RommelAlban - PeerSpot reviewer
IT Server Platform Manager at a tech services company with 10,001+ employees
Real User
Top 20
Reliable with good performance and the capability to expand as needed
Pros and Cons
  • "The solution is stable."
  • "It's hard to reach technical people to get the help you need."

What is our primary use case?

When I was still in the pre-sales team, I used MS Project to manage the projects that we engage with the client. We use it and are not selling it. 

What is most valuable?

The solution is stable. 

We can scale the solution as needed. 

What needs improvement?

Technical support needs improvement. It's hard to reach technical people to get the help you need.

For how long have I used the solution?

I've used the solution for two to three years. 

Buyer's Guide
Microsoft Project
April 2024
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is good. there are no bugs or glitches, and it doesn't crash or freeze. It is reliable, and I find the performance to be good.

What do I think about the scalability of the solution?

I was able to scale on my project and never had any issues with scaling. 

We had four people on the sales and pre-sales team using it. 

How are customer service and support?

I've dealt with Microsoft's technical support a lot. Often, there were delays. It was very hard to get someone technical involved when we had issues. I have to say that I was not particularly satisfied with the level of service they provided to us. 

Which solution did I use previously and why did I switch?

I did not previously use a different product. This was the only solution provided to me by my company. I had no other choice for using other products. 

How was the initial setup?

I'm not sure how the setup was. I just used it. It was already on my laptop, and I just started using it for my work, so I can't speak to how it was implemented or how long it took to do so. My understanding is that you don't need a lot of people to handle the installation process.

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the licensing costs were. I never handled that aspect of the solution. 

What other advice do I have?

I was an end-user of the product.

Overall, I would recommend the solution to others to use. 

I'd rate the solution eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Global sales head at MEPCSA
Real User
Great cloud version with excellent functionality but needs better Gantt features
Pros and Cons
  • "I especially like the reporting tools, which are visual tools and offer visual reports."
  • "The Gantt set needs to be improved. The grid lines needs to be more interactive."

What is our primary use case?

It's my day-to-day software.

I use it for my projects. I handle the portfolio. I have multiple projects and I need to monitor those projects and generate reports and consolidate everything.

What is most valuable?

The functionality is great. 

Microsoft Project is good overall. However, I especially like the reporting tools, which are visual tools and offer visual reports. The visual reports is what I like about Microsoft Projects.

The initial setup is straightforward. 

What needs improvement?

The Gantt set needs to be improved. The grid lines needs to be more interactive.

The Cloud version has far more advanced features in it. I haven't hands on it yet, however, I have seen the product, and it has all the enhancements that are required.

For how long have I used the solution?

I've been using the solution for 15 years now. 

What do I think about the stability of the solution?

It is a stable, reliable solution. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have about 100 people on the solution. 

The company is now starting to use the cloud version. They stopped implementing any other versions. Once we migrate to the Cloud version, then we have to see how it's going to compliment us in terms of scaling.

How are customer service and support?

I've not contacted the call center or the support center for any support. I go on the community website and try to find it to see if I can find any kind of troubleshooting steps there, and I manage issues on my own.

Which solution did I use previously and why did I switch?

I used Primavera previously. 

Primavera is not user friendly, and has no support on the database types. It requires certain a format to be implemented. There are many differences between these two solutions. For a billing or for operational use, Primavera definitely doesn't really suffice.

How was the initial setup?

The setup was straightforward and not as complex as Primavera or any other project management tool.

When it comes to the on-prem deployment of the older versions, you don't usually get the results, you don't find it online. They are not readily available. We need to get into the third party applications and download the third party results. From there on, it's a marathon to install. The cloud version is easier. 

There's not really any maintenance needed. 

What about the implementation team?

I used my administrator during the implementation. I asked him to assist me.

What's my experience with pricing, setup cost, and licensing?

I don't have very much information in terms of pricing. However, it is a necessary tool for us and therefore whether it's cheap or expensive for us.

I'm not sure as to if we need to pay for any extras or deal with ancillary fees. 

What other advice do I have?

We are partners with Microsoft. 

I'm working with the 2019 version at this point. 

I'd advise users to go for the cloud version. It's easier to deploy and share. 

I would rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Project
April 2024
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.
Ronei José Guimarães - PeerSpot reviewer
Architect Manager at Cielo
Real User
Simple interface, stable, with transparency
Pros and Cons
  • "The user interface is simple and it helps me in planning what needs to be accomplished."
  • "I have no idea about the cost because it is a corporate decision."

What is our primary use case?

We use Microsoft Project to plan our projects, including some tasks that we need to accomplish. We use JIRA as well. We use a lot of tools to plan our jobs.

What is most valuable?

The user interface is simple and it helps me in planning what needs to be accomplished.

What needs improvement?

I am a regular user and for me, it is perfect. I would love to see a mind map feature where you can draw some diagrams of the project. Then you can connect ideas and watch them on a map.

For how long have I used the solution?

I have been using Microsoft Project for more than five years.

What do I think about the scalability of the solution?

We use a cloud solution and it is transparent for us. We have the perfect client and it saves the data.

How was the initial setup?


What's my experience with pricing, setup cost, and licensing?

I have no idea about the cost because it is a corporate decision. 

What other advice do I have?

I would rate Microsoft Project a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hema Patil - PeerSpot reviewer
Software Affiliate at a pharma/biotech company with 1,001-5,000 employees
Real User
Top 5
Offers good status reporting features and has a user-friendly UI
Pros and Cons
  • "The most valuable feature of Microsoft Project is status reporting."
  • "Microsoft Project should include more visualization, queries to filter out data, and more reporting structures."

What is our primary use case?

We use Microsoft Project for application lifecycle management (ALM), use case definition, follow-up, and project management activity.

What is most valuable?

The most valuable feature of Microsoft Project is status reporting. Microsoft Project is easy to use and has a user-friendly UI.

What needs improvement?

Microsoft Project should include more visualization, queries to filter out data, and more reporting structures.

For how long have I used the solution?

I have been using Microsoft Project for two years.

What do I think about the stability of the solution?

Microsoft Project is a stable solution.

I rate Microsoft Project a nine out of ten for stability.

What do I think about the scalability of the solution?

Microsoft Project is a scalable solution. Around 50 to 60 users use the solution extensively in our organization.

What about the implementation team?

We implemented the solution through an in-house team.

What's my experience with pricing, setup cost, and licensing?

Microsoft Project is an expensive solution.

What other advice do I have?

Microsoft Project is deployed on the cloud in our organization. I would recommend Microsoft Project to other users.

Overall, I rate Microsoft Project a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Director, Technology Transformation at a healthcare company with 11-50 employees
Real User
Easy to set up and create tasks but can get expensive for those that need the full suite
Pros and Cons
  • "They now have MS project Online and they have two levels, so it's easier to access what you need and to choose specifically what you'll use. You can start at a lower level, for example, and be more cost-effective and move up if it suits you."
  • "The full suite would be pretty expensive."

What is our primary use case?

We primarily use the solution for managing projects. 

What is most valuable?

The ability to create tasks and structure them and give them hierarchy. 

They now have MS project Online and they have two levels, so it's easier to access what you need and to choose specifically what you'll use. You can start at a lower level, for example, and be more cost-effective and move up if it suits you.

It's easy to set up.

What needs improvement?

I don't have any comments on where it can be improved. 

The full suite would be pretty expensive.

For how long have I used the solution?

I've used the solution for many years. 

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution scales well. It's not an issue. 

We're a small organization with a few people using it. 

How was the initial setup?

The solution is simple to set up. It's not overly complex. Especially now, after working with it for so many years, it's very easy.

It's an online tool. From that perspective, there is no maintenance needed.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. You can start at a lower tier and move up as needed. It's reasonably priced to start.

I cannot recall the exact costs. It's comparable to other similar products. 

It would be more expensive all in all as some of the competitors will have more features and other bells and whistles that would not be available with the basic tool of Microsoft, which would be cheaper. If you want a full suite, it will be more expensive.

What other advice do I have?

I'm just a customer and end user.

It would be a straightforward option for people who are already using the Microsoft suite, including Office 365. If you're not a Microsoft shop, it's probably not your tool.

I'd rate the solution seven out of ten based on the cost and features on offer. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Project Manager at Stradley Ronon
Real User
Included with Microsoft 365 and does everything I need it to do
Pros and Cons
  • "It comes with our Office 365."
  • "The new version has made it a bit more complicated."

What is our primary use case?

Microsoft Project helps to manage our projects.

How has it helped my organization?

We can't say that there has been an improvement. We are trying to get to that point, but we are only into it with the new version for a month.

What is most valuable?

It comes with our Office 365. 

We started using it and we stopped using LiquidPlanner. 

I am most comfortable using Microsoft Project just because I have used it for so long, but we are still trying to figure out the new version at the moment.

What needs improvement?

The new version has made it a bit more complicated. We are trying to synchronize Project Online and Planner.

In Team Planner, there is supposed to be a way that you can sync your tasks in the Project Plan with Planner so that the project team doesn't necessarily need to use Microsoft Project. They can see what tasks are assigned to them, do them and update the status.

But, we haven't been able to figure that out yet.

They can make it easier to streamline the product. 

When using Microsoft Project, the desktop and Planner don't seem to talk to each other as seamlessly as I would hope. It is possible that it is a user error and we have not configured it correctly. My IT team is new to it as well.

For how long have I used the solution?

I have had approximately 20 years of experience with Microsoft Project.

I just started using the latest version a little over a month ago.

I have the desktop app and on the cloud.

What do I think about the stability of the solution?

At the moment we have an issue with synchronization with the planner. We are trying to get it to work by watching YouTube videos and the IT director has been working with the vendor to see how to get the functionality to work.

It's unknown if we need a plug-in or not. It is difficult to decipher whether or not it's us or them because we are so green with the product.

What do I think about the scalability of the solution?

From what I can tell, there is a lot that you can do with it. Power BI, reporting, SharePoint, and Teams are all supposed to connect in some way, but, it's not as intuitive as I thought it would have been.

There isn't a lot that is available that tells you how to do this. You have to figure it out which is what we are trying to do. I wish that it was a bit more straightforward.

Currently, there are two of us who use Microsoft Project because we are trying to get it configured in a way that makes sense for our organization before we can bring in the rest of the team that may need to use it.

How are customer service and technical support?

We have not used technical support.

Which solution did I use previously and why did I switch?

Previously, we were using LiquidPlanner.

LiquidPlanner is a tool that you would use in an ideal situation for project management, which almost never happens. I can't get my organization to punch a time clock, and that is what LiquidPlanner is.

How was the initial setup?

The initial setup is a bit more complex than I would have hoped for or that I am used to. Again, it is possible that it's a lack of know-how and education with this product.

What's my experience with pricing, setup cost, and licensing?

It gets expensive when having to add all of the plugins and everything that you need.

What other advice do I have?

I would suggest using an expert. Get an implementation vendor to set it up for you.

This solution probably does everything that I need it to do, but I just don't know how to do it yet.

I like Microsoft Project and it does everything that I need it to do, but it doesn't do everything. That's Microsoft; they always get you to about 80% there, and then you need some type of plugin or API. It never quite does everything.

I would rate Microsoft Project an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Consultant at Lexington Consulting
Consultant
Top 5
Resource leveling is useful, but it is time and manpower intensive and not at all dynamic
Pros and Cons
  • "Resource leveling is very useful. We like this feature. We like to be able to expand tasks and look at different resources and tasks usages. It is good at assigning tasks to teams. It is pretty compliant with the Project Management Institute approach, which is useful for being comprehensive. It allows us to make little Gantt charts and network diagrams."
  • "There are some things about it that I've always hated, and they haven't really changed them. It makes a lot of assumptions. It is also difficult to put business rules in it. You have to de-link it from the consecutive task if you don't want to do a What-If analysis, and sometimes, if you forget to do that, it changes everything. It is a pain in the neck to undo it. I would also like to see better integration with graphics. The graphics are primitive, and they need some major work. I would like to have the ability to do some small macros within the project for fuzzy logic. For example, if you're not sure how long a task takes, you can get the earliest guess. It is very time and manpower intensive to keep it up to date. You need to constantly update it. You will find that you are spending more time working on the Microsoft Project file rather than working on your project. I don't want to devote a person to just do that. That's silly. You can link it to some more modern applications so that it is dynamic when a real-time resource schedule changes, but it is not at all dynamic. It is only as dynamic as the person using it. It would be nice if we could plug it in real time for each project, subproject, or task. If something is going on, I want to see it in real time. Sometimes we have international clients, and they don't use the same calendar. They have a Thursday and Friday weekend, and we have a Saturday and Sunday weekend. I can change it in Microsoft Project, but I would like to be able to do it globally. There may be a way to do it, but I just haven't figured it out yet. I would like to be able to specify globally what weekend we want or what we want to call a weekend. We might have a project that works seven days a week. Some tasks are automated outside, like manufacturing processes. Embedding external processes is almost impossible because, in a practical sense, we don't have people who can do a lot of programming here, and also the interface of Microsoft Project is not the easiest because a lot of it is proprietary. It would be nice if we can link different tasks to external sources of inputs and outputs so that we could integrate them with a master project plan and see in real time what's going on. For example, you are manufacturing a batch of a chemical, and I have to rely on if a customer is making some type of complex chemical. Their system does not interfere with ours. We have to get the outputs from their system and enter them manually into the project to see the effect. That takes time. If you're talking about hours, you going to spend three to four hours, but there is the risk of getting it wrong or making a mistake. On tight projects, every minute counts. I would like to see some control system interfaces with Microsoft Project. A modern machine shop has a lot of computer numerical control (CNC) computers. In fact, virtually all machining is done with a CNC machine. Even 3D additive manufacturing is made with CNC. That data can go to a computer, and that computer can spit it out to a project so that you can see in real time whether you are going to finish a day ahead. If you had to finish a day ahead, you could talk to the systems' software, which can say that if I have this machine working for another hour and this one for one hour or less, I would be able to meet the schedule. It can then make those changes, but it can't do that. Everything needs to be done manually, which takes more time, and there's a risk of mistakes. It requires smarter automation and more machine learning. There is no machine learning capability in Microsoft Project. It just doesn't exist. That's why I say it is only suitable for small-sized to medium-sized companies and small projects. Most people don't have the problems that I have. I don't have them all the time, but when I have them, they're big. When you're bidding on a project that has to get done, you find yourself spending most of the time working on Microsoft Project, whereas you should be spending these hours managing the project. Thinking on a bigger scale, I would like better integration with Office, Visio, and Access. If you make a change in one, it should cascade to others and vice versa. It doesn't do that. It is not a dynamic program. I would like to see a dynamic program or at least the capability of being dynamic, that is, even if it is close to real time where it outputs to a module, and the module then talks to real-time things. The real-time data goes back into the module, and the module updates the project plan. Such dynamic capability would be nice. It may not be real time, but it is at least close. I would like to be able to link directly to the data in an Excel spreadsheet so that I don't have to keep going back and forth updating it. I don't want to have to create a dynamic link library. Whenever I change the data in Excel, it should update in Visio or PowerPoint. If I'm doing a pie chart or any kind of graphic, I don't want to constantly update my graphics. I want to link them together, and I want them updated automatically. I know it is a wishful thing. They don't make major changes every time they come out with a new version. They don't fix the issue. They just add a few features."

What is our primary use case?

Whenever we have a client with a complicated situation, we create a project plan. And we use Microsoft Project (MS Project) for administrating, monitoring, and tracking the project.  For most small projects, MS Project is satisfactory.

How has it helped my organization?

We can input information, and we can then share it with the project team and stakeholders. That helps a little bit, but again, if somebody changes their mind, it could change how we manage the project. There are some new features in MS Project 2019. However, more features aren't necessarily useful because now you must train people to use them. They may say, "Why do I need this new feature?" Newer versions of MS Project display a warning when a task runs behind schedule. However, it is necessary to input a date change for that warning manually, and administrative action takes precious time.

It's possible to have inputs from other programs, such as Outlook, but we don't use Outlook for anything other than email, even though it could do other things. Time is a critical resource. We don't have time to learn about these features and use them productively, making them of no value to us.

What is most valuable?

MS Project's resource leveling capability is beneficial. We like this feature. We want to be able to expand tasks and look at different resources and task usage. It is good at assigning tasks to teams.

It's generally compliant with the Project Management Institute approach to project management, which means MS Project helps us be more uniform and consistent in conducting each project.

What needs improvement?

MS Project can insert objects, like a drawing or an Excel worksheet, but cannot handle business rules. Also, I would like to see better integration with graphics applications such as MS Visio. The graphics are primitive and need some major work. I would like to have the ability to insert some small macros within the project for Monte Carlo risk analysis. For example, if you're unsure how much time a task may require, you can generate a reasonable guess.

MS Project is very time and labor-intensive to keep current. You need to update it continually. You may find that you are spending more time maintaining the MS Project file than working on your project. I don't want to devote a person to do that.

MS Project should have the capability to link it to other applications to make the program dynamic when a real-time resource or schedule changes, but it is not dynamic. It would be helpful to insert real-time input data for each project, subproject, or task. If something is going on, I want to see the impact in real-time, if possible.

I want to be able to specify globally what weekend we want or what we want to call a weekend. Also, we might have a project underway seven days a week.

External data sources, like third-party manufacturing processes, impact some tasks. Embedding external processes within MS Project is almost impossible because we don't have programming resources here in a practical sense. Also, the interface of Microsoft Project is proprietary. We want to link different tasks to external sources of inputs and outputs and integrate them automatically with our master project plan, e.g., specific third-party CNC machine data. The supplier's system does not interface with ours'. We have to get the outputs from their system serially and manually update the MS Project file to determine the schedule impact. That takes time. There is a risk of data entry errors at both ends. On tight projects, every minute counts.

I would like to see a control system interface with Microsoft Project. Real-time system data helps predict cost and schedule variances. For example, if you had to finish a day ahead of schedule, you could "talk" to the systems' software and determine if a given machine works for another four hours, then you could meet the accelerated schedule. MS Project requires manual data entry with a risk of mistakes. Presently, there is no automated data entry capability in MS Project. It just doesn't exist. That's why I say it is only suitable for small-sized to medium-sized companies and small projects. Most companies don't have the same problems we have with MS Project.

When you're working on a project that has to get done, you will spend most of the time wrestling with Microsoft Project, whereas you should be using these hours to manage the project.

Thinking on a slightly bigger scale, I would like better integration with Office, Visio, and Access. If you make a change in one application, it should cascade to others and vice versa. It doesn't do that, at least not easily. It is not a dynamic program. I would like to see an active program or at least the capability to be dynamic, even if it is close to real-time where it outputs to a module, and the module then talks to real-time systems. The real-time data goes back into the module, and the module updates the project plan. Such dynamic capability would be superior to what exists now. It may not be genuinely real-time, but it is at least closer to it.

I want to link directly to the data in an Excel spreadsheet so that I don't have to keep going back and forth updating it. I don't want to have to create a dynamic link library or write a macro. Whenever I change the data in an Excel file for a given project or task, it should update the corresponding Visio or PowerPoint file. If I'm doing a pie chart or any graphic, I don't want to manually update my graphics. I want to link them together, and I want them updated automatically. I know it is a wishful thing. Microsoft doesn't make significant changes every time they come out with a new version. However, they don't appear to fix the issue. Instead, they add a few features.

For how long have I used the solution?

I have been using Microsoft Project since it came out in the mid-1980s.

What do I think about the stability of the solution?

It's relatively stable. I've never had a crash. I can't remember it ever crashing. If I  entered some information that it can't resolve, it usually comes up with an error message.

What do I think about the scalability of the solution?

I think it is limited to around 400,000 tasks. I am not sure. I never had to go that far. We have five consultants who are remote users.

How are customer service and support?

I've never really needed any support. When Microsoft has a seminar or a meeting locally, I might go to it and give my feedback.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?


How was the initial setup?

Installation is automatic and simple, we had no issues.

What about the implementation team?

The implementation was done in-house.

What was our ROI?

MS Project pays for itself by helping me keep my thinking straight.  The purchase price of the application is insignificant when compared with the time involved in trying to do project management manually on paper attached to large poster boards. We did it that way before the advent of PCs.

What's my experience with pricing, setup cost, and licensing?

Make sure you have a good business reason for purchasing MS Project. It isn't cheap and there are free alternatives, with simple capabilities, available.

Which other solutions did I evaluate?

MS Project was sufficient for our requirements, so we did not evaluate any other options.

What other advice do I have?

Make sure you understand what MS Project can do and what it cannot do. It cannot read your mind. Just like any other program, it only does what you tell it to do. If you give it the wrong information, it will provide you with incorrect output. It is very labor-intensive. There are minimal capabilities to help you write routines. So, you have to change dates and task names. If you don't understand project management concepts well, you're just going to delude yourself into thinking MS Project helps you. You have to understand the process of project management to use the application effectively. Otherwise, you are wasting your time. It will not teach you how to do project management.

I would rate MS Project a five out of ten because it hasn't evolved that much. Microsoft added lots of bells and whistles, but they don't add much new value. They don't save me much time. I want MS Project to be a dynamic program, but it remains a passive program after more than 30 years. I've made comments about it at some seminars hosted by Microsoft. We've told them to make it a dynamic program or at least have an option to make it active. We would be willing to pay more for this capability. It's worth it, but they don't do it. I guess they don't see enough business potential in doing it that way, and I don't have the resources to create an internal application to make it that way. I am not in that business.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Lifecycle Projects Manager at a outsourcing company with 11-50 employees
Real User
Reliable, useful scheduling, and scalable
Pros and Cons
  • "The most valuable feature of Microsoft Project is scheduling. The solution is useful on a daily basis."
  • "Microsoft Project could improve the dates. Sometimes the dates are not aligned. This occurs even when you auto-schedule the dates. We have to go and define the schedule daily this should more easily accessible."

What is most valuable?

The most valuable feature of Microsoft Project is scheduling. The solution is useful on a daily basis.

What needs improvement?

Microsoft Project could improve the dates. Sometimes the dates are not aligned. This occurs even when you auto-schedule the dates. We have to go and define the schedule daily this should more easily accessible.

For how long have I used the solution?

I have been using Microsoft Project for approximately 10 years.

What do I think about the stability of the solution?

Microsoft Project is stable.

What do I think about the scalability of the solution?

The scalabiltiy of Microsoft Project is good.

We have three or four people using this solution in my department.

How are customer service and support?

I have not used the support from Microsoft Project.

Which solution did I use previously and why did I switch?

I have not used another solution prior to Microsoft Project.

What other advice do I have?

I rate Microsoft Project a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Project Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
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Buyer's Guide
Download our free Microsoft Project Report and get advice and tips from experienced pros sharing their opinions.