IBM vs Salesforce

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
IBM
Based on 1232 reviews.
Salesforce
Based on 96 reviews.
Overview
International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
IBM Watson Campaign Automation: The King Arthur Flour, Stonyfield, InsideOut Development, Moosejaw, Big Scary Cranium, Paper Style
IBM Tivoli Service Request Manager [EOL]: TimkenSteel, ZTEsoft, Pronto!, St Vincent's Health Australia, Ventiv Technology, Sky Italia S.r.l., Merkl IT, Michigan State University, Addison Lee
IBM SmartCloud Control Desk: St Vincent's Health Australia, Kalibrate Pty. Ltd., Cognizant Technology
IBM Campaign: Jabil Circuit, Infinity Computers and Communications Company, Bridgevine, KCE Electronics Public Company Limited, Uvionics Tech, United Rentals, Apptimate AB, Cablevision, Gwinnett County Public Schools, Vita Group, Vodafone Espana S.A.U., Scania IT
IBM Digital Commerce: CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
IBM Digital Experience Manager: Skypicker, Inventive, Factor-y S.r.l., Meander Medical Center, Intesa S.p.A., Deutsche Lufthansa AG, CinePostproduction, UnipolSai Assicurazioni S.p.A, Jyske Bank, Swiss Export Risk Insurance
IBM MobileFirst: UniCredit Business Integrated Solutions, Gruppo Unipol, Raymond James Financial, Toshiba GCS, CST, ABK-Systeme GmbH, BNP Paribas
IBM Kenexa: Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty
IBM Cognos: More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
IBM Cognos TM1: ManpowerGroup, Convergys, AIG, Orchard Brands, Citibank, InterGen, Northwestern University, EF Education First, Ironside, Bazan Group, CSOB Insurance, Macquarie Group, Charles Stanley, SATO, Government of Sint Maarten, BMW Financial Services
IBM Cognos Express: Gamma Powersports, Gasmart, University of Iceland, Monarch Industries, Mace, Quintiles, Argility, Talent2, Accelrys Inc., J. B. Poindexter and Co., FK Gardner and Sons Group
IBM Watson Analytics: Mueller, Inc., Mears Group
IBM Safer Planet: Department of Science and Technology of the Republic of the Philippines, Rochester Police Department
IBM Watson Explorer: RIMAC, Westpac New Zealand, Toyota Financial Services, Swiss Re, Akershus University Hospital, Korean Air Lines, Mizuho Bank, Honda
IBM Connections: Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
IBM Lotus Quickr: Aibel AS, KDZ Wiesbaden, Ahlers AG, Integra Legal, Rheinmetall AG
IBM LotusLive: IMM, ADP, Nice Céte d'Azur, Ultra Petroleum, Erhvervsstyrelsen, Durham Police Department, Globo, Whogohost Ltd., Infinity Computers and Communications Company, Varian Medical Systems, Vasaloppet, Keyword, North Pacific Bank Ltd.
IBM Verse: Canon Marketing Japan Inc., Australian Trade Commission, BTC, Havas, Canal Barge Co.Inc., RAVInvest, Elemental Path, WDR mediagroup
IBM Maximo: Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
IBM SmartCloud Application Services: Unisys, NTT Data Inc., Cognizant Technology, SLTN, North Rhine-Westphalia Ministry of Justice
IBM Bluemix: Uvionics Tech, Komsomolskaya Pravda, Alpha Modus, Inventive, Web Business Consulting, FindBrok, SilverHook Powerboats, United Way of Allegheny County
IBM Cloud Private: Ilmarinen Mutual Pension Insurance Company
IBM Cloud Identity Service: Baxter Healthcare, 
Pardot: Arketi Group
Salesforce Marketing Cloud: American Express, Financial Conduct Authority, KPN, Merck KGaA, Peterborough City Council, The Chapar, ADP, Financial Times, Stanley Black & Decker, SureFlap, Western Union, Philips
Salesforce Sales Cloud: Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Chatter: Coca Cola Enterprise, Blue Shield of California, Stanley Black & Decker, Wells Fargo Bank, Phillips, Toyota Motors, American Red Cross, Time Warner Cable, Virgin America,Canon, and Bayer Pharmaceuticals.
Demandware: Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare
Salesforce App Cloud: ADP
salesforce.com Desk.com [EOL]: One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
Work.com: Varsity Spirit
Salesforce Identity: SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Salesforce Wave Analytics: ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Salesforce Community Cloud: Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Salesforce Quote-to-Cash: Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Popular Solutions
Top Comparisons
Compared 25% of the time.
Compared 15% of the time.
Compared 45% of the time.
Compared 24% of the time.
Compared 40% of the time.
Compared 25% of the time.
Top Industries
Financial Services Firm
26%
Comms Service Provider
8%
Manufacturing Company
6%
Marketing Services Firm
6%
Marketing Services Firm
11%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email