Test Runs on Chrome. Test Runs are faster than the previosu version.
Sr. Software Quality Consultant at a tech services company with 501-1,000 employees
We're able to perform NPAPI test runs on Chrome, but the ExtJS extension and reading of JQuery standard modal screens is still not so good.
What is most valuable?
How has it helped my organization?
After NPAPI was unsupported by Chrome, our test runs were halted on Chrome for a previous version of TestComplete. Started running again with version 11.11.
What needs improvement?
ExtJS extension and reading of JQuery standard modal screens is still not so good. For Automating ExtJS based systems you have to do record and playback to extract methods and no substantial documentation has been provided.
What was my experience with deployment of the solution?
None.
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SmartBear TestComplete
April 2024
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What do I think about the stability of the solution?
The product is relatively stable.
How are customer service and support?
Customer Service:
It is quick.
Technical Support:Not so helpful most of the times. They always fail to produce a work around.
How was the initial setup?
It was easy.
What about the implementation team?
In-House.
What's my experience with pricing, setup cost, and licensing?
Do not buy all the modules at once, if your primary system under test is for example Web based then only buy the web module.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SQA Team Lead at a tech vendor with 51-200 employees
Advantages include Name Mapping and finding objects at run time, although it has memory leaks
What is most valuable?
Name Mapping and finding objects at run time. I have no issue because its IDE is simple to use.
How has it helped my organization?
- License is less expensive than the other products available in the market.
- I have automated the regression test suite of my company's product.
What needs improvement?
It has memory leaks. I have seven complete test projects, all of them loaded in one project suite. I don't know why memory increases when I just write the code and check-in/out files from the VSTS.
For how long have I used the solution?
For last five years.
What do I think about the stability of the solution?
Often crashes with large projects. File check-in takes too much time in TFS.
What do I think about the scalability of the solution?
No idea.
How are customer service and technical support?
Community is very helpful.
Which solution did I use previously and why did I switch?
I didn't switch from another solution.
How was the initial setup?
I would say straightforward, and really easy to work on TestComplete with its simple IDE.
What's my experience with pricing, setup cost, and licensing?
They are changing the licensing structure which is really bad. TestComplete 11 supports all TestComplete modules in one license. TestComplete 12 has separate licenses for each module, Web, Desktop, etc. I hate the new licensing structure.
Which other solutions did I evaluate?
I have no idea.
What other advice do I have?
It's a really good product with minimal issues.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SmartBear TestComplete
April 2024
Learn what your peers think about SmartBear TestComplete. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,630 professionals have used our research since 2012.
Analista de TI Sênior/Teste de Software at a tech vendor with 1,001-5,000 employees
Provides easy recording, understanding, and use without too much programming
What is most valuable?
It has easy recording, understanding, and use without too much programming.
What needs improvement?
Should improve parts for desktop products.
For how long have I used the solution?
I have used it for four years and still use it today.
What do I think about the scalability of the solution?
Yes, some.
How are customer service and technical support?
Good, I only needed it once.
Which solution did I use previously and why did I switch?
Yes, I had already used it. I changed because I did not have any solutions as close to the real thing as this. Free tools mostly do not resolve the problem.
How was the initial setup?
The first was difficult only in learning how to do it. Going forward, it has been easy and intuitive. We scale projects the best way for the company as we find that the simpler way to do it.
What's my experience with pricing, setup cost, and licensing?
It is expensive, and it is difficult to acquire living in Brazil. They should facilitate this. There are few representatives for this solution with little interest in selling it here.
Which other solutions did I evaluate?
Yes, JMeter.
What other advice do I have?
It is a great product. Just get advice before installation and everything will be much easier for you. I strongly recommend it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Test Analyst
It has increased effective testing processes and reduced the cycle time. I would like to see recovery scenarios.
What is most valuable?
One of the valuable features is object identification. It provides the different options to users so they can uniquely identify the objects.
How has it helped my organization?
By automating the regression test cases, it has increased effective testing process and reduced the cycle time.
What needs improvement?
I would like to see recovery scenarios.
For how long have I used the solution?
I have been using this solution for over four years.
What do I think about the stability of the solution?
I did not encounter any issues with stability.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How are customer service and technical support?
I would give technical support a rating of 8/10.
Which solution did I use previously and why did I switch?
When we started using this tool, only TestComplete provided the support of the automation for WPF objects.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
This is cheaper compared to other testing tools.
Which other solutions did I evaluate?
We evaluated other options QTP.
What other advice do I have?
This is the best tool for GUI and Web Automation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Test Automation Engineer at a tech vendor with 1,001-5,000 employees
It has helped significantly improve and speed up regression testing, although it could be improved with cross-platform testing (Linux, MacOS).
What is most valuable?
Ability to test all types of application (desktop, mobile, and web).
How has it helped my organization?
In all projects where I participated it helped significantly improve and speed up regression testing, which is usually bottleneck before release.
What needs improvement?
Since v11 of TestComplete it has all the features I was dreaming about during these years. Probably the only one great thing could be cross-platform testing (Linux, MacOS).
For how long have I used the solution?
I've been using it since 2006.
What was my experience with deployment of the solution?
No, I have never had any difficulties with TestComplete. All possible issues are also covered in TestComplete's help system and available online.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
It is impressive! What I like the most is the fact that support team helps solving problems not only for their registered customers, but everyone else as well.
Which solution did I use previously and why did I switch?
In last 12 years I also used SilkTest and Squish. They have some benefits which TestComplete doesn't have, but in general TestComplete overcomes them.
How was the initial setup?
Was it difficult to set up the application first time? No. Or was it difficult to start using it? No, it was easy thanks to its tutorials.
What about the implementation team?
I did everything by myself. There is nothing difficult in it, TestComplete is very user-friendly.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company doesn't, but I wrote a book on TestComplete and sometime run online courses for students in Russian.
QA Engineer at a computer software company with 51-200 employees
It’s got flexible logging capabilities, but needs implementation of screen recording during testing.
Valuable Features
- Its Multi browser testing capabilities
- Record-and playback
- Network suite testing (remote testing) capabilities
- Key word driven testing with ability to finetune tests using scripting languages
- Its flexible logging capabilities
- High level of support from Smartbear
- Support of other users in large userbase
Improvements to My Organization
Using TestComplete, the application tests are executed at night unmanned, so that test engineers can focus on developing new tests instead of executing existing tests.
Room for Improvement
Implementation of screen recording during testing (video recording).
Use of Solution
I've used it for approximately four years.
Stability Issues
No issues encountered,
Scalability Issues
No issues encountered,
Customer Service and Technical Support
Customer Service:
Very professional and adequate. I would rate this on a 9.5/10.
Technical Support:Very professional and adequate. I would rate this on a 9.5/10.
Initial Setup
It's straightforward.
Implementation Team
I implemented it myself, using instructions from the vendor’s website.
Pricing, Setup Cost and Licensing
Start with evaluation version of the product, which can be downloaded from Smartbear's website, and after the initial evaluation, decide which licensing method you need.
Other Solutions Considered
I have evaluated other solutions, the cost model, the level of support of legacy software, the easy of use and easy implementation approach were main reasons to choose this product.
Other Advice
Focus on implementing a test automation framework. Start by downloading a free evaluation trial version of the product, and see if the product works well with the application(s) you want to design an automated test frame for.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Lecturer at a university with 1,001-5,000 employees
We're able to create test inputs with tens of thousands of fields, but it crashes or hangs at times.
Valuable Features
- Front-end click and record
- Ability to read in from and output to text files
Improvements to My Organization
- Creating test input with tens of thousands of combinations of fields
- Evolution of regression suite to sanity check new builds
Room for Improvement
- Product ungracefully crashes or hangs sometimes
- Sometimes gets caught out by messages appearing which confuses what is in focus
Use of Solution
I used it for five years.
Deployment Issues
No issues encountered.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
It's good.
Technical Support:It's good.
Initial Setup
It's a simple installation, plus a license key.
Implementation Team
- Some dev input required to develop app for playback
- Products own script playback facility is unreliable and we needed something that could kill and relaunch TestComplete
Pricing, Setup Cost and Licensing
This was all handled by management.
Other Solutions Considered
An evaluation of Microsoft competition found it to not be suitable for front-end testing (it was more suitable to integration testing).
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager - Quality Control at a tech services company with 1,001-5,000 employees
I'm able to automate functional test cases which I previously did manually, but I've come across difficulties in recognizing dynamically-generated runtime objects.
Valuable Features:
- Dynamic Find methods
- FindChild
- FindAllChildren
- FindAll
- Keys method
- Project variables
- Time delay methods
Improvements to My Organization:
It helped to automate all the possible functional test cases which I previously used to do by manual testing.
Room for Improvement:
I have used it for Web Application automation and sometimes find difficulties while recognizing dynamically-generated runtime object.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free SmartBear TestComplete Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2024
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Buyer's Guide
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May I know what scalability issues you've faced.