IBM Rational DOORS Review

Prioritizing and plan product delivery but be prepared for challenges with ease-of-use

What is our primary use case?

The primary use for the product is requirements management. That is essentially prioritizing and planning product delivery.  

What is most valuable?

What I like the most is probably requirement traceability in configuration management.  

What needs improvement?

Usability and user-friendliness could definitely be improved as far as ease-of-use. The documentation could also be easier to use, I would say. Maybe, in general, they need to see things more from an end-user's perspective in their future development.  

For how long have I used the solution?

I am not using this product at my current company, but I probably have approximately 20 years of experience using DOORS (Dynamic Object Oriented Requirements System).  

What do I think about the stability of the solution?

DOORS is a very mature and stable product these days.   

What do I think about the scalability of the solution?

When it comes to scalability, I think it is a little bit expensive to get more users onboard. I do not think there are practical limitations to scaling the use, it just might be costly to take on additional licenses to scale.  

How are customer service and technical support?

We have used the product's technical support for some issues and we did have a positive experience with them. They were able to resolve the issues that we had in a reasonable amount of time.  

What's my experience with pricing, setup cost, and licensing?

It is not cheap. It is expensive to onboard additional licenses.  

What other advice do I have?

I would definitely recommend DOORS to people who need this kind of solution. You would probably need to have a reasonably large-sized project to use it because of the cost. But I can definitely recommend it if the need is there.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate IBM Rational DOORS as about a seven-of-ten, I reckon. What would need to be included to improve that score is probably cloud hosting.  

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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