SmartBear TestComplete Reviews

We use this solution for test automation. A few months ago we began working on a project, and this solution is part of an evaluation phase. We are trying to include the whole suite from SmartBear including HipTest and SoapUI Pro.

Our primary use case is a web solution that we are trying to get working on the mobile solution, based on Flutter. All of our apps are built on Flutter, which is still very new for us. There is no support right now, so we are working closely with SmartBear TestComplete to integrate it.

We have an on-premises deployment.

The most valuable feature is the integration with Azure DevOps. That has been, by far, the best thing for us. We can use it to integrate everything that we are running in the test automation tool, which is linked directly to the test cases. This is the only tool on the marked at actually has this functionality, and it has only come about since 14.2, the latest version.

What is currently missing from this solution is better support for mobile testing. This is what we are currently negotiating with them for.

Specifically, we would like to see Flutter support in the next release of this solution.

From my experience at this point, I would say that this solution is stable. Even with the earlier versions, as long as you set it up properly, it was stable.

In terms of scalability, I think that it works pretty well if you have agents.

We have not spoken directly with technical support. Currently, we are talking to the product manager.

We are using the SmartBear suite, which meant that setting up TestComplete was pretty straightforward. As we are still evaluating, it has not been fully deployed.

We haven't fully evaluated this solution, although I know that they have made a lot of updates since I worked on it the last time. The results of this evaluation will set the standard for other projects. We are creating the basis for everything. As things progress, it will be me creating the test, but it will be executed on several machines.

I would rate this solution an eight out of ten.

Possibility of the automated testing, installing plugins and extensions, data-driven testing & de-bugger.

I’ve used it only as a free 30-days trial and I'm not sure of how our company is using it.

I’m not a specialized tester and I’ve used it just for some private tests and have found in it what I was looking for.

I've used it for 3 years.

I've not had issues with deploying it.

I've had no issues with stability.

I've had no issues with scalability.

I didn't need customer service, so I have no experience with it.

I didn't need technical support, so I have no experience with it.

We did not use a different solution.

It was neither straightforward nor complex.

I'm not sure whether we did it in-house or through an outside team.

I'm not sure.

We use TestComplete for automation and functional testing — for support in the CI/CD pipeline. We also use it for cognitive solution application testing.

The ease-of-use and quality of the overall product are above average.

In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical. Overall, The internal customer feedback is above average.

I have used TestComplete for almost one year.

TestComplete is both scalable and stable.

Deploying TestComplete was very easy.

The pricing is a little above average — it could be lower.

Currently, we are not looking at any competition or changing or anything else.

Price-wise, feature-wise, its ability to integrate with other products, and of course, scalability-wise, it's great. I would absolutely recommend TestComplete to others. 

On a scale from one to ten, I would give TestComplete a rating of seven.

Object Browser is one of very powerful tool TestComplete provide which can see what processes are running in the memory.

This application is helping a lot in regression testing. If something in the application breaks, we get to know about it quickly, and this saves us time.

There

My team has been using it for three years, and I've been using it for one-and-a-half years.

Not at all. The framework was already in place with my team.

It's very good.

It's very good.

That is my first product of this type.

Initial set-up was pretty straightforward, but that was basic. Complexity grows when you go deep in testing.

We do get some training from SmartBear, but we implement tests on our own.

The ROI makes it worth buying this product.

Automated testing was used to validate security protocols for web applications.

It is easier to store and execute test cases, track test results, and save time with automation.

LoadComplete could be a little more user-friendly, but is still better than LoginVSI. Network issues sometimes made for poor connections.

We have used this solution for one year.

I did not encounter any issues with stability. The product was available within expected measures.

I did not encounter any issues with scalability.

I would rate the level of technical support as excellent.

We switched from HPE QC/ALM. It did not offer automation on the same scale.

The initial setup was made easier with professional services. Learning to code was harder.

I tell people it is cheaper than ALM with the same features and better UI.

We did evaluate other options, but I can’t recall which ones.

Make sure you have a large volume of testing to transfer. Otherwise, it is not worth the money.

With TestComplete, I can discover bugs faster and easier than testing manually. It eliminates the need for regression testing sessions as TestComplete can be set up to test automatically overnight against each day's build from programmers.

It has saved time by eliminating the need for manual testing. It's also led to the discovery of bugs that wouldn't have been found otherwise.

I'm completely satisfied with TestComplete 10, but looking forward to seeing what's in store for version 11!

I've used it for about two years.

The initial deployment of TestComplete was difficult, but with the assistance of SmartBear technical support, I was able to get it up and running.

SmartBear's technical support is excellent. However, due to time zone differences, support can be a little slow.

Previously, testing was performed manually. TestComplete was a great solution to automate the process.

Installing TestComplete was easy, however "floating license" configuration was challenging with the use of VMs.

I implemented TestComplete independently. Their "How-To" videos, forums, and support team are incredibly valuable!

If you have any questions about licensing, Smart Bear's staff is very helpful!

It supports JScript and it has unified way of finding and manipulating controls from different vendors on different platforms. As a key feature for beginners - It can record user actions and reproduce them.

First two companies began to rely on results of automated regression.

There is no qualified support for different web UI frameworks and no V8 support as well. The other thing that must be improved is their licensing policy with Virtual Machines.

I've used it for six years.

There were some issues.

5/5.

5/5.

I used different solution afterwards and I can say there is no other product with such great flexibility.

The initial setup is as simple as any product with a Windows installer.

ROI is simple. We've spent three months on development and automated one month of regular regression tests done manually for each release. Now we did it for each build.