UiPath Reviews

We do workflow automation for some of the functions such as form-filling or filtering data accession on the client's web application. We use UiPath RPA for data accession and other processes. We have done workflow automation that:

1. Opens a client's website.
2. Filters out the current data.
3. Lists out all the records that need to be processed.
4. Opens each record.
5. Enters the details gathered from a spreadsheet or somewhere else.
6. Submits the application. 

It does that for all these users that have been filtered out. That's why we're using UiPath.

We're able to automate manual processes and save the effort of our employees. We're also able to save our and our clients' time. With these automations, we could also save the time of healthcare workers and patients. For example, we did automation of insurance claim processing, and based on the feedback that we received, they said that insurance claiming is safer and faster as compared to the previous manual process. For example, previously, if they were processing 100 insurance claims per day, they can now process 250 to 300 claims with automation.

UiPath helps to implement end-to-end automation. We don't have any tool other than UiPath for automation. We build the bot through UiPath and run it on the client's application. We don't have any other automation tool. This end-to-end automation makes up 95% of our business. End-to-end automation is the only thing that we're doing in our current company.

When we started and got our angel funding, we planned to build our own RPA tool for workflow automation. We did the development for almost six months, but we faced a lot of issues. We then decided to use a top, third-party RPA tool. So, we decided on using UiPath. We now have seed funding. UiPath was a savior when we were starting out. Otherwise, we would have faced a lot of issues, and even the company might not have grown without UiPath. UiPath has helped us a lot because they have years of experience building the RPA tool, and they have a lot of features to make the development process smooth.

We have been using NLP for understanding the signature in one of our documents. We just want to get the text out of the documents that have been uploaded to our claims application. For this, we use the UiPath AI functionality. If UiPath doesn't have the AI feature, we might have to get help from the cloud vendor providing AI, but because the AI is built into UiPath, it supports document understanding or language analysis that we're doing. Because AI is integrated with it, we don't have to learn anything, other than UiPath, to get the task done.

One of our workflows is extracting text from images and PDFs. We use UiPath document understanding for that. If they didn't have this feature, we might not have been able to create a workflow for the client for running a process. UiPath has helped us implement more workflows and do more processes.

UiPath has definitely reduced human error. We did have some unattended automations with UiPath but not everything can be automated. Some issues might arise that need to be resolved by a human, but 100% of the things do not need to be done by humans. Because of that, human error gets reduced. For example, we have thousands of documents that need to be classified based on the text they have. If we give that task to humans who have to handle more than 20,000 documents in a day, they will get exhausted and might make errors in classifying the documents. With UiPath automation, it can be done without any human errors. It definitely reduces human error.

UiPath has freed up employee time. The workflow automations that we have done save the time of our employees and our clients. We save approximately two to three hours per day per employee. In a week, there are 10 to 15 hours, and per month, it comes out to be about 100 hours.

UiPath didn't save the cost for us because we're not using UiPath to run the workflow. We just build the workflows and give them to the clients, but it has saved the cost for the clients. For us, it reduces the development effort. It has a lot of tools to build applications.

When it comes to UiPath, the custom robots that we can run in an EC2 instance and the on-premise support are valuable. UiPath has cloud as well as on-premise support. We have some companies that ask to run the application on our own server, so we just install UiPath in our own system and enter the UiPath key. We're running it on-premises on our own bare metal server. We can also do asset management where we can store the credential for the client's application that will be used in a runtime environment. We like credential management. 

We also have queue support in UiPath. We can just put the data in queues, and it'll be processed in a transaction manner. 

With UiPath, development is easy because they have their own Studio. We just run UiPath Studio, drag and drop the components that we require, and connect all the dots. When we're doing website automation or web app automation, we can use their UI-based Studio and grab the elements from the web application using XPath, which makes the development easier. However, for that, the initial setup is required to be done in a certain way. After we have done the setup, which includes running UiPath Studio and connecting the robots, everything is easy.

We did the UiPath courses for onboarding. We onboard many developers regularly, and every developer has to complete the course before getting started with the development. UiPath Academy was useful for learning about UiPath and getting started with the development. If we had started development without UiPath Academy courses, we wouldn't know which tools are beneficial for which use cases. Otherwise, we would've ended up using unwanted features for the use cases, which would have increased the development time. UiPath Academy gives us a list of features and tools. We get to know which tool would be suitable for a particular use case. This way, it reduces the development effort.

In the UiPath Community, a few questions get resolved and a few questions remain unresolved. UiPath has a big user community, but it needs to grow more. For example, during development, we might face some hurdles or hiccups while doing some of the tasks that we don't do on a daily basis, such as executing some API calls and getting some data. We faced some issues related to that, but when we searched for or asked about such issues in the UiPath Community, out of 10 questions, five to six questions remained unanswered. We had to resolve them on our own. So, UiPath needs to improve its community. They can offer some kind of reward for answering the questions asked in the community.

It would be helpful if UiPath could provide developers to help us with the on-premises setup. Without that, we have to figure out how we do the setup.

Its cost could also be better. We need to have a license for every robot, and it isn't possible for us to be able to run UiPath in our on-premises environment based on our usage. Even if we need to run a robot for an hour, we need to get a license for one year.

We have been using UiPath for three years.

UiPath has good stability. They have monthly software updates, but they haven't caused any issues with our system. We didn't face any issues so far because everything runs smoothly. It's 99% stable.

UiPath is scalable. Because our setup is on-premises, we manage the Orchestrator or Studio as our own. When it comes to running the bots or workflows, every time we want to run more automations, we just buy a new robot and attach it to the pool. They run smoothly. UiPath is 95% scalable.

We have about 200 users using UiPath. It's deployed at only one location.

I've contacted them. They're definitely helpful. Whatever issues we have had, they try to debug and resolve them as soon as possible. They're good. I'd rate them a nine out of ten.

Positive

We didn't use any other solution previously. We started with UiPath.

It's on-premises with the AWS-managed cloud. While setting up the on-premises environment, UiPath documentation helped the most. Without that, we wouldn't have been able to set up the on-premises environment. We had the help of the DevOps team for setting up UiPath with AWS services because we ran our UiPath environment in the AWS cloud in our account. For 60% to 70% of tasks, we used the UiPath documentation, but for setting up the reusable services and scalable machines, we had to take help from the DevOps team for the setup. If UiPath had a team to help us set up the instance in the cloud, it would have been better.

It definitely requires maintenance. They have a monthly patch for the features and software updates. We need to install those patches. We have two to three people who are involved in maintenance.

We have definitely seen an ROI. We're investing a lot in the UiPath license. It gives us two to three times more than what we invested. We're giving the workflow solutions to clients, and they're giving us the money for the workflows that are running. The UiPath is running smoothly, and we're getting two to three times more than what we invested in UiPath.

We thought of Automation Anywhere and IBM RPA. That's all. These were the ones for which we planned to do a PoC and evaluate.

I'd advise going with the cloud version of UiPath instead of the on-premises environment because it'd save the development effort and the setup time and cost. In the cloud environment, you can also run the bots on a usage basis. Going with the cloud version of UiPath would save a lot of time.

Overall, I'd rate UiPath a nine out of ten.

I'm a web developer. This solution is used in the backend and frontend of my organization. 

The solution is deployed on cloud through AWS.

It doesn't take a lot of effort to understand UiPath's features. It saves time, effort, and increases performance.

Automation has minimized our on-premises footprint. UiPath speeds up and reduces the cost of digital transformation.

The solution has reduced human error due to the automation and scripts.

The solution is deployed across multiple locations. We currently serve between 50 to 80 clients. They are mostly small and medium enterprises.

UiPath has a very good user interface, and the automation is a great feature. New users can easily understand UiPath.

I would rate the ease of building automations and using the solution as nine out of ten. 

We use UiPath for automation and architecture design in the backend. It automatically generates data for us, so it saves resources and the work of extracting data.

UiPath enables us to implement end-to-end automation. End-to-end automation is critical for us. For the past 20 years, we have been dependent on it.

There's some latency when changing from one page to another, so that could be improved.

I have used UiPath for one year.

The solution is very stable.

It's scalable.

I would rate this solution as nine out of ten. 

UiPath's technical support is very good. When we have required information, support is available 24/7.

The setup involves load balances, and UiPath is involved in the automation and architecture of the backend. It took about one month to understand the automation feature.

We have a team of 40 people for development. Only 10 people were necessary for deployment. Some of their roles were backend, frontend, architecture, and AWS.

The solution has reduced the time our employees spend on certain tasks because of automation and scripts. We save about 60 hours per month.

We save approximately $1,000 per month with UiPath.

The solution isn't very expensive.

My team evaluated other options. They chose UiPath because of its community and positive reviews.

I would rate this solution as nine out of ten. 

I would recommend this solution because of its great technical support and its automation features. UiPath also has a great community.

We mainly use UiPath for automation testing processes. I am from delivery and project management, and I have a team member under me who is developing automation processes for me.

We had five members on our team when we started in 2019, and now we have 70 people in-house. We have achieved a very good scale in the last five years. We started with UiPath, and we have started adding other tools over the last one and a half years. Till mid-2023, we were just on the UiPath platform, but now we've expanded to other tools. We are the only organization across the globe that has achieved certifications in Document Understanding.

The most valuable features of UiPath are test automation, test suite, test manager, and document understanding.

Communication mining and process mining can be enhanced in UiPath. UiPath should improve its licensing because its competitors offer a cheaper and more sustainable model for even small-scale industries. Any company that wants to adopt UiPath has to pay straight away and then use it.

I have been using UiPath since 2015.

We haven't faced any issues with the stability of the solution because it is continuously evolving and upgrading. In some instances, we found that some solutions we had built in the past were failing, but that could be quickly fixed with their suggestions.

I don't feel any other tool has that much accuracy and stability of the applications. UiPath is a very scalable solution, and we can integrate it with any other application.

I rate the solution’s scalability an eight to nine out of ten.

UiPath's support team has to improve a little because their responses regarding production incidents are not too quick. Initially, they try to resolve issues by email and connect on a call if that doesn't work. I think they have to improve a lot in this area. I rate the solution’s technical support a six or seven out of ten.

Neutral

In my previous organizations, I used Robot Framework and Power Automate.

The initial deployment of UiPath is easy.

We have several in-house experts who can deploy the solution. If we struggle with something, we seek the help of all the resources in our team. Mostly, we don't take any external help for deployment. If required, we reach out to UiPath for something that is missing or not working. However, that is just 2% to 3% of the complete processes. We manage the rest, 98% of the process, among ourselves.

Compared to other RPA tools, UiPath is a much more expensive solution.

UiPath's implementation depends on the process and budgeting. If clients have a good budget, we proceed with UiPath. Otherwise, we suggest some other solutions. Sometimes, we need to minimize the time frame to do the repetitive task. Manually, people take a longer time to process any files. We are automating the processes to streamline them and minimize the team members' costs and efforts.

If we have multiple tools involved, we have to put a lot of effort into analyzing them. If we directly go to development without thinking or analyzing, we lose time and effort. That's why it is very important to analyze the tools in depth. If the processes are straightforward, we suggest some improvements, which would be much easier. If multiple applications are involved, it takes a longer time. The complex process also requires some improvement, and based on that, we suggest whether to go ahead with UiPath or not.

The solution enables us to implement end-to-end automation for 90% of the processes. End-to-end automation is always important for us because it creates business for us. When we implement UiPath for the client, each client will be satisfied and happy with us, and we can get more business.

UiPath's user community is very helpful. We learn about different technologies and aspects when we get involved with the user community. Sometimes, we interact with problems that we have never worked on. We learn about such challenges and their solutions because of the solution's user community.

If you are struggling somewhere, you can post the issue on the user community forums and get an immediate response. With UiPath support, we have to wait for 24 hours to get a resolution. We get quick responses in community forums because experts respond to us. Compared to other solutions, UiPath's community forum is much stronger.

Most of our resources are first going ahead with UiPath Academy courses. After that, we give training because that is a basic point to start with. We are even onboarding the freshers. We ask them to go through their Academy courses, and after that, we allocate an in-house mentor. It will be much easier for us after they have an outline in their mind regarding the processes they have to go through. Once they finish it, we have an internal assessment and a training team that will assist in complex use cases.

The biggest benefit of UiPath Academy is its proper outline and structure in terms of education. Anyone who can follow will at least get 40% to 50% of the learning from there. After that, they will learn a lot based on their practices. They can practice some examples from there if the basic concept is clear. The courses are structured in such a way that even kids can also start with them. The courses in UiPath Academy are well structured and planned.

We cannot add the solution's AI functionality for every project. Around 50% of the projects we have done so far are related to AI. AI is helping a lot in terms of AI Center. The AI functionality helps connect with each application and for documenting. The solution’s AI functionality has enabled us to automate more processes overall.

Other than licensing costs, the solution reduces the cost of digital transformation. Our complete business depends on UiPath. As a solution-based company, we are automating the processes. We don't have manual resources except the project manager and business analyst to analyze the processes. Our complete business depends on the solution's automation or the AI model.

UiPath has freed up employee time for us. We have delivered two projects to a European-based client. UiPath has freed 90% of employee time in one of the processes and 85% in the other. It was a very big logistic company where we implemented UiPath using a Document Understanding to extract all invoices and feed them into the application. Earlier, they used to allocate these tasks to nine resources. Now, one resource can handle everything.

We have been expanding into other tools for the last year, but UiPath has been beneficial and has saved us overall costs. We don't have any licenses with us. We just provide the solution. We deploy UiPath on-premises or on the cloud, depending on the end user's requirement.

UiPath is usually deployed across multiple locations and departments. Maintenance will be required for UiPath in terms of new functionality during upgrades. I would recommend the solution to other users.

We always suggest to every client and whoever reaches out to us not to proceed with UiPath without having proper knowledge. We say this because of the licensing cost and several factors involved. If the processes are just one time, it's not recommended to use them. Overall, the learning is good. If anyone wants to try UiPath, they should first explore smaller processes and then proceed to the bigger ones.

Whenever new upgrades are available, sometimes they break the functionality, which we have faced a few times. If you are using version 12, stick with that and disable the updates directly from UiPath. First, try on the smaller instances, then proceed with the bigger ones. Otherwise, some production activity might fail.

Overall, I rate the solution an eight out of ten.

We use UiPath for intelligent automation integrated with machine learning models.

We previously did many of these processes by hand, and our team found that frustrating because it took a lot of time. There was a chance we could have errors in reports that are critical to the organization. UiPath processes are around 90 percent accurate. Since we implemented UiPath, it has become essential to our organization, and we cannot live without automation now.

UiPath has helped us reduce our on-prem footprint. Its AI functionality has helped us automate more processes while speeding up digital transformation and reducing costs. UiPath has saved team members' time, allowing them to spend more time on valuable tasks instead of tedious, repetitive jobs. 

What I like the most about UiPath is that we can build custom activities. If we want to customize functions based on our logic or use case, we can do that. 

We also like the UiPath community. It's the best help you can find online. If you have any issues, you go to the UiPath forum to find answers to existing questions. If you can't find the answer you're seeking, you can post your question and get an answer quickly. The UiPath Academy has some hands-on activities to practice, and they offer a certification. It's a great way to grow your knowledge. One drawback is that the cost of the certification exam is pretty high. 

The most valuable features are document processing and integration with AI/ML models. Using the solution's AI functionality was a bit challenging initially, but once we researched how to use the intelligent automation, it was fairly simple. Overall, building automated processes is easy. The end-to-end automation capability is crucial for large organizations because it reduces time and energy. 

We use intelligent automation for things like document processing. There is a validation center where the ML model extracts some values, and we can validate if it's correct. That aspect could be improved a little. The percentage of values extracted without validation could be increased. It's currently an attended process, but they should give you the option of making it unattended. 

I have used UiPath for more than four years.

I rate UiPath eight out of ten. 

I rate UiPath 7.5 out of 10 for scalability. 

I rate UiPath support eight out of 10. 

Positive

I have used Automation Anywhere. It's also a good solution that's easy to use, but I like UiPath a little more.  I prefer UiPath because I've done more projects on it.

Deploying UiPath is straightforward. The implementation took a few months because our use case was so complex, and we had to optimize the processes to make them more efficient. Our development team has four people. After deployment, the bots require some maintenance. Admins need to update the automations and ensure the bots are running. 

We've realized considerable time savings with UiPath. We were previously reading and inputting information from documents manually. One document took almost two or three hours. UiPath automation brought that down to two or three minutes. 

UiPath is relatively expensive. It's not expensive if you only need to automate one or two processes, but if you need to use more, it's somewhat costly. There's also a free community version.  

I rate UiPath eight out of 10. My advice for new UiPath users is to complete the training first. Get all the knowledge you need to implement automation before you start working on it. 

We use UiPath Studio, specifically the enterprise version, for developing projects per organizational requirements.

UiPath makes building automation processes easy and accurate. It allows us to create a wide variety of feasible automations. Even complex processes can be tackled using UiPath's features, such as object repositories and document understanding.

UiPath offers end-to-end automation, which is crucial for our work. This allows me to handle various tasks. I can efficiently open any web application required by the organization or our clients. I can download documents from web applications and fill in the necessary details within them. I can extract important metadata from documents or web portals. I can store the extracted data in a designated data queue. I would rate the process a ten out of ten.

By automating tasks through the use of robots, we can achieve significant time and manpower savings. This, in turn, leads to reduced costs for the company. Additionally, automation improves accuracy, as robots are less prone to errors compared to humans performing repetitive tasks daily.

I use the UiPath Academy courses in my free time to get some diploma-level certifications.

UiPath reduces the cost of digital transformation.

UiPath helps reduce human error.

UiPath helps to save staff 70 percent of their time through automation. 

The community version of UiPath has a limited feature set, which can make it challenging for users to fully explore its capabilities without purchasing the enterprise version. Offering a trial period for all features could provide a more comprehensive evaluation experience for potential users.

I have been using UiPath for four years.

While UiPath has disconnected on a few rare occasions, it has generally been stable.

UiPath is scalable 80 percent of the time.

The initial deployment is moderate. 

The implementation was completed in-house.

UiPath is expensive.

I would rate UiPath nine out of ten. There are many RPA tools and UiPath is at the top of the list.

UiPath requires maintenance for any changes that are made.

I recommend reviewing the documentation and completing the UiPath Academy courses before using the solution to automate processes.

We're a consulting firm and we use the solution to automate various systems, mostly in data processing, including in the customer service department. We're also using it to take advantage of artificial intelligence.

We've noticed a lot of benefits. For example, I've noted a reduction in errors in data processing and analysis. We've also been able to increase our working hours. We don't necessarily need to have a human workforce going around the clock. There are some hours or some shifts where we rely on the robot to take care of the workflow. We've also been able to apply artificial intelligence to our work to amplify the customer service experience and help us be efficient and fast.

The pricing is pretty fair. It fits various types of organizations.

The support has been very good. We appreciate it. Support is in various languages.

Building automation is very easy. You can deploy anywhere and you can even access the platform using a mobile device, web browser, or iPad. This flexibility makes it easy to use. 

It allows us to handle end-to-end automation, mostly for data analytics and data processing. With this option, we are able to work through processes 24/7. This reduces the amount of downtime.

The community has been very helpful. You can go there if you have minimal problems instead of going to support or having to shut down your whole system. You can contact someone in your community, and they can help share insights. It's helpful for teaching staff how to use the platform.

We've been able to reduce our on-premises footprint. At the same time, we've been able to grow our digital footprint.

We have dashboards where we can monitor staff, and even if they are far away or working from home, we are able to monitor everything, and people no longer need to necessarily be on-premises to work.

The solution has a useful Academy that I started using in the past year. When we have new employees who are onboarding to the department, we conduct an initial training. However, after that, they can go to the UiPath Academy and acquire even more skills. The biggest benefit is that it allows any employee to learn on their own time. It gives everyone the potential to grow and learn at their own pace.

We have used the AI functionality from UiPath, mostly in Europe. As an accounting company, we handle tons of Excel worksheets and formulas. The AI makes it all very efficient and helps with analytics and processing. 

It's sped up our digital transformation. Initially, we did not have automation. We only had automation available through other companies. When we adopted UiPath, we developed an automated process that allowed us to bypass having a human behind the computer.

UiPath helps reduce human error. It's reduced it by a huge amount and was a big reason for us acquiring the product.

The solution has helped free up employee time. Employees now have to do less manual work. You don't have to manually look at every receipt or every piece of data. We assign a UiPath automation to the task. Something that would take a human an hour is done in 15 to 20 minutes.

It does save us money. We used to have two shifts before acquiring UiPath. Now, we've reduced the human workforce for the night shift. 60% of the work we can assign to RPA. Less of a human workforce means less money spent on manual productivity. It's helped us reduce our overall operating costs.

The billing plans should be improved. Instead of billing per month, they can offer plans for a year or two.

I've used the solution for a year and eight months. 

The solution is stable, depending on your infrastructure.

The solution is scalable. 

We contacted support in the initial six to eight months of usage. We used to contact them monthly since not all staff were knowledgeable. 

Support was fast enough. Of course, there were sometimes technical errors and it would take two to three hours to get a response.

Positive

We did not previously use any automation solution. 

While we started on the cloud of the free trial, we moved to the on-premises deployment model.

The deployment was easy. We started with the free trial, and after we saw the results, that informed our decision to continue.

We had 20 to 40 people involved in the deployment. 

There is some maintenance required. New employees need to be onboarded and sometimes they mess up and the IT team will have to return the platform to normal.

We didn't go through any other channel during deployment. We had an efficient vendor from UiPath.

We have seen an ROI in that we were able to reduce the need for so many workers on night shifts. That aspect has brought down our operating expenses while driving productivity up.

I'm a customer and end user. 

I'd rate the solution eight out of ten. 

We use the solution for automation. I have implemented the solution in many ways. Some clients need to send us files via email or through Excel. We are reading and creating the file into some internal systems. 

Some other clients need the solution to read invoices from different vendors. We get them from Outlook email and fetch data. 

We are working for finance organizations. For example, the Canadian government is creating rules to discharge loan applications within one month or suffer a fine. We are helping financial companies discharge files on a daily basis to help them maintain compliance and reduce fines. 

Many features are quite useful for us.

The document understanding is something we use a lot. It's very good and easy to use. It was a unique solution at the time. More are providing it now. However, having document understanding at the time was implemented for a US-based client who really liked it. 

It's useful for building automation. It's good for the client side. 

The Studio is very useful for automation and development purposes.

It saves manual labor. Those that don't use it have to hire ten to 15 people to do the same job.

We are able to implement end-to-end automation. To start, we'll meet with the operations team and they'll describe their problems. For example, what they do on a daily basis and how many people they need. Then, we create a requirement document to find ways to move forward and streamline. 

We work for a financial client. They have the top three or four Canadian banks attached to them. They are all providing files. There's money involved in every transaction on a daily basis. If there's any mistake it can cost a lot for the companies. By automating the processes, and removing human error, we are saving a lot of money for these companies. 

We use the user community and forums. They are all very helpful. Every time we have a question, we find a solution to them. We can also find answers on YouTube. It helps us find solutions easily. 

The product has helped us minimize the on-prem footprint. We're using the on-prem orchestrator and it's been helpful. 

I haven't used the UiPath Academy courses, however, we direct new users to it. It's very easy to use and helps new people get up to speed and understand quickly.

It helps speed up and reduce the cost of digital transformation. We're working to automate more on a daily basis. It's continuously upgrading and developing. 

When it comes to document understanding, it's helped reduce human error. It's given us more power to check things, like inappropriate invoices are set aside and they give the user the chance to change the mistake where it makes sense.

It helps free up employee time.  

These days, document understanding costs can be very high, so we've implemented it only for two or three customers. It can be very costly for clients, even though the functionality is very good.

They are continuously improving their product. I have no specific complaints as to its functionality. 

It would be ideal if UiPath had more cloud functionality, similar to Power Automate. 

I've used the solution since 2019.

The solution is usually stable. Sometimes the activity doesn't work as expected. 

I'd rate the stability seven out of ten. 

We have four developer licenses and five developer-attended bots plus five unattended bots. The machines are Azure and on-cloud.

The solution is scalable. 

Technical support is very helpful. I've never had an issue with them.

Positive

I'm also familiar with Power Automate, which allows you to run processes over the cloud. You don't need to run anything through the portal. You need to connect the bot to your machine to run any process in UiPath.

Another difference is the licensing costs. Power Automate offers very low pricing. 

I don't work with any other RPA tools. 

I was not involved in the initial setup. 

There is some configuration required when upgrading. We don't have much maintenance and usually engage the UiPath support team when we need to do configurations. 

The UiPath support team assisted our admin team with the setup.

I don't have specific details in regard to ROI. 

The pricing is quite expensive compared to Power Automate.

Clients are charged on a yearly basis. I'm not sure of the exact amount. 

I am a systems integrator.

I'd rate the solution six out of ten. 

I'd recommend the UiPath Academy to new users and I'd recommend the product to other users looking to automate. 

We use UiPath for document manipulation. It helps us split PDF files, clean and submit them to the government website. 

The tool's most valuable feature is the ability to pull information and manipulate documents. 

UiPath should improve its support team. 

I have been working with the product for six to eight months. 

I haven't had any issues with stability yet. 

UiPath is scalable. 

UiPath's deployment was complex because we weren't familiar with it. 

A partner helped us with the tool's implementation. They did the development work while we focused on back-end activities like getting the servers up. 

We have seen ROI with the tool's use. The legal department saves time and money with its use. 

I wasn't surprised by the tool's pricing. It was comparable to my expectations. 

The business objective we tried to achieve with UiPath was the PDF turnaround times. We needed to meet the deadline for the filings. If we missed the deadline, we couldn't submit them. Hence, the timing of submitting the filings was critical.  

I work for a law firm where timing is critical. AI-powered automation has helped our organization unload people from repetitive tasks and instead focus on client and legal work. 

UiPath has freed our resources' time. Earlier, eight to ten people needed to work eight hours to complete the filing. We can do it in under an hour without ten people focusing on the task. 

I rate the product a nine out of ten. You need to take advantage of the solution's training to help you understand its capabilities. I was new to the product and was surprised by its capabilities. It is a huge benefit to access the training without paying for it.