I did not evaluate other products before choosing this solution. 

I evaluated Enterprise Architect and have now switched to it.

We also evaluated Lucidchart. The cost is the main difference.

One is an online solution, and the other is a native application. There are some functionality differences, but it's a big competitor because it scales much easier, and it has a lower cost for infrequent users. 

If your company usually standardizes on one tool and then you try to exchange information with infrequent users, then obviously the power users move to the tool that's also accessible and usable by the infrequent users.

I did not evaluate other options before choosing this solution.

Before choosing I did a market evaluation. I performed a needs evaluation as the first step in our market evaluation. We considered what kind of solution we wanted and if it was okay to go with a freeware solution or is it right to go with the licensed software. Initially, we were Microsoft Platinum Partners, so that's why we had Microsoft Visio well established in our organization. However, again, when it comes to the kind of usage and along with the maturity of the process that we had, it was a simple move from my end because you're paying for a license and if you do not use the overall potential of it, including the user interface, I think it's not worth to pay for those applications.

I did run across at one of my clients several years ago, another process building software. I don't remember the name of it. I'd have to look it up, however, I recall it was really slick and nice and cool. In my mind, it was a little too over-engineered and overly complicated for what I like to do. I'd have to be careful that we're not losing sight. We're not missing the forest for the trees when we get into the business process design. Therefore, I didn't really feel I was missing out by not adopting it.

I was already using Visio for years before evaluating other options.

No. But currently, we are in the process of studying other business process management solutions, including Microsoft Dynamics. 

No.  I've used Visio for many years.  It does what we need it to do and is good enough for the simple graphics we use, but perhaps, we could improve our graphics if we had a more dynamic and creative graphics application.

Visio is really good for high-level presentations but, when it comes to much more lower-level tasks, the best I've found so far is erwin Data Modeler and the DI, the governance suite that they've put out more recently. I've also worked with Oracle Data Modeler. One can't argue with the price on that one since it is free and presents no issues if money is lacking for other expenditures. If a person can do the drawings and present something to people then he can actually generate databases out of it, which is what one's end game is supposed to be anyway. It's not as pretty and it's a little bit more fiddly to do when things start to get complicated.

No.

I did not evaluate other options. The software was originally needed for completing my college assignments.

iGraphics was the solution which was in place, but the support contact with iGraphics ended. Because we needed to have a new contact and iGraphics is very expensive, we started to check other solutions for the flow charts. Many were also expensive. But Visio was the most cost-effective.

We did not evaluate other solutions before implementing Visio.

We explored Lucidchart and Sparx Enterprise Architect as alternatives.

We did not evaluate other options before going with the solution. 

We evaluated Microsoft and AutoDesk.

In my evaluation, my main criteria/question I asked was: "Do they have the best product to accomplish what I need to get done?"

We did evaluate other products, but I don’t remember the names at this stage.