Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working.
One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily.
FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure.
FileNet is very user-friendly... We have business users using and it is quite friendly for them.
The most valuable feature is access control.
It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access.
[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors.
We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems.
The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications.
Image management is great since the search is simple, and accessing images with labels is easy.
It was extremely easy to setup.
We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives).
Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document.
However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count.
There is some confusion with FileNet workflow. It's not really going into the next level. They are probably replacing it with BPM's workflow. So there's an issue of clarity, the vision for going forward.
I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds.
The FileNet API seems like it is very difficult and not transparent.
The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve.
There is room for improvement in the file management. It's very complex.
IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user.
An online video player would be great, since sometimes you have to download the video to play it.
An increase in the capacity of storage in the free version would be nice.
I would advice not storage sensitive information since it could be prone to hacking.
The website could be improved. Sometimes I try to login and the website has issues, I can't retrieve my documents.
Pricing and Cost Advice
FileNet is quite expensive, although Documentum is expensive too.
Licensing costs depend on the size of the storage.
The cost is about $40,000, plus yearly maintenance.
The licensing cost of FileNet is comparable.
When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia.
Yearly, we pay for the maintenance, which is $20,000.
The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do.
It has reduced operating costs by reducing the amount of manual work needed.
Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers.
Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware.
out of 37 in Enterprise Content Management
Average Words per Review
out of 15 in Content Collaboration Platforms
Average Words per Review
Compared 22% of the time.
Compared 17% of the time.
Compared 12% of the time.
Compared 31% of the time.
Compared 24% of the time.
Compared 15% of the time.
IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.
There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.
Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.
Learn more about IBM FileNet
Learn more about Microsoft OneDrive
|Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.|
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Financial Services Firm34%
Software R&D Company39%
Comms Service Provider16%
Financial Services Firm11%
Software R&D Company23%
Comms Service Provider11%
K 12 Educational Company Or School9%