PeerSpot user
Chief Technology Officer at IT Convergence
Real User
The UI is simple, modern, and familiar to our users. It's decreased our cost of training for the different aspects of the system.

What is most valuable?

The UI has helped us decrease the cost of training our users to use different aspects of the system. It’s very modern and has aspects that the users are familiar with from other sites, like Amazon or Apple, so the tool is very simple for them.

How has it helped my organization?

I personally tried implementing this HR functionality in another Oracle product called E-Business Suite, but it didn’t have a good adoption because of the user experience. So, we were early adopters on this and we’ve moved forward with different versions.

What needs improvement?

Integration. We still have Oracle E-Business Suite in other business areas, so integration of HCM Cloud into it would be an improvement.

Also, they should be working towards making the back end simpler for IT.

For how long have I used the solution?

I've used it for almost three years.

Buyer's Guide
Oracle HCM Cloud
April 2024
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

We haven't scaled it since it was implemented.

How are customer service and support?

Customer Service:

7/10.

Technical Support:

7 to 8/10.

Which solution did I use previously and why did I switch?

We were using another solution from Oracle, and switched because of the more modern architecture and better user experience.

How was the initial setup?

It's very straightforward, very simple. Coming from another Oracle tool, they’ve done a great job simplifying the setup and the steps for performing the setup. It was very simple because it’s cloud-based.

What about the implementation team?

We did it internally. We have a team of experts.

What's my experience with pricing, setup cost, and licensing?

I think it’s pretty straightforward. I would advise others to make sure that they have a plan in place and that they’re prepared before they sign the contracts. Since it’s cloud, once you sign the contract the clock will start ticking and you’ll start playing. Getting ready, preparing for the project, and working with the Oracle Sales team on the contract is very important to save some money.

Which other solutions did I evaluate?

We didn’t compare with other products. We’re an Oracle shop.

What other advice do I have?

Have a knowledgeable partner who knows your HR processes. Don’t select a partner just because of their technical skills with the product or knowledge of the product.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We are a platinum partner.
PeerSpot user
Sales manager SW CEE at a tech services company with 201-500 employees
Real User
Stable, scalable, and has good integration with other solutions; its integration process is easy
Pros and Cons
  • "What I like most about Oracle HCM Cloud is that I didn't see any area that needs to be dramatically improved. I also appreciate that it has good integration with other Oracle products. The process of integrating Oracle HCM Cloud is rather explanatory. I also found the Oracle library to be helpful. As Oracle HCM Cloud is quite a robust solution, I like it versus other solutions. I like the people at Oracle."
  • "Visually, Oracle HCM Cloud needs improvement. For example, the employee portal looks rather old, so it would be awesome if Oracle refreshed its design or if the portal looked more modern. Oracle HCM Cloud works, but visually, it needs improvement."

What is our primary use case?

We used Oracle HCM Cloud for core HR, such as training, career planning, workflow, documentation, and performance management. We used a local solution to cover other functionalities linked to the local legislation, so Oracle HCM Cloud, being a global solution, couldn't cover the rest of the functionalities. In Central Europe, for payroll and local attendance, local solutions need to be used.

What is most valuable?

What I like most about Oracle HCM Cloud is that I didn't see any area that needs to be dramatically improved.

I also appreciate that it has good integration with other Oracle products. The process of integrating Oracle HCM Cloud is rather explanatory.

I also found the Oracle library to be helpful.

As Oracle HCM Cloud is quite a robust solution, I like it versus other solutions. I like the people at Oracle.

What needs improvement?

Visually, Oracle HCM Cloud needs improvement. For example, the employee portal looks rather old, so it would be awesome if Oracle refreshed its design or if the portal looked more modern. Oracle HCM Cloud works, but visually, it needs improvement.

There's nothing specific I'd like added in the next release of Oracle HCM Cloud. Of course, you always have electronic signatures or various levels of electronic validation and advanced payments, but those are more for service-based solutions. Oracle HCM Cloud is also service-based, but it's different from other solutions with specialties; for example, one solution could focus on electronics, while the other could focus on advanced payment. For Oracle to include electronic validation into Oracle HCM Cloud, for example, wouldn't fit the company structure.

For how long have I used the solution?

My experience with Oracle HCM Cloud is three to six months because I took part in its implementation. I wasn't an end-user, but I got accustomed to using Oracle HCM Cloud because I did an integration with it.

What do I think about the stability of the solution?

Oracle HCM Cloud is a stable product.

What do I think about the scalability of the solution?

Oracle HCM Cloud is a scalable product.

How are customer service and support?

I haven't contacted the technical support team for Oracle HCM Cloud.

How was the initial setup?

The initial setup for Oracle HCM Cloud is neither complex nor easy. It's in the middle because it depends on your requirements and inclusions.

What's my experience with pricing, setup cost, and licensing?

Oracle HCM Cloud is pricey, but price-wise, it's now more competitive than in the past year.

Here in Central Europe, people also look at the pricing, but Central Europe falls under the UAE and Abu Dhabi in terms of headquarters, management, and strategy, but those states don't care too much about the pricing.

Pricing is a significant factor in choosing a solution. In the past, Oracle HCM Cloud was compared to the SAP solution, the largest competitor and up to thirty percent higher in price. Now, Oracle HCM Cloud has a price increase of five to ten percent, which could be pricier than SAP now, but it's a more competitive product nowadays and comparable to SAP.

What other advice do I have?

I can't recall the version of Oracle HCM Cloud I implemented, but it was the version between October 2021 to June 2022.

The product was deployed on the cloud, and the local application was on-premises.

Oracle HCM Cloud requires maintenance. Every application requires maintenance, even SaaS, because you still need an administrator who can communicate with support. In Central Europe, you'll find local solutions with better maintenance and support models than what Oracle offers. Oracle is a huge company that has its policies. Oracle-accredited implementation companies in the Czech Republic need to be better.

My company is a partner of Oracle.

I'd give new or potential users of Oracle HCM Cloud the same advice I'd share on other software, HCM, HRRS, or ERP solutions. A coherent and in-depth analysis has to be made, with all the requirements well-defined. Otherwise, the customer will be eaten alive by any implementation company. After all, Oracle HCM Cloud is a global solution, and Oracle has its policies and standards based on good practices, especially in terms of implementation. If you don't define your requirements well for Oracle HCM Cloud, you'll get the standard setup from the implementer, which you may not need at all, or you may want some changes that would cost you a lot. Knowing your complete requirements and communicating those to the implementation team, even at the local level, is essential, or the whole solution would be very pricey.

My rating for Oracle HCM Cloud is eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Buyer's Guide
Oracle HCM Cloud
April 2024
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.
Partner at a non-tech company with 51-200 employees
Consultant
Integrates well, and is reliable
Pros and Cons
  • "In general, functionality is fine."
  • "In some cases, the price may be lower depending on what is negotiated."

What is our primary use case?

I work for a consulting company. I work with clients who have or are in the process of implementing those systems. I do not use them myself.

I do not have a reselling license. This is an independent consulting firm, and our clients occasionally ask us for advice on ERP systems.

I do not use ERP systems. I work with clients who use ERP systems. I haven't used any ERP system in the last 12 months. ERP systems are used by my customers.

What is most valuable?

In general, functionality is fine. I don't have any specific functional areas that are an issue.

I don't have any issues with the integration.

What needs improvement?

In some cases, the price may be lower depending on what is negotiated.

What do I think about the stability of the solution?

Oracle HCM Cloud is a stable solution.

What do I think about the scalability of the solution?

Oracle HCM Cloud is scalable.

Which solution did I use previously and why did I switch?

I do some work with different systems from time to time, such as SAP ERP, Microsoft Dynamics 365, and Oracle E-Business Suite.

I am also familiar with Workday.

I've never used any of them. I'm not an end-user. I'm aware of what they're capable of. I understand the process to implement them. I understand the types of issues that must be addressed, but I have never used an ERP system as an end-user.

What about the implementation team?

You will require the assistance of a system implementor.

What's my experience with pricing, setup cost, and licensing?

Pricing is largely determined by what is agreed upon. It's difficult to say that pricing needs improvement, because it depends on what is negotiated and whether you get a good price or not.

What other advice do I have?

Oracle HCM Cloud is a part of Oracle Cloud Fusion. There are many parts such as Financials, Project Accounting, and more. 

You need to have a good, clear design done upfront, and that is well understood by the business. You will need a good system implementation partner. And you must have some level of control over not making changes to standard products. Keep it as close to the standard as possible.

I would rate Oracle HCM Cloud an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user419250 - PeerSpot reviewer
HRIS Analyst at Fannie Mae
Real User
It allows us to consolidate all of our HR functions onto one platform. Whenever Oracle provides a new release, they will overlay certain customizations that you have.

What is most valuable?

It allows us to consolidate all of our HR functions onto one platform. That's really the big selling point and value proposition for us -- the consolidation.

How has it helped my organization?

We have just one platform from which to work instead of multiple vendors for HCR. This increases the overall ease of maintaining the HCR system.

What needs improvement?

One of the challenges that we've discovered is that for some things like report modifications, whenever Oracle provides a new release, they will overlay certain customizations that you have. And then it becomes a real hassle to re-customize for our needs. There's got to be a better way.

For how long have I used the solution?

We've been using Golds and just started using Compensation. We're about to roll into a project to implement HCM. So we've used it for about a year now.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

In terms of instability, we've had issues with the application being unavailable a few times, especially during our end-of-year cycle.

What do I think about the scalability of the solution?

We haven't had to scale it yet, but it sounds like it would be easy.

How are customer service and technical support?

It seems to me that Oracle prefers to deal with clients completely through their SR management system and sometimes avoid personal contact. Sometimes you need a phone call. As a customer, you need to know that you can get a phone call if you need a phone call.

Which solution did I use previously and why did I switch?

We use SuccessFactor's product for goals, succession, and performance, so we're coming off of those products. We wanted to consolidate everything into one.

How was the initial setup?

I was involved with some of the initial requirements, but I don't have much to do with the modules that we're currently using in production.

What other advice do I have?

Think long and hard about it, and consider a product that will integrate with payroll easily. I think the advantages are the consolidation of the HCM and functionality. So far the challenges have been more along the lines of support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Associate Vice President at a tech services company with 501-1,000 employees
Real User
Good at building to client's needs with a robust roadmap and an all-around solid product
Pros and Cons
  • "The solution is very good at building out a roadmap based on client needs and feedback."
  • "The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration."

What is most valuable?

They've really taken the best of breed from another product. With the products that they're using, like HCM and Finance, they're very solid. 

The solution is very good at building out a roadmap based on client needs and feedback. 

What needs improvement?

The solution is still quite young, as a cloud service.

They just need to keep enhancing, listening to the customers, and enhancing the business needs of the customers. They need to really get their student administration system out. They need to get that done so that we can purchase that and implement it.

All systems are still growing, and they're enhancing those. I can't say really a specific area of functionality, or feature is lacking. It goes back to overall just listening to the clients and the business needs and enhance from that.

The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration.

For how long have I used the solution?

We've been working with the solution for four or five years at this point. We're new to the cloud.

How are customer service and technical support?

In general, the company is very good at receiving feedback and improving on their solution.

What's my experience with pricing, setup cost, and licensing?

The solution has a SaaS licensing model.

What other advice do I have?

We are a partner and have a relationship with a vendor.

As we use the cloud deployment model, we are always on the latest version of the solution. You don't have a choice. It automatically updates everything regularly.

This application is a software as a service model. Oracle hosts this. It's on their infrastructure. I'm not sure where they have their own infrastructure, however.  

I would rate this solution at an eight out of ten. It's my understanding that they are still enhancing a lot of things and there is still a lot of growth ahead for the product.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user279870 - PeerSpot reviewer
Practice Manager Payroll/T&L at KBACE Technologies
Consultant
​Its integrated modules, such as for payroll, allow for more seamless business processes.

What is most valuable?

The payroll module.

How has it helped my organization?

Its integrated modules allow for more seamless business processes.

What needs improvement?

The user interface is not conducive to high volume data entry.

For how long have I used the solution?

I've been using it for 16 years.

What was my experience with deployment of the solution?

The biggest issue with the latest release is specifically with implementing the payroll module. It has had some issues with local taxes, and it didn’t calculate taxes at all for Pennsylvania or Ohio.

What do I think about the stability of the solution?

None, as it’s pretty stable. Being hosted by Oracle, the uptime is pretty good.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10. As an implementer at one of their premier partners, and knowing the people I know at Oracle, I get pretty good customer service. If we need to escalate an issue we can typically go straight to someone in development.

Technical Support:

6/10. They sometimes have difficulty accurately troubleshooting issues.

Which solution did I use previously and why did I switch?

No, I’ve always worked with Oracle.

How was the initial setup?

It’s complex. That’s what keeps me employed – there’s a whole industry of consultants who are implementing Oracle. It is complex to configure.

What about the implementation team?

I am the implementation partner, so I do the implementations.

What's my experience with pricing, setup cost, and licensing?

Here’s the one thing – don’t let Oracle tell you to implement something just because they threw it into the purchase to sweeten the deal. All too often, I see customers where, during the negotiations for the licensing, Oracle will throw in such and such module – like Oracle time and labor – and the customer feels obligated to implement it, when they don’t really need it as maybe they already have a good in-house solution.

What other advice do I have?

Make sure that your systems integrator-partner knows the product

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We are an implementation partner for Oracle. We are also a customer of Oracle because we use Oracle EPS internally. We’re both customers and implementers.
PeerSpot user
it_user452343 - PeerSpot reviewer
it_user452343Chairman at Certus Solutions
Real User

I know this article is from 2015, but I concur with many of the answers which are still relevant in 2017. I too am an Oracle Cloud implementor, and the key thing in an implementation of this type is that your implementation partner should really know the product inside out. It's all about what you can configure, not what you can 'customise'. From a customer perspective, make sure you have a knowledgeable partner and listen to them!

Solution Specialist at a computer software company with 10,001+ employees
MSP
Top 20
Stable and easy to use
Pros and Cons
  • "HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
  • "HCM's analytics features could be improved."

What is our primary use case?

I mainly use HCM Cloud to manage the timesheet to access our payroll and see current roles.

What is most valuable?

HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information.

What needs improvement?

HCM's analytics features could be improved.

For how long have I used the solution?

I've been using Oracle HCM Cloud for nine years.

What do I think about the stability of the solution?

HCM Cloud is pretty stable, and we get clear communication when updates are going to cause outages.

What do I think about the scalability of the solution?

HCM Cloud is scalable.

Which solution did I use previously and why did I switch?

I previously used SAP.

What other advice do I have?

I would give HCM Cloud a rating of nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager Strategy & Transformation at a consultancy with 10,001+ employees
Real User
Stable, scalable, and easy to setup, but the payroll component is in need of improvement
Pros and Cons
  • "I think that it's stable. I don't believe that there are any issues."
  • "From the feedback that I get, the functional side of the payroll could be improved."

What is our primary use case?

I am a consultant. We use this solution sometimes, as projects with our customers, and they use Oracle.

What needs improvement?

From the feedback that I get, the functional side of the payroll could be improved. 

Customers need an additional solution to run their core HR, and cloud coverage is not extensive enough.

For how long have I used the solution?

I have been dealing with this solution on and off for 15 years.

What do I think about the stability of the solution?

I think that it's stable. I don't believe that there are any issues.

What do I think about the scalability of the solution?

This solution is scalable.

How was the initial setup?

I didn't complete the setup initially, but I feel that it is straightforward.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.