Anonymous UserImplementation Specialist - Application Solutions at a music company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document."
"The product is very stable."
"There are a lot of valuable features, but the biggest advantage is that this system is stable; it's always online, it always works... once it's configured and running, we don't need to touch it and constantly make changes to it. It's a low-maintenance platform."
"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."
"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."
"For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt."
"It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access."
"The most valuable feature is access control."
"With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."
"It's quite easy to use and then of course it is quite well integrated to the rest of Office 365."
"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."
"The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere. You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful."
"One of the good features is that the users are not even aware that they're using it."
"It is good as a central hub for the storage of documents and sharing among team members."
"Scalability is good just because it is a cloud-based product."
"It helps you keep organized."
"I would like to have easier steps for setting up the application. They should have an easy one step process for the whole installation. Right now, you have to know the application well to set it up and have IT expertise."
"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."
"There is room for improvement in the scanning solution, Datacap. It's improving all the time. But since it's more an end-user software, the end-users are constantly improving their processes, and I believe that sometimes we're not catching up with their requirements."
"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."
"There is room for improvement in the file management. It's very complex."
"The analytics in FileNet are too complicated and they consume too much infrastructure, memory, and CPU. They're too expensive to work with."
"The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve."
"The FileNet API seems like it is very difficult and not transparent."
"The online application is quite limited, for this and other Office offerings."
"The file structure insight could be made more flexible like for creating more flexible folders."
"If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit sort of flaky."
"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."
"The user interface sometimes fails and when it cannot connect, it does not give the reason why."
"Recent functionality changes have actually made the product more confusing to use."
"Technical support is not very impressive and is typical of large company software support."
"The initial setup is a bit clunky."
"Yearly, we pay for the maintenance, which is $20,000."
"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."
"The licensing cost of FileNet is comparable."
"The cost is about $40,000, plus yearly maintenance."
"Licensing costs depend on the size of the storage."
"FileNet is quite expensive, although Documentum is expensive too."
"We pay a lot for the Enterprise version, but it is a premium service."
"OneDrive comes with Microsoft 365 so it is just an added part of that package."
"It is free if you are using Office 365, and you get a terabyte of storage with your account."
"This is a pricy solution, given that we are only using it at 50% capacity."
Earn 20 points
IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.
There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.
Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.
IBM FileNet is ranked 2nd in Enterprise Content Management with 14 reviews while Microsoft OneDrive is ranked 2nd in Content Collaboration Platforms with 11 reviews. IBM FileNet is rated 8.0, while Microsoft OneDrive is rated 8.0. The top reviewer of IBM FileNet writes "Easy to integrate, and enables our clients to guarantee compliance". On the other hand, the top reviewer of Microsoft OneDrive writes "Collaboration and sharing that is experiencing growing pains as it comes into its own". IBM FileNet is most compared with SharePoint, OpenText Content Suite Platform, IBM ECM, OpenText Documentum and Oracle WebCenter, whereas Microsoft OneDrive is most compared with Box, Citrix ShareFile, Amazon WorkDocs, Dropbox and Hitachi Content Platform Anywhere.
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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.