Visio Review

It is a robust tool for quick mapping. It is not user friendly when it comes to handling large number of processes.


What is most valuable?

Every aspect of it is highly valuable.

What needs improvement?

  • Template creation
  • Process conversion to SOP
  • Ability to enter thorough details for each activity that can be expanded for reading
  • Ability to create/define roles and functions and re-use them in all processes
  • Ability to establish hierarchy for related processes

For how long have I used the solution?

I have been using Visio for almost 10 years.

What do I think about the stability of the solution?

Surprisingly, I have not encountered any stability issues.

Which other solutions did I evaluate?

We did evaluate other products, but I don’t remember the names at this stage.

What other advice do I have?

Microsoft Visio is a robust tool for quick mapping. However, it is not user friendly when it comes to handling large number of processes. The details that can be entered into the activities are limited. There is no option to create/define roles and functions as well as their hierarchy. Also, there is no option to enter control notes (other than the simple note tool). Also, there is no option to extract the process as a Word document. There is no option to convert the process flow into an SOP format. Creating custom templates within company’s brand specifications is difficult as well.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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