Smartsheet Reviews

The fact that you can share real-time data and access it from anywhere is the most valuable function. It also gives a very good overview of the current workload and where in the process you are in certain projects.

SmartSheets has helped our organization establish an itemized tracking tool to monitor all ongoing cases and deliveries, sharing the deadlines and ETAs with all relevant focal points in one place and in real time.

There should be an option to minimize the amount of data on the homepage in order to ease access and downloads in areas with slow internet connection.

We have encountered no major issues with stability. Only some small lags and slow updates but nothing more.

We haven’t had any scalability issues.

I have not been in contact with technical support.

The free version has actually a lot of great functions and can be used for many solutions. However, the pricing for the license is not too high if you want the full package.

We looked at similar cloud-based solutions.

Learn as many functions as possible before setting up your sheets. There are many features to choose from which can be very helpful.

It works similar to Microsoft Project. The data integration with Microsoft Project and Smartsheet can be imported, and we can export it. 

It's good for the hybrid model, especially for the Agile model.

It's very user friendly.

The dashboard is not user-friendly, it needs improvement. There are many backgrounds that have to be in place to make it user-friendly.

I have been using Smartsheet for two years.

We are using the latest version.

It's scalable. We have 20 users in our organization.

Our use of this solution is dependant on our customers, whether or not they want to use it.

Technical support is good.

The initial setup is very easy and straightforward.

It takes anywhere from two to three hours to deploy.

We had the cloud servers helping with the deployment.

We have 20 user licenses and we have used it.

This licensing is straightforward and they charge per user. It's a cloud basis per user.

I would recommend this solution, but Jira and Conference are better for Agile methodology.

I would rate this solution a seven out of ten.