on that.

What about the implementation team?

We can deploy the system in a couple of days, then the system is up and running. The next step is importing the whole system. The time frame of this depends on many targets the customer has, but it doesn't take too long.

What was our ROI?

I work at a system integrator, designing and implementing the solution for our customers. I think our customers see a return of the investment using this solution.

What's my experience with pricing, setup cost, and licensing?

Safeguard is cheaper than CyberArk.

What other advice do I have?

It is a good solution. There is no limit to its usage in a company, e.g., IT or financial.

Check the basic rules in the documentation because the solution is easy to use.

I would rate the solution as 10 out of 10.

Which deployment model are you using for this solution?


Which version of this solution are you currently using?

SPS 6.8.1
**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: System Integrator
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