SAP CRM Pricing

Shreyas  K M S - PeerSpot reviewer
Systems Architect at NetApp

SAP CRM is a reasonable price for the features. It's not in the highest tier. It's affordable. 

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GodfreyNoel - PeerSpot reviewer
Distribution Cordinator at Unilever Inc.

The pricing is about $800. However, the IT guy suggested it can vary based on the demand of the organization. That is which department connects this tool directly because we are limited by the number of users at a time.

If it's working with a larger number of users, it gets expensive.

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Darshan Makhecha - PeerSpot reviewer
Sr Sales Engineer at a manufacturing company with 10,001+ employees

The pricing is competitive and it is delivering results. From a pricing point of view, we are satisfied. I don't have any comments on if it is too high or low. We are frequently renewing the contract. Therefore, from a pricing point of view, we have been okay with it.

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Buyer's Guide
SAP CRM
March 2024
Learn what your peers think about SAP CRM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
Marouan Bellioum - PeerSpot reviewer
Cyber Security Program Manager at a financial services firm with 10,001+ employees

In the beginning, pricing is expensive. This is because you need to build a landscape within five to ten years. The pricing from SAP is good but it takes time to realize the investment.

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RT
Manager at a consultancy with 5,001-10,000 employees

On an annual basis, the subscription cost was half a million dollars for us.

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DM
SAP Basis Consultant at Experis US, Inc.

I am not aware of the exact cost. However, my understanding is that it is quite costly.

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Vimal Bhardwaj - PeerSpot reviewer
Deputy Manager, Information Technology at Greenpanel Industries

SAP CRM is an expensive product.

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RajeshKumar20 - PeerSpot reviewer
Senior Engineer at Team Computers

We have to pay a yearly licensing fee for SAP CRM, which is expensive.

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SG
Sr. Manager, TMT Business Consulting (Focused on B2B Tech Product cos.) at a security firm with 11-50 employees

The solution might be expensive. HubSpot is the most cost-effective of the lot. Salesforce also has competitive pricing.

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Siddhart Dosieah - PeerSpot reviewer
Information Systems Engineer at Ayuusht

The licensing model for SAP CRM is customer-based.

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Jayesh Bhandari - PeerSpot reviewer
Group IT Head at Ashapura Minechem Ltd

SAP is costly and requires money for every modification.

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Yazeed Alwkhyan - PeerSpot reviewer
Software Engineer at Pharma International Company

The product is costly.

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Ercan Kocak - PeerSpot reviewer
Head of Presales at Felece

The product is expensive.

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Hasan Haseeb - PeerSpot reviewer
Senior Network Engineer at accrets

From the maintenance perspective, SAP CRM is quite expensive compared to cloud services because the current solution they're using is managed by us and we are hosting it on servers. There is the cost of hosting, and managing servers and applications. The overhead is substantial, but this solution is a legacy system. It will take some time for the customer to migrate out of it.

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VS
DGM at Bharat Electronics Limited

There is a license required to use SAP CRM.

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ZavedAhmed - PeerSpot reviewer
Senior Business Associate at Tech Mahindra

SAP CRM is not suitable for smaller businesses because it is expensive. The larger businesses would be able to handle the cost.

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Jose ArturoPalomino - PeerSpot reviewer
Managing Director at Japh

We pay for the license yearly. 

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GoutamRoy - PeerSpot reviewer
Associate Vice President & Head-ITS at a pharma/biotech company with 1,001-5,000 employees

Its price is reasonable. As compared to other CRMs, this CRM is competitively priced.

They have multiple flavors with different sets of functionality. Pricing is based on the flavor that suits your requirement. If you have more users, the cost will come down. 

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RJ
Service Delivery Manager at a agriculture with 10,001+ employees

SAP prices are always on the higher side, but we went with it after evaluating everything. Over time though, we stopped getting value for money. 

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RP
Manager - Business Process Innovation at a wholesaler/distributor with 10,001+ employees

SAP CRM costs approximately a couple of thousand a month.

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it_user1113342 - PeerSpot reviewer
Worksoft Certify Consultant at a manufacturing company with 10,001+ employees

I don't have any insights into pricing. It's not part of my job. I'm not in accounting, so I never see any pricing or know how much the company pays.

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AS
Mobile Application Developer at Guru.com

SAP CRM offers a free trial for anyone wanting to test the product before purchasing it. 

They should reduce the price to target small businesses.

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MA
SAP HCM Professional at a financial services firm with 201-500 employees

SAP CRM is an expensive solution and is the most challenging aspect of the solution.

At this time my company is looking for another CRM system because of the cost. If the cost is reduced we might not choose another solution.

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PV
Project and Service delivery Manager at a tech services company with 11-50 employees

There is a license required for the solution and most of my clients purchase an annual license.

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Buyer's Guide
SAP CRM
March 2024
Learn what your peers think about SAP CRM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.