Oracle HCM Cloud Reviews

We have roughly 4,000 customers using Oracle HCM Cloud.

There are a lot of features. I cannot say which is the most valuable. All of them complete each other.

There should be more digital assistance included, like chatbots.

The manager should have more control over direct and indirect reports. In short, the user experience and the user-interface need to be enhanced — especially for management.

I have been using Oracle HCM Cloud for four years.

This solution is very stable. I would give the stability a rating of 90%.

It's in the cloud, so, scalability-wise, you cannot control it; however, I can say that it's very flexible.

The technical support is very good.

Before we started using Oracle HCM Cloud, we used an in-house, customized solution.

I set it up myself. The initial setup is not complex, but it's not simple either, it's somewhere in between. 

On average, it's not a cheap solution.

Make sure that the person who implements it really knows the product.

On a scale from one to ten, I would give this solution a rating of eight. I would give it a higher rating if they improved the UI and user experience, and reduced the price.

Oracle HCM Cloud is used to analyze the HR processes mainly.

Oracle HCM Cloud has helped the organization by harmonizing the processes. It simplifies the user experience and helps the end-users generally.

The most valuable features in Oracle HCM Cloud are the employee and manager self-services.

The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker.

I have been using Oracle HCM Cloud for approximately 10 years.

The solution is stable.

Oracle HCM Cloud is scalable, and it is easy to do.

HR departments are typically using this solution.

The Oracle support is good, they have been responsive.

The initial setup is straightforward. The full deployment can take approximately one year. 

There is a subscription to use this solution, and there can be additional fees.

I rate Oracle HCM Cloud a ten out of ten.

Some of the oldest of all the features are still very good. Right now, the recruitment aspect is very good.

The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo.

Our clients have been very happy with the stability of the solution.

The solution's scalability potential is very good. We have more than 1,000 users ourselves.

Clients are happy with the level of technical support they receive. Sometimes we face some issues that require escalations, however, after an escalation, all issues are resolved. We sometimes have support delays, but very few and not very often.

The initial setup was straightforward. It's very simple.

We are a consultancy; we assist clients with the implementation process.

We use the cloud deployment model.

We not only use the solution, but we also implement the solution. We are one of Oracle's partners.

I would recommend the product to others.

I would rate the solution nine out of ten.

Reporting.

Better agility/flexibility in HR organization, with more insights into the organization.

Clarity of navigation. Currently, navigation is all jumbled up. It's one way for self-service, different for manager self-service, different for an administrator. Even if the functions are different, navigation has to be consistent.

Since release, around six to seven months.

Very few.

No.

Bad, four out of 10. Very slow to respond to issues, requires a lot of work from the HR team just to give them all the details. For every issue you have to upload at east five to six documents, replicating the whole scenario; and then, still, it is usually painfully slow.

PeopleSoft. The switch was due to a cloud/digital push.

Complex. Proper documentation, training, and user materials were not available.

Pricing is competitive.

Workday, SAP SuccessFactors.

Focus on training and materials from your implementation manager.

The Talent Management solution is one of the best available in the market, and even other areas, like Core HR and Compensations, are highly customizable for a cloud product.

Automates payroll and automated integrations via web services, which have reduced man hours and increased compliance.

Learning Management on cloud is relatively new and has scope for improvement.

Four years.

Rarely.

No.

I would rate it as seven out of 10.

SAP. Switched as it was very restrictive and less customizable.

It takes time to get your head around it, but once it is done, it looks easy.

Pricing is competitive with good discounts offered.

Not applicable.

Good for an organization size of over 500. For best results, go with a seeded product implementation and try avoiding unnecessary customizations to the product.

The most valuable features in this product are computing, gross to net calculations and straight specific logic.

They give a good package compared to other companies, which was beneficial for our organization.

Not sure because the DBA team is taking care of this issue and I am QA.

It has great scalability and overall a user-friendly product.

In regards to the technical support team, sometimes they are busy and sometimes from the company point of view, you need to track someone specific instead of direct support.

We are using so many products.

Some companies have their own payroll systems, whilst some prefer Oracle Payroll Cloud. So, it all depends on their requirement.