What is our primary use case?
One of the use cases I've worked on involved uploading a small book containing mathematical formulas, images, and other content to a website. We converted the book's introduction into an XML file and utilized UiPath to seamlessly upload all the information onto the publication website via a step-by-step process using notes.
Another use case involved generating reports by scraping data from specific websites, particularly in the banking sector. The information gathered from one website was then uploaded to another website. These automation tasks included handling schedules, duplicative tasks in Excel, and automating financial processes. This encompassed tasks such as fetching data from databases, manipulating the data, and updating the database accordingly. Furthermore, reports were generated and distributed to users both via email and Excel files.
The automation processes also extended to extracting data from various sources, such as PDFs, images, and tables, showcasing the versatility of the automation solutions implemented so far.
While we haven't incorporated AI or machine learning into our automation programs yet, I have acquired knowledge about these technologies through the Academy.
How has it helped my organization?
It empowers us to implement end-to-end automation, a crucial capability for our needs. Achieving full automation is pivotal, and building a process from start to finish ensures a comprehensive, 100% automated solution.
The UiPath user community is beneficial, especially when new features are introduced. For instance, with the recent addition of mail integration, the community provides valuable information. In cases where we encounter challenges using specific properties of activities in the APAC, the community forum becomes a reliable resource to discuss issues, seek solutions, and stay informed about various processes and functionalities.
It helped us in entirely minimizing our on-premises footprint.
I've seized learning opportunities through the UiPath Academy, where my initial learning journey began. I continue to rely on the Academy for various courses and continually update my knowledge.
It is expected to accelerate our digital transformation, enhancing the speed of various tasks over time. While I cannot provide insight into the cost implications, the positive impact on speed is noticeable when it comes to digital transformation efforts.
It has significantly minimized human errors, especially in tasks involving extensive document processing and repetitive jobs.
It has contributed to time savings for us. With the ability to automate the monitoring process for any website, we can now sit back and relax.
We have achieved cost savings by implementing automation. Utilizing automation allows us to streamline the tasks currently handled by multiple team members. With automation, we can allocate just one team member to monitor the automation board, resulting in reduced costs compared to the expenses incurred for seven individuals performing their specific tasks.
What is most valuable?
I find the pivot feature particularly noteworthy as it enables seamless connection to any source system, allowing for data retrieval from diverse sources. Whether dealing with conventional or unique source systems, UiPath's pivot feature empowers us to connect, extract data, and efficiently integrate it into the system. Additionally, I've been impressed by the task mining and task capture functionalities. This feature provides insights into the entire process, making it a compelling addition. The document understanding feature is perhaps the most significant and useful use case for UiPath. It allows for extracting data from both structured and unstructured formats, providing versatility in handling various document structures.
Creating automation with UiPath is straightforward, whether you're building them or simply learning how to use the tool. It offers a trial version that's accessible for two years, making it convenient for anyone looking to learn and apply the platform. The simplicity extends to the process itself; setting up conditions and building automation becomes easy and intuitive. Regardless of the complexity of the task, UiPath enables the creation of goal-based automation, ensuring efficiency and effectiveness in achieving specific objectives.
What needs improvement?
When dealing with a VPN connection, automating the process becomes essential. However, challenges arise when attempting to automate multiple VPN connections.
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For how long have I used the solution?
I have been using it for more than four years.
What do I think about the stability of the solution?
The stability of the automation depends on how we establish the rules for a specific automation task. When we define a set of rules for rule-based automation, it tends to operate smoothly without lagging or getting stuck. The automation remains robust as long as the established rules are adhered to, even when there are changes in the user interface of the system.
What do I think about the scalability of the solution?
I would rate the scalability capabilities eight out of ten.
How are customer service and support?
We reached out to tech support when encountering challenges that we couldn't resolve independently. Although direct contact with them has been limited to the initial stages, such as during the license purchasing process, we have relied on the technical team's assistance for troubleshooting and problem resolution.
How was the initial setup?
The initial setup was relatively straightforward.
What about the implementation team?
We have the flexibility to deploy both on-premises and on the cloud. The ease or difficulty of deployment is somewhat contingent on the client's machines. Various client systems may have specific restrictions; some are more stringent, while others have fewer limitations. The complexity arises when certain systems impose restrictions, especially concerning data source connections. The number of systems to be deployed dictates the need for a team knowledgeable about effectively integrating the software into diverse systems, but mostly two individuals are enough. Overall, I find the deployment process to be quite straightforward and maintenance to be easier compared to other alternatives.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite reasonable. I believe it is more affordable compared to other automation tools such as Automation Anywhere, which is often considered out of budget.
What other advice do I have?
My suggestion would be for any user interested in learning about UiPath to start with the trial version before committing to the implementation. Overall, I would rate it eight out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner