SAP HCM Reviews
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Dec 31 2019
What is most valuable?The most valuable features have to do with finance and payroll. Some organizations — like banking, insurance, and the government — are regulated and can not or do not want to host their critical financial data and employee data on the cloud. What we are doing right now for clients of this sort is we… more »
What needs improvement?This product has a lot of features that are much improved and more advanced than other solutions. In our area of the Gulf region and the Middle East, a lot of organizations depend on it because it meets with regulation compliance and security concerns. So government and banking depend on the SAP HCM… more »
What's my experience with pricing, setup cost, and licensing?The cost may differ from region to region, but here in the Middle East, you pay per license. There not any costs in addition to the standard licensing fees. SAP HCM is on-prem. SAP has another solution which is called SuccessFactors. It is on the cloud and by subscription only. So SAP has two… more »
What other advice do I have?At this time in the competitive business world, HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources. Human capital management allows control of when you want employees to work when you… more »
Sep 24 2019
Good exception messages, reporting capability, and integration, but the interface needs to be modernized
What is most valuable?The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong. One of the valuable features is that it is integrated with a finance… more »
How has it helped my organization?The level of exception reporting has improved the process by helping to avoid errors. You can see where there is a lack of knowledge of the system because people are not updating the data correctly.
What needs improvement?The interface is data-based and outdated, without many features, so it could be modernized. This solution is sufficiently complex that many end-users do not know how to operate it. It takes a long… more »
What's my experience with pricing, setup cost, and licensing?SAP costs a lot of money. In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue. I don't know how they come up with this… more »
Which solution did I use previously and why did I switch?I have used other solutions including Resourcelink and Agresso, and the differences between them depend on what the clients are looking for. For example, I have dealt with clients who are moving from… more »
What other advice do I have?The performance is based on the user's knowledge of the system. It has to do with making sure that all of the features are enabled and all of the patches are there. There were quite a few defects that… more »
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Sep 24 2019
What is most valuable?The integration between the different models like personnel administration, work management, payroll, and time management are the most valuable and key features. It's also very important to make sure that the data is correct as well, to make sure that you get the best out of the solution. The interface is simple to use. It is quite easy. The dashboards are also user-friendly.
What needs improvement?The management side needs improvement. To me, I think people have underestimated this solution because we know what consists of all the objects in regards to the organizational structures, positions, departments, training, there could be better improvement on that. On the personnel administration side, it's very difficult to do custom development. You're always dependent on your editors to do… more »
What other advice do I have?I would rate it a seven out of ten. The biggest lesson I have learned from using this solution is that integration is so important. You must understand integration, even within HCM between the different module.
Sep 02 2020
Provides talent, recruitment, and learning features, but needs a single integration point and modern architecture
What is most valuable?I like the talent, recruitment, and learning features the most.
What needs improvement?I would like it to move more towards a single data space or a single data source. SAP as a platform relies on multiple data sources because traditionally, it has been bolted together by the acquisition of other products rather than a single database. That's why there are a lot of points of failure… more »
What's my experience with pricing, setup cost, and licensing?SAP is extremely expensive. The integration costs and customization costs are also a lot.
What other advice do I have?I would recommend a more modern version of it. My experience of SAP is with earlier versions. SAP is an aging system, so it doesn't stack up against tools like Workday. I would rate SAP HCM a seven out of ten, but it really depends on the use cases. It depends on why and for what a company is… more »
Sep 29 2019
What is most valuable?The master data where most of the reports were run from was the most valuable. We were quite satisfied with this module.
How has it helped my organization?We were able to pull a report this year that included region and status. We were able to give that report to the head of our HR.
What needs improvement?It is a bit tedious and manual to work with. At first, it was impossible for us to pull up a report of employees by status and region, though this was eventually fixed. Going forward, they should fix more things in the reports. E.g., I want… more »
What other advice do I have?It can be used for personnel demonstration, time management, and business development. Without systems nowadays, especially in HR, I've a problem because most decisions in HR are made based on data. If you don't have data to report on, that… more »
Which other solutions did I evaluate?Go for SuccessFactors. It is the easiest to run, quite flexible, and user friendly. By the time I was leaving the company, they were planning on buying new equipment (probably SuccessFactors). This depends on government budget though.
Oct 02 2019
What is most valuable?All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll.
What needs improvement?The organizational structure visualization could be improved in future releases. The solution has a very poor interface.
What other advice do I have?I used to be an HCM consultant. In terms of advice I would give to others considering the product, I'd say that implementation needs dedication from the customers. They need to share their requirements from the beginning. Key requirements shared at the beginning will ensure a smooth implementation. I would rate the solution eight out of ten. With better visualization and a better interface, I… more »
Feb 04 2020
What is most valuable?The most valuable feature is Organizational Management (OM).
What needs improvement?This solution needs to be more configurable and user-friendly. People who work with HCM need to have the proper knowledge of coding.
Which solution did I use previously and why did I switch?We are currently in the process of migrating to Workday, which is more user-friendly. The two solutions are similar; Workday has improved on some of the things that SAP can do, whereas SAP can do some things more efficiently. Also, SAP can do some things that Workday cannot. One example is the… more »
What other advice do I have?SAP HCM is a solution that I recommend. It is a good product, but if it were more configurable and you did not need to develop as much code then it would be better. I would rate this solution an eight out of ten.
Nov 28 2019
Sellers have no product knowledge, and there's poor licensing in the Middle East that leads to product delays
What is most valuable?The product overall is very good.
What needs improvement?SAP is not ready to sell any licenses in the Middle East. SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions.
What other advice do I have?We use the on-premises deployment model. We don't extensively use the solution in our organization. It's not a core module for us. I'd rate the solution one out of ten. It doesn't allow licensing in our region, and they need people on the ground here. Product-wise, I'd rate it good, but in general, SAP needs to work with the customers to sell licenses and sell according to the customer's… more »
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What is SAP HCM?
SAP HR (Human Resource Management), also known as "Human Capital Management" (HCM), is an important module in SAP ERP systems that supports all of the human resource management processes in the enterprise.
SAP HR records the data from the hiring of an employee to its final termination in the organization. It stores employee data such as designation, role, salary details, working shifts, address, etc.
Also known asSAP Human Capital Management
SAP HCM customers
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.