We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution offers good benefits for administrators."
"This product is leaps and bounds above the competition. Part of the reason is that it is built with modern technology. It has no legacy coding in it at all."
"The platform itself is very robust and I generally like the reporting and analytics capability."
"It's intuitive, a very usable tool and it's easy to find the data you're looking for."
"It helps the users to enroll for the benefits automatically and update their life events without the involvement of HR individuals or back-office staff. It enables a person to take action on their own. It reduces the administrative burden on HR and puts the ownership on the person that is going through the life event, whether it is having a child, taking a leave of absence, or something else. There are easy ways to integrate Workday with your common benefits. At least in the USA, it can be integrated with common benefits providers such as Fidelity, Blue Cross Blue Shield, Aetna, etc. It has got a connector that is able to connect with the vendor or the third party to which you are trying to send the eligibility file. It basically allows us to automate or set up the tool, and the integration with the provider is a lot quicker than competing tools. When it comes to reporting on just eligibility and SLSA, it is a lot more user-intuitive. Depending on the purpose of what you are doing, you can grant security rights or roles, for example, you can control whether someone is a benefits administrator doing an independent audit. Workday makes it very easy to do that. It significantly simplifies the reporting process."
"The most valuable feature is the ease of reporting."
"The reporting feature is quite easy for a layman to use, and the look and feel of the application is good. Its security is robust. You will never find a use case that cannot be covered."
"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations."
"The user interface is good and very easy to use."
"It's hard to share access with other people right now. If you try it will not work. They should do something that improves the ability to share everything."
"It is good that much of the development is based on community input but often that can lead to details being ignored and small, nagging issues are ignored."
"The UI, UX (user experience) is very bad. It is not very interactive."
"It's possible that the way things are integrated could be improved"
"It is very unique as compared to other tools in terms of the employee master data and how it is organized. That's why sometimes the information needs to sit in two different systems because, in Workday, it is organized differently. This issue is not related to benefits. It is more or so related to how you categorize employees. I don't think this is a problem that could be solved. Workday is aware of this. It is one of those kinds of situations that you just got to live with."
"The implementation could have gone a little smoother."
"They don't offer any backend database access. This is one limitation that I found in this product. Workday hasn't opened up about what kind of database they are into, which can make it easy for the technical team to emulate issues. It would be good if they can offer backend access to the technical team. It would be helpful if they can also provide a Troubleshooting Guide that we can use to troubleshoot issues. When we have an issue, there are very limited resources to refer to."
"The cost of Workday is certainly not inexpensive. It's very pricey."
"The security console should be made less complex."
"You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
"The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."
"Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
Oracle Taleo is ranked 6th in Benefits Administration with 1 review while Workday is ranked 1st in Benefits Administration with 9 reviews. Oracle Taleo is rated 9.0, while Workday is rated 8.2. The top reviewer of Oracle Taleo writes "Fair pricing, good cloud options, and helpful technical support". On the other hand, the top reviewer of Workday writes "Simple to use with easy report creation and excellent AI". Oracle Taleo is most compared with Oracle HCM Cloud, SAP SuccessFactors, PeopleSoft, Cornerstone Learning and UKG, whereas Workday is most compared with SAP SuccessFactors, PeopleSoft, SAP HCM, Oracle HCM Cloud and Ceridian Dayforce HCM.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.